Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

James W.
0 reviews
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

I have one problem with any on line shopping and that's when you ask for my address and I give it, you say it's not reconized about the city. For one, I live in "Warrensville Hts." and not Cleveland. We have our own police dept. and other city services not Clevelands.

Date of experience: October 16, 2016
Oldognewtrix C.
0 reviews
0 helpful votes
Follow Oldognewtrix C.
Unfollow Oldognewtrix C.
Share Review
Report Review

Easy to find and place an order
October 16, 2016

Easy to find and place an order. PayPal is great. Products are like new and exactly as advertised. Honest and accurate vendor.

Date of experience: October 16, 2016
Raul V.
0 reviews
0 helpful votes
Follow Raul V.
Unfollow Raul V.
Share Review
Report Review

Amazing quality products and great prices
October 16, 2016

Amazing quality products and great prices.

Date of experience: October 16, 2016
Lisa L.
0 reviews
0 helpful votes
Follow Lisa L.
Unfollow Lisa L.
Share Review
Report Review

Item was accurately described and shipped/received in a timely fashion.

Date of experience: October 16, 2016
Allen J.
0 reviews
0 helpful votes
Follow Allen J.
Unfollow Allen J.
Share Review
Report Review

Always the best customer service
October 16, 2016

Always the best customer service. Will continue to shop KEH

Date of experience: October 16, 2016
Kenneth B.
0 reviews
0 helpful votes
Follow Kenneth B.
Unfollow Kenneth B.
Share Review
Report Review

No overnight delivery on Saturday?
October 16, 2016

No overnight delivery on Saturday? Wasn't listed as a no go option on the site and it made for an annoying process to get my lens since I wasn't going to be home at all the next week. Everything worked out in the end but definitely left a sour taste in my mouth and I'll keep that in mind the next time I need something shipped quickly.

Date of experience: October 16, 2016
cho l.
0 reviews
0 helpful votes
Follow cho l.
Unfollow cho l.
Share Review
Report Review

Okay
October 16, 2016

Okay

Date of experience: October 16, 2016
DaleAnthony H.
0 reviews
0 helpful votes
Follow DaleAnthony H.
Unfollow DaleAnthony H.
Share Review
Report Review

I wish you would put the shutter count actuations for the used cameras tbh.
Processing time between when the order's placed to when it's shipped could be shortened.

Date of experience: October 16, 2016
Bobby F.
0 reviews
0 helpful votes
Follow Bobby F.
Unfollow Bobby F.
Share Review
Report Review

Great bargains on photo gear!
October 16, 2016

Great bargains on photo gear!

Date of experience: October 16, 2016
emmett h.
0 reviews
0 helpful votes
Follow emmett h.
Unfollow emmett h.
Share Review
Report Review

Returning satisfied customer (x4)
October 16, 2016

Returning satisfied customer (x4).

Date of experience: October 15, 2016
Theodore S.
0 reviews
0 helpful votes
Follow Theodore S.
Unfollow Theodore S.
Share Review
Report Review

Great outfit, they fully meet expectations so far
October 16, 2016

Great outfit, they fully meet expectations so far

Date of experience: October 15, 2016
Steve I.
0 reviews
0 helpful votes
Follow Steve I.
Unfollow Steve I.
Share Review
Report Review

Great experience, highly accurate product grading
October 16, 2016

Great experience, highly accurate product grading. Will always recommend

Date of experience: October 15, 2016
George E.
0 reviews
0 helpful votes
Follow George E.
Unfollow George E.
Share Review
Report Review

I've always enjoyed working with KEH
October 15, 2016

I've always enjoyed working with KEH. They are fair, and provide prompt service. I also have enjoyed dealing with Dana Villella, who I've found to be polite, courteous and very professional.

Date of experience: October 15, 2016
Robert M.
0 reviews
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Pleased with the product and price paid
October 15, 2016

Pleased with the product and price paid.

Date of experience: October 15, 2016
Christopher D.
0 reviews
0 helpful votes
Follow Christopher D.
Unfollow Christopher D.
Share Review
Report Review

Great prices, heard good things about you guys
October 15, 2016

Great prices, heard good things about you guys. Wish shipping was faster

Date of experience: October 15, 2016
George Y.
0 reviews
0 helpful votes
Follow George Y.
Unfollow George Y.
Share Review
Report Review

I am a repeat customer from the days of film and when I worked in Hong Kong. I am now in Australia and hope to continue buying your excellent products from you. I hope the order gets here before I leave for holidays.

The order arrived almost 4 days earlier than expected. Very happy!

Regards,
George S. Yee

Date of experience: October 15, 2016
Stephen P.
0 reviews
0 helpful votes
Follow Stephen P.
Unfollow Stephen P.
Share Review
Report Review

I have never had anything but a first class experience with KEH.

Date of experience: October 15, 2016
Greg H.
0 reviews
0 helpful votes
Follow Greg H.
Unfollow Greg H.
Share Review
Report Review

Nice
October 15, 2016

Nice

Date of experience: October 15, 2016
Jeffrey K.
0 reviews
0 helpful votes
Follow Jeffrey K.
Unfollow Jeffrey K.
Share Review
Report Review

Good price
October 15, 2016

Good price - item as advertised and rated.

Date of experience: October 15, 2016
Joshua F.
0 reviews
0 helpful votes
Follow Joshua F.
Unfollow Joshua F.
Share Review
Report Review

Better than expected!
October 15, 2016

Better than expected!

Date of experience: October 15, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos