Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Romuald W.
0 reviews
0 helpful votes
Follow Romuald W.
Unfollow Romuald W.
Share Review
Report Review

I am your customer already,and I am very happy to be one. Thank you guys, all the best! RW

Date of experience: July 8, 2016
Abigail M.
0 reviews
0 helpful votes
Follow Abigail M.
Unfollow Abigail M.
Share Review
Report Review

Perfect service!
July 8, 2016

Perfect service! Thanks!

Date of experience: July 8, 2016
Jeremy B.
0 reviews
0 helpful votes
Follow Jeremy B.
Unfollow Jeremy B.
Share Review
Report Review

FedEx refused to help in any way and would not change delivery time to outside of normal business hours. They also did not work Sunday, Monday (a holiday) and the following Tuesday. I had to call KEH to get FedEx to allow pickup. This also took a few days to complete. I dealt with Shawn at KEH, he was consistently rude and argumentative. Not a very good experience.

Date of experience: July 8, 2016
Jose P.
0 reviews
0 helpful votes
Follow Jose P.
Unfollow Jose P.
Share Review
Report Review

Always a pleasure to visit KEH
July 8, 2016

Always a pleasure to visit KEH

Date of experience: July 8, 2016
don M.
0 reviews
0 helpful votes
Follow don M.
Unfollow don M.
Share Review
Report Review

Love you guys
July 8, 2016

Love you guys

Date of experience: July 8, 2016
Alan U.
0 reviews
0 helpful votes
Follow Alan U.
Unfollow Alan U.
Share Review
Report Review

I purchased a used lens, it's condition exceeded my expectations and the sale price cinched what I think is a great deal.

Date of experience: July 8, 2016
Paul W.
0 reviews
0 helpful votes
Follow Paul W.
Unfollow Paul W.
Share Review
Report Review

Quick and easy
July 8, 2016

Quick and easy

Date of experience: July 8, 2016
Christine A.
0 reviews
0 helpful votes
Follow Christine A.
Unfollow Christine A.
Share Review
Report Review

The camera is at home, it came in good condition as far as I can tell... I'm happy with the level of service so far from KEH. Due to my work schedule, I haven't had an opportunity to use it yet but plan on testing and using this weekend... so we will see.

Date of experience: July 8, 2016
Tiffany T.
0 reviews
0 helpful votes
Follow Tiffany T.
Unfollow Tiffany T.
Share Review
Report Review

Thank you...
July 8, 2016

Thank you... Love my new camera!

Date of experience: July 8, 2016
Todd H.
0 reviews
0 helpful votes
Follow Todd H.
Unfollow Todd H.
Share Review
Report Review

KEH did great, camera works and looks great
July 8, 2016

KEH did great, camera works and looks great.

Date of experience: July 8, 2016
Richard D.
0 reviews
0 helpful votes
Follow Richard D.
Unfollow Richard D.
Share Review
Report Review

Always great service and quality, thank you!

Camera had a flashing error code on the screen which was not able to be corrected by Sony suggested procedures. Called and received an RMA for return.

Date of experience: July 8, 2016
John P.
0 reviews
0 helpful votes
Follow John P.
Unfollow John P.
Share Review
Report Review

It is always a pleasure to deal with KEH
July 8, 2016

It is always a pleasure to deal with KEH - either buying or selling.

Date of experience: July 8, 2016
David S.
0 reviews
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

No fuss, No problems. Plus a Camera Day discount! What could be better?!

Date of experience: July 8, 2016
Raymond R.
0 reviews
0 helpful votes
Follow Raymond R.
Unfollow Raymond R.
Share Review
Report Review

Great price
July 8, 2016

Great price. Purchased using a coupon code for discount. Slight delay in shipping but item arrived within four days. Item as described.

Date of experience: July 8, 2016
Tom P.
0 reviews
0 helpful votes
Follow Tom P.
Unfollow Tom P.
Share Review
Report Review

Are filters digital, film or accessories for discounting purposes? Is keh reading these?

Date of experience: July 8, 2016
George M.
0 reviews
0 helpful votes
Follow George M.
Unfollow George M.
Share Review
Report Review

...
July 8, 2016

Date of experience: July 8, 2016
Olivier A.
0 reviews
0 helpful votes
Follow Olivier A.
Unfollow Olivier A.
Share Review
Report Review

Excellent except at checkout when phone number and address are assumed to be American even when I select Ireland as country.

Date of experience: July 8, 2016
Leigh S.
0 reviews
0 helpful votes
Follow Leigh S.
Unfollow Leigh S.
Share Review
Report Review

Excellent...
July 8, 2016

Excellent...

Date of experience: July 8, 2016
Mike S.
0 reviews
0 helpful votes
Follow Mike S.
Unfollow Mike S.
Share Review
Report Review

Love KEH!
July 8, 2016

Love KEH! I've been buying from since the late 1990s when I was in photojournalism school.

Date of experience: July 8, 2016
Kirk N.
0 reviews
0 helpful votes
Follow Kirk N.
Unfollow Kirk N.
Share Review
Report Review

Simple and easy to navigate during the buying process.

Date of experience: July 8, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos