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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Philip M.
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Love your prices and service
March 23, 2017

Love your prices and service

Date of experience: March 23, 2017
Jeff N.
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Great service
March 23, 2017

Great service

Date of experience: March 23, 2017
Matthew Y.
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So far so good!
March 23, 2017

So far so good! I check this site periodically to see what's new. It's always exciting to look at the inventory.

Date of experience: March 23, 2017
Carlos C.
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March 23, 2017

Date of experience: March 22, 2017
Martin W.
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The shipment took way too long
March 23, 2017

The shipment took way too long.

Date of experience: March 22, 2017
Roy L.
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So much equipment
March 23, 2017

So much equipment - lines with a lot of accessories or listings could use a sub category, like "viewfinders" or "bodies". Hard to find where the bodies are buried(?).

How about making the phone number entry more flexible [Doesn't like (xxx) xxx-xxx] or include an example of what it does like?

Date of experience: March 22, 2017
Gasper B.
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My shopping experience was easy and fantastic I found what I was looking for.Thank you!

Date of experience: March 22, 2017
Anthony W.
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Superb in all respects
March 22, 2017

Superb in all respects.

Date of experience: March 22, 2017
Edward M.
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Easy, breezy, to order
March 22, 2017

Easy, breezy, to order. Item arrived was as described and packed to survive anything the postal service can dish out.

However, I ordered the lens and paid for rush shipping and it didn't arrive on time because no orders are processed on weekends. Normally would not be a big deal but I was leaving town and counting on using it on a trip. If I had known that my order would not be dispatched over the weekend I would have gone with a different seller in order to assure that I received it in time.

Date of experience: March 22, 2017
James G.
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As usual the item was in good condition according to the listing. I'm pleased.

Date of experience: March 22, 2017
Thomas D.
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Searches for viewfinder come up with nothing however you had the finder i wanted in stock. Had to go through like 10 menus to find it.

Date of experience: March 22, 2017
Claude M.
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Dublin
March 22, 2017

Dublin

Date of experience: March 22, 2017
Mark H.
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I have done business with KEH on several occasions over the past 20 years and they continue to provide excellent customer service. The descriptions of items offered for sale are honest and accurate and prices are fair. For those of us seeking older, out-of-production equipment/items, KEH remains the foremost place to shop.

Date of experience: March 22, 2017
James R.
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I have bought from KEH for 30 years
March 22, 2017

I have bought from KEH for 30 years. Always great service

Date of experience: March 22, 2017
James H.
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Entering payment on web site a bit confusing
March 22, 2017

Entering payment on web site a bit confusing.

Date of experience: March 22, 2017
Dustin D.
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Love the Ricoh GR II
March 22, 2017

Love the Ricoh GR II. Great price, too.

Date of experience: March 22, 2017
MITCHELL W.
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The lens I ordered had issues with the aperture while it was listed in Excellent condition and no note about it. I had to take apart the lens myself and clean the blades.

Date of experience: March 22, 2017
Emily D.
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Camera arrived as described
March 22, 2017

Camera arrived as described. Fast shipping

Date of experience: March 22, 2017
Chuck G.
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Been a KEH customer since the early 90's
March 22, 2017

Been a KEH customer since the early 90's. They have always had good customer service and the condition ratings have all been accurate.

Date of experience: March 22, 2017
Linda B.
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I am very pleased with the lens that I ordered
March 22, 2017

I am very pleased with the lens that I ordered. It exceeded my expectations.

Date of experience: March 22, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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