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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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Emanuel C.
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I tried to pay with my credit card once and it timed out. I reposted the order and everything worked fine.

Date of experience: July 8, 2016
Roger G.
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The only comment I have is that the shipping material in which the camera was wrapped seemed subpar, and i thought it wasn't properly supported in shipment. The camera body was wrapped in thin bubble wrap and *that* was loosely wrapped in larger bubble wrap; but *that* wasn't taped. (And the battery/charger weren't wrapped at all.) So I wondered whether the body moved around in the box during shipment. After trying the camera, it worked fine. Nevertheless, the camera should have been shipped with better support.

Date of experience: July 8, 2016
Michael B.
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Selection was good
July 8, 2016

Selection was good. Information to make shopping decisions was a little sparse, but ok. Took a little long to get shipment (6 working days from Atlanta to northern Florida?)

However lenses were fine when they got here and price was good, so overall a good experience.

Date of experience: July 8, 2016
William A.
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Excellent products and service speed
July 8, 2016

Excellent products and service speed

Date of experience: July 8, 2016
Eric F.
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I ordered a canon eos 3 that came in more excellent condition. It was rated as excellent. But the Leica was also rated in excellent condition yet had scratches on the top plate. It work great though and internally it is perfect. Overall satisfied but a little disappointed with the cosmetic condition of the Leica r9

Date of experience: July 8, 2016
Kim T.
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Overall experience was easy
July 8, 2016

Overall experience was easy. 2nd time ordering a camera from them. Received what i thought i was getting at a fair price in a timely manner.

Date of experience: July 8, 2016
Bruce S.
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Great deal
July 8, 2016

Great deal

Date of experience: July 8, 2016
Wayne R.
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Shipping delays are always frustrating, but I'm still very happy overall.

Date of experience: July 8, 2016
Tayler C.
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Very clean, easy to use website!
July 8, 2016

Very clean, easy to use website! Would HIGHLY recommend!

Date of experience: July 8, 2016
Nathan C.
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KEH is awesome!
July 8, 2016

KEH is awesome!

Date of experience: July 8, 2016
Dallas F.
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Everything was great with keh.com
July 8, 2016

Everything was great with keh.com. I will be more careful to look through what items are included in the purchase in the future. My camera was missing a few small items, like the shoe mount covering and the camera strap, that come standard with the item. It wasn't a huge deal for me, but still a little annoying.

Date of experience: July 8, 2016
Suman R.
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How likely are you to buy from us again if you ever need a similar product/service? I can only comment on this question after i receive the product and verify its condition. Fingers crossed!

Date of experience: July 8, 2016
David J.
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Received on time and product was as advertised.

Date of experience: July 8, 2016
michelle m.
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Always received excellent products and excellent customer service. I expect this order to be no different.

Date of experience: July 8, 2016
Michael W.
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Always a great source for used foto equip & accessories. Have always been pleased - condition is as good as advertised, or, usually, a bit better.

Date of experience: July 8, 2016
Bart K.
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So far I'm very happy with your service, support and communication. We'll see how good is the delivery system and product quality:)
Nevertheless the customs surprised me with an additional 20usd charge :(

Date of experience: July 8, 2016
David E.
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Nice and easy
July 8, 2016

Nice and easy. Took five minutes to complete. I ordered this K5IIs because KEH was having a sale on Pentax products for 10% off of cameras. The day after I ordered, I got an email for a sale for 15% off of all digital cameras. I called KEH up and asked about this. I quickly received a refund for the other 5%.

This is the second time ordering from KEH and I am highly satisfied with both the lens and camera I have ordered.

Date of experience: July 7, 2016
D W.
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I've purchased pre owned items from site before and are always as stated in description have not had any issues with items

Date of experience: July 7, 2016
Melvin M.
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Good experience, lens was great, and as described.

Date of experience: July 7, 2016
Grant M.
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Great clean product and great service!
July 7, 2016

Great clean product and great service! FedEx is unreasonably slow for delivery though. It would be great to have an option for UPS or USPS.

Date of experience: July 7, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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