On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
Instant Feedback
We monitor reviews for authenticity
I love ordering from KEH. How can I get on your list to try/test things out. I would love to be a a part of the team.
I bought a Sony 50mm Macro for my A6400 in Like New minus. I can find nothing, not even a small defect. Very pleased with the quality, fast shipping and great communication.
Super quick delivery. Arrived just as described just wishing it had come in the original box
Good, except no lens cap was provided when the ad and ticket on lens case indicated it was to be provided.
I have never had a bad experience with KEH! They rock!
So far camera work amazing no damage. Fast shipping I make a typo on my shipping address but was able to get help to have it hold nearby. Only thing I would say is Fujifilm xs10 battery drain very fast should have bought another battery.
Quality used products at affordable prices. Best place to purchase used photo gear from a huge selection of quality products.
I ordered a camera and a few lenses, all very modest price. I ordered the camera as a gag gift. All were as described or better.
I am proud of my purchase.
KEH is a very reliable in providing honest description and fulfills orders in a professional manner. The packaging was superb.
The price became right, the lens' condition, described as Like-New Minus, certainly met and likely exceeded the rating, and delivery was quicker than promised. Very clean. Yet another purchase from this trusted vendor.
The process of ordering and receiving the product was timely and efficient. The delivery met the expected schedule. However, the lens has a notable drawback: the focus ring does not operate smoothly. This was a bit disappointing, especially given the high expectations for quality associated with such an excellent lens.
Not happy. When I visited the site, I thought I was buying a new camera. The description never said used or refurbished. It is used and did not include the transfer cord, memory card, lens cap, camera strap, original pkg/box or the instruction manual. So I am having to go to Youtube to learn the various dials, features and functions of what I thought was a new camera. I also had to buy a memory card, lens cap and am shopping for a transfer cord all of which raises the price. I should have purchased from a regular shop that sells a new camera in its original packaging. Not worth the hassle.
My experience was great. My package arrived on time and in good condition. The company is concerned about the delivery of its products. I am pleased.
Always have a great experience with KEH, whether selling or buying. My Canon RF 100mm macro is better than KEH described it to be. I cant tell the difference between a new lens and this lens from KEH!
It was easy to find what I was looking for on the website. All the information I was looking for was easily accessible. Biggest plus - delivery was fast, easy to track and on time.
I ordered a Sony 70-350mm F/4.5-6.3 G APS-C Lens from Canada. Great prices for used gear, had no trouble with delivery and the lens is in great condition.
Items purchased arrived quickly, very carefully shipped. Items were in excellent condition and perform like new. I couldn't ask for better service.
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Camera Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members