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1.6

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KFC Reviews Summary

KFC has a rating of 1.6 stars from 229 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with KFC most frequently mention customer service, chicken tenders and pot pie. KFC ranks 319th among Restaurants sites.

service
116
value
111
shipping
51
returns
56
quality
102

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Florida
1 review
1 helpful vote
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Dunedin Fl KFC. CLOSE It. How can a KFC charge full price ($8) for a two piece meal and delver mini pieces (leg and thigh), half an serving of mac and cheese, and NO BISCUIT BUTTER AND HONEY? KFC has been in business for around 70 years. They can't get a two piece meal right? No wonder there is so little business there. I will not be back!

Date of experience: September 10, 2023
GB
1 review
2 helpful votes
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DO NOT USE
September 7, 2023

Ordered online and turned up to collect. Checked in at car park and as I approached restaurant there was a sign up saying it was closed due to staff shortages. KFC still took my money for food I couldn't collect.

To be fair from past experience of this restaurant some of the items I ordered would have been missing from the bag anyway. Avoid at all costs

Don't even bother with their "Care Squad" the only reply you will get from them is requesting more information which they will ignore when you send it to them

Date of experience: September 7, 2023
Puerto Rico
1 review
1 helpful vote
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El engaño
September 2, 2023

Hoy en la tarde fui al Kentuky que ubica en la Carretera 167 de Bayamon, donde una de las ordenes eran 2 presas y solicite que una de ellas fuera pechuga y la otra ala, al llegar a mi casa me sorprendió el tamaño de la presa. Es una falta de respeto que te cobren por presa escogida y cuando te encuentres con una mini pechuga digo si se le puede llamar asi.

Date of experience: September 2, 2023
Egypt
1 review
0 helpful votes
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The food is great. I tried it before at the restaurant, but they like the service was terrible and I never even got my food while waiting from 11 AM to 3:48

Date of experience: August 28, 2023
GB
1 review
0 helpful votes
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Unsatisfied customer
August 26, 2023

I went to kfc canterbury street gillingham
1 purchased a family bucket 10 pieces fries and corn and coleslaw
Also a drink
First the chicken was very dry no moisture and tasteless
The fries were cold when purchased
As for the rest not bad
I might as well ate the cardboard packaging that it came in it would have been more tastier

Yuk

Date of experience: August 26, 2023
New York
10 reviews
5 helpful votes
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Worst KFC ever
August 23, 2023

We to KFC in Kingston, NY today drove into parking lot, employees were listening to loud music in a car and walked around the lot,lobby was locked,went to drive thru,waited 12.5 minutes no reply.Had to use app.Ordered (3) 10 piece nuggets,got only 8 in each box,mac&cheese was gross,got 2 large ice tea,gave us 2 diet cokes,ordered chocolate cake it was smashed,got box,short me their also.When foid ready which all took 1 hour 6 minutes, girl said to her friend told
You was a honky ( meaning a white person).This KFC should be closed at once,parking lot had trash in it.

Date of experience: August 22, 2023
New Jersey
1 review
1 helpful vote
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$$$$ for chicken WOW
August 14, 2023

1st time in a while we decided to go to KFC AND WOW 7 pieces of chicken 2 small cole slaws and 2 small mashed potatoes 4 biscuits $32.00 WOW we won't be going back to KFC anytime soon way to much money for chicken

Date of experience: August 14, 2023
Missouri
4 reviews
4 helpful votes
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Garbage
August 14, 2023

Told $#*! 3x i wanted nuggets
She kept asking.
Also ordered 2 piece extra crispy meal with coleslaw & mac & cheese plus large soda.
Ended up with original chicken & mashed potatoes & gravy instead of coleslaw. Hate mashed potatoes. Mac & cheese is putrid.
Soda was little.
Do not waste time & money there!

Date of experience: August 14, 2023
California
1 review
0 helpful votes
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KFC is the best
August 3, 2023

KFC number 14 is the best because it comes with a fried hamburger and a drink and a fries and cheap for 8.99

Date of experience: August 2, 2023
Singapore
1 review
0 helpful votes
Follow M L.
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On 26 July 2023 I went to kfc Siglap in Singapore at 1924. The horrible manager called danish was rude, aggressive, unhelpful and shouted at me saying I took too many serviettes and give them back. Then arrogant danish refused to give me the thigh part that I asked for. Horrid danish has a bad attitude to customers. I and my wife were very angry and upset when all we wanted was to have a happy dinner.I complained to kfc and the Area Manager called me and personally apologized to me.

Date of experience: July 26, 2023
Missouri
1 review
0 helpful votes
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Not good food
July 8, 2023

They got food out at good time but the food didn't taste the same.the chicken was really greasy. Banquet Box chicken tastes better.

Date of experience: July 8, 2023
South Africa
1 review
0 helpful votes
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Rotten food
July 6, 2023

Kfc is so disappointing lately,especially the one on Pine street Next to game.This was the second time I bought from them and the meat was Rotten rotten rotten and offtaste,you could even just tell that there's something wrong with it just by Looking at it

Date of experience: July 6, 2023
Pakistan
3 reviews
0 helpful votes
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Best
July 6, 2023

Best burgers in town. I never tried kfc but ordered last night due to night craving and it was superb.

Date of experience: July 5, 2023
Pakistan
1 review
0 helpful votes
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Best Chicken
June 24, 2023

My go-to food for the past decade, high in protein and high in taste. I like it so much hat I could finish a bucket on my own. The tender chicken and smell of chicken mesmerizes me. 5 stars to them and Colonel who invented this in kentucky.

Date of experience: June 24, 2023
Pakistan
1 review
0 helpful votes
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Satistaifed
June 22, 2023

To much nice service bescouse of that very nice staff dealing and nice seving fastly great thank you..

Date of experience: June 21, 2023
New York
1 review
0 helpful votes
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Incomplete order
June 3, 2023

Did not receive three orders of fries. $15 plus tax. Contacted kfc.com. Originally responded with questions about store number, etc. sent copy of receipt. Have not heard back in over a week. Poor customer service. Go to Chik-fil-A.

Date of experience: June 3, 2023
Nebraska
1 review
0 helpful votes
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On may 20th I purchased two orders of 8 piece checked nuggets from KC in Lincoln Nebraska. After looking at the photos of the pictures of the finished product of the chicken nuggets I was so very excited to purchase two orders of an 8 piece nugget order for my grandson's. After opening up the order I was very disappointed in the size and visual quality of your product. I would like to visit with anyone interested in my specific opinion on this product. Mike at *******113. Look forward to hearing from your team.

Date of experience: May 20, 2023
Tennessee
2 reviews
1 helpful vote
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Worse food ever. The new chicken bites are tiny with hardly any chicken in them. The prices are terrible, the biscuit was very hard. Don't waste you money!

Date of experience: May 11, 2023
Canada
1 review
1 helpful vote
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No professionalism not hygienic wash rooms are stinking like crazy speaking their own language did organize these are not standard of Kentucky fried chicken you better give surprise visit to find out all the things I have mentioned

Date of experience: May 9, 2023
Ohio
1 review
0 helpful votes
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Kfc online ordering sucks, you wait an hour you call the store O we didn't the order and they don't seem to care

Date of experience: May 3, 2023