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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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Storm K.
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Pleasant shopping experience, good prices, and quick service. Camera body arrived exactly as described. Though some item selections are limited to one brand, or in the case of lenses, limited mm and aperture for the one I need the last time I looked.

Date of experience: March 22, 2017
Peter C.
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Product was as described and on time
March 22, 2017

Product was as described and on time.

Date of experience: March 22, 2017
Jesse C.
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Buying Experience was great!
March 22, 2017

Buying Experience was great! Thanks

Date of experience: March 21, 2017
Harris J.
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Wonderful experience as usual
March 22, 2017

Wonderful experience as usual.

Date of experience: March 21, 2017
Maxim N.
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...
March 22, 2017

Date of experience: March 21, 2017
DWIGHT K.
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Rt
March 22, 2017

Rt

Date of experience: March 21, 2017
Alan M.
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Camera and battery grip work ok
March 22, 2017

Camera and battery grip work ok. Camera grip is starting to peel off. I could see a little blue on one of the battery grip's metal contacts. The pictures taken with this camera turned out great.

Date of experience: March 21, 2017
Frederick W.
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Fast and easy
March 21, 2017

Fast and easy

Date of experience: March 21, 2017
Donald S.
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Love the opportunity to shop used cameras and lenses that are in good shape. Thanks!

Date of experience: March 21, 2017
Gavin Y.
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Very fast delivery, nicely packaged
March 21, 2017

Very fast delivery, nicely packaged

Date of experience: March 21, 2017
Joseph W.
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Great
March 21, 2017

Great

Date of experience: March 21, 2017
Bill M.
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Item arrived as described
March 21, 2017

Item arrived as described. Was very well packed.

Date of experience: March 21, 2017
Eric F.
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Tried ordering twice with a credit card, but was denied for no apparent reason. Address was correct and funds present in account. Had to re-enter order for a third time and pay through PayPal. Inconvenient, but not a deal breaker. Just an FYI...

Camera hot shoe mount was bent. Had to take it to a repair shop and pay $10 before I could mount the speedlight. Otherwise, the condition of all products seem excellent.

Date of experience: March 21, 2017
Robert N.
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Will shop with Keh again for sure
March 21, 2017

Will shop with Keh again for sure

Date of experience: March 21, 2017
Orlando O.
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I love Keh!
March 21, 2017

I love Keh!

Date of experience: March 21, 2017
Marco S.
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Having read a lot about KEH cameras this is my first used camera. Expect anything is fine as it seems.
The site is very friendly for the buyer, no issues, a lot of items to choose.
Thanks.
Update--greater than very fast delivery, item looks in perfect condition as said. Works properly (by now).Battery, external flash and original box are in very good condition too.

Lack of the users manual, users CD, original strap and computer cable is a bit annoying.
I think a more accurate description of what's in the package would be fair for costumers.
That`s it. Not perfect at all but very good transaction. Thank You

Date of experience: March 21, 2017
Phillip G.
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I want to see pictures of the actual lens I'm buying, not a "representational" image from the manufacturer's site.

I was not allowed to authorize FedEx to just leave the package at the door. I don't think KEH made the "signature required" setting clear to me at checkout. My neighborhood is safe, and my packages don't get stolen. For delivery, I had to take a day off work to sit around and wait for the package. This was really annoying. I wouldn't buy from KEH again unless I had no choice.

Date of experience: March 21, 2017
Chetna J.
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Quick delivery
March 21, 2017

Quick delivery. Appreciate it.

Date of experience: March 21, 2017
John H.
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I could not be happier with the prompt delivery and more important, the accurate description of the pre-owned 300mm Canon lens I purchased. KEH exceeded my expectations.

Date of experience: March 21, 2017
Rick A.
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Great price, fast delivery, item in better condition than described.

Date of experience: March 21, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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