Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Danniel A.
Unfollow Danniel A.
Share Review
Report Review

I have bought things from KEH before, so I know I can trust them. Every time Tony and Chelsea Northrup do a video on KEH it makes me want to buy something;-)

Date of experience: September 14, 2023
Virginia
1 review
0 helpful votes
Follow Lefty T.
Unfollow Lefty T.
Share Review
Report Review

ROCK STAR SELLERS!
September 14, 2023

Got my teleconverter in perfect condition, shipped in a timely fashion at a fair price. I buy from KEH because they check the gear thoroughly and on the one occasion (out of over a dozen purchases) when I had an issue, they took the lens back and refunded my money, no muss, no fuss. Highly recommend.

Date of experience: September 14, 2023
Illinois
1 review
0 helpful votes
Follow Deborah S.
Unfollow Deborah S.
Share Review
Report Review

Excellent for a first time buyer. Glad it fit on my cameras.

Date of experience: September 13, 2023
California
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Share Review
Report Review

Great service
September 13, 2023

Ordered a lens for my grandson. Lens like new and operates the same.

Date of experience: September 13, 2023
New Hampshire
1 review
0 helpful votes
Follow Pete G.
Unfollow Pete G.
Share Review
Report Review

Great experience
September 13, 2023

I have ordered from KEH on several occasions. Each time, the shipment is well documented, tracked, and packaged. Gear is always as described and they follow-up to ensure you actually received your item. A+++

Date of experience: September 13, 2023
Connecticut
1 review
0 helpful votes
Follow Rebecca K.
Unfollow Rebecca K.
Share Review
Report Review

Great Price and Quality
September 13, 2023

Very pleased with the condition of this equipment! It arrived much sooner than estimated.

Date of experience: September 13, 2023
Georgia
1 review
0 helpful votes
Follow Sarah Y.
Unfollow Sarah Y.
Share Review
Report Review

Fast service
September 13, 2023

I walked into the store and immediately was helped by a friendly employee

Date of experience: September 13, 2023
Nevada
1 review
0 helpful votes
Follow Dante R.
Unfollow Dante R.
Share Review
Report Review

Stop using FedEx
September 12, 2023

Just want to say the lens is perfect. I got the Panasonic 12-35mm f2.8 lens at "bargain" condition, and it was in much better state then I had expected. However, I did have a lot of trouble with the actual shipping process through FedEx which was so bad.

Date of experience: September 12, 2023
New Jersey
1 review
0 helpful votes
Follow Carlo O.
Unfollow Carlo O.
Share Review
Report Review

Fast delivery and as described
September 12, 2023

Keh has great items and fast shipping! This is my first order but I will say that it is a pleasant one!

Date of experience: September 12, 2023
Virginia
1 review
0 helpful votes
Follow Ed L.
Unfollow Ed L.
Share Review
Report Review

I purchased an Excellent Plus Nikon D3400 and it appears to be new. No wear at all. A beautiful camera. I have dealt with KEH in the past and quality of the product received has never disappointed me. Highly Recommended

Date of experience: September 12, 2023
Missouri
1 review
0 helpful votes
Follow Gary W.
Unfollow Gary W.
Share Review
Report Review

Used Camera
September 12, 2023

Arrived on time, packaged very well, works perfectly as it should

Date of experience: September 12, 2023
New Mexico
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Review
September 12, 2023

Lens arrived on time, in good condition, and so far performs as expected.

Date of experience: September 12, 2023
Virginia
1 review
0 helpful votes
Follow Jonathan I.
Unfollow Jonathan I.
Share Review
Report Review

Excellent
September 12, 2023

I received my camera in good condition and excellent quality!

Date of experience: September 12, 2023
New Jersey
1 review
0 helpful votes
Follow Nicholas X.
Unfollow Nicholas X.
Share Review
Report Review

Great experience!
September 12, 2023

Quick delivery, good price. Camera was in mint condition!

Date of experience: September 12, 2023
California
1 review
0 helpful votes
Follow Fred Z.
Unfollow Fred Z.
Share Review
Report Review

Arrived on time in as expected condition, well packed!

Date of experience: September 11, 2023
New York
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Olympus EM5 iii and 24mm lens
September 12, 2023

Not at the level of previous purchases. Charger had no cord so useless and a few too many marks on the external of the camera and lens. I am sure it functions well but battery is nearly dead and no way to use it for very long. I intend to try tomorrow.

Date of experience: September 11, 2023
South Carolina
1 review
0 helpful votes
Follow Muriel M.
Unfollow Muriel M.
Share Review
Report Review

Great value and delivered on time
September 12, 2023

I am very pleased with the Nikon mirrorless Z 5 camera. I am starting a photography business as a retiree, and this camera will serve me well. The description is "Like New" but I can't tell if it has ever been used!

Date of experience: September 11, 2023
Tennessee
1 review
0 helpful votes
Follow Harold P.
Unfollow Harold P.
Share Review
Report Review

Shipping issue
September 11, 2023

The lens I ordered was perfect but I paid 50 dollars for next day shipping and it didn't come for 5 days

Date of experience: September 11, 2023
Georgia
1 review
0 helpful votes
Follow Larry V.
Unfollow Larry V.
Share Review
Report Review

Great new old gear
September 11, 2023

As usual, a little glitchy trying to go back and forth in the search functions, wish list and shopping cart, but worth it. Thanks again folks.

Date of experience: September 11, 2023
Massachusetts
1 review
0 helpful votes
Follow Eric B.
Unfollow Eric B.
Share Review
Report Review

Great experience
September 11, 2023

Flawless delivery, item was in great condition, easy

Date of experience: September 11, 2023

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos