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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Indiana
1 review
0 helpful votes
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Great Service
December 5, 2023

I've purchased from KEH numerous times and I've never been disappointed. Always great gear in great shape.

Date of experience: December 5, 2023
Massachusetts
1 review
0 helpful votes
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Very prompt service
December 5, 2023

I received my item quickly, Packed beautifully, and in good condition as described

Date of experience: December 5, 2023
Pennsylvania
2 reviews
0 helpful votes
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Suprise - No caps!
December 5, 2023

Generally good experiences with KEH, but was disappointed recently with an Excellent + lens that arrived without a front or rear cap to protect the glass. The listing was technically accurate by not stating the lens came with caps, but could have been clearer that none were attached. I found workable lens caps on their site to fill out the lens, and had to spend another $33 to complete the kit. The two small caps came in a large box overstuffed with bubble wrap.

Date of experience: December 5, 2023
Colorado
1 review
0 helpful votes
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Great customer service!
December 5, 2023

Very responsive, customer service group via phone and email.

Date of experience: December 5, 2023
South Carolina
1 review
0 helpful votes
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Great service.
December 5, 2023

My order arrived earlier than first anticipated, 2 days instead of 10. Your used lens selections are meeting my needs. Thanks!

Date of experience: December 4, 2023
Idaho
1 review
0 helpful votes
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Excellent
December 4, 2023

The camera I purchased was in impeccable condition with the most recently updated firmware. I am very happy with my purchase- I was able to save a lot of money on essentially a brand new camera.

I also had some shipping issues that were no fault of KEH, but the customer service representative at KEH did whatever they could and followed up with me to make sure everything worked out.

Date of experience: December 4, 2023
Texas
1 review
0 helpful votes
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Repeat customer.
December 4, 2023

My item arrived and I am happy with it. Always have a great experience with KEH.

Date of experience: December 4, 2023
District of Columbia
1 review
0 helpful votes
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Excellent service; quality product
December 4, 2023

Used SB-800. Excellent buying / delivery experience. Product in very good working condition as advertised. One small piece was initially missing but they were very quick to mail that component to me at no extra cost. Will definitely buy from them again.

Date of experience: December 4, 2023
Texas
1 review
0 helpful votes
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The first camera delivered had the ND filters not working - customer service was very prompt with sending out the replacement. I am very happy with the purchase and service - all my camera needs will now be met at KEH

Date of experience: December 4, 2023
Massachusetts
1 review
0 helpful votes
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Professional Trader
December 4, 2023

I asked for it, you had it at a reasonable price,and securely shipped it.
Thank you

Date of experience: December 4, 2023
Illinois
1 review
0 helpful votes
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I received my order.
December 4, 2023

I received my order from KEH on schedule. Everything looks good and I look forward to taking photos.

Date of experience: December 4, 2023
New York
1 review
0 helpful votes
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I've purchased equipment from KEH in the past and I'm happy to see that their service and attention to detail remains the best in the business. I can't recommend KEH enough to family and friends.

Date of experience: December 4, 2023
Texas
1 review
0 helpful votes
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Great Service
December 4, 2023

Buy used gear with confidence at fair prices via KEH. Much better experience than ebay and comes with 180 warranty as standard, with extended warranty options.

Camera arrived in great condition and met / exceeded expectations based on KEH grading system. Only complaint was packaging where there was no padding between camera and battery charger, the battery charger was packed up against the rear screen just in a different plastic bag.

Date of experience: December 4, 2023
Alabama
1 review
0 helpful votes
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Rating of 4
December 4, 2023

Product rated Excellent online at KEH. Shipped to me without its case and flash shoe (stand). Excellent should include all original parts a d probably package. Otherwise, great product.

Date of experience: December 4, 2023
South Carolina
1 review
0 helpful votes
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Order Recieved
December 4, 2023

Lens looks perfect! Flawless experience and very good communication throughout. Lens arrived quickly and packaged well.

Date of experience: December 3, 2023
Oregon
2 reviews
0 helpful votes
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First time using KEH and I am familiar with other large big name camera stores.
I have been in the photography industry for 18+ years and I find it worthless to buy new gear when lightly used gear works exactly the same and quite honestly - sometimes works smoother than a brand new lens.

Thanks KEH, very happy to add this to my lineup of Nikon lenses.

Date of experience: December 3, 2023
California
1 review
0 helpful votes
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Nikon F4 Camera
December 4, 2023

Great! Love my camera. No issues with the order or the delivery

Date of experience: December 3, 2023
Philippines
1 review
0 helpful votes
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First Purchase, but I'll be back
December 3, 2023

Easy to find what I was looking for, and the item description and condition was very accurate.

Date of experience: December 3, 2023
Connecticut
1 review
0 helpful votes
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KEH 1st order
December 3, 2023

Painless. No surprises. Item in condition as advertised.

Date of experience: December 3, 2023
Pennsylvania
2 reviews
0 helpful votes
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Fast and reliable
December 3, 2023

What's to describe? It went like every order from KEH. I found some things I wanted and had them 3 days later.

Date of experience: December 3, 2023

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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