Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,196 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

George H.
0 reviews
0 helpful votes
Follow George H.
Unfollow George H.
Share Review
Report Review

I am very much satisfied with your web site and the way it is so easy to find everything and I will refer your site to my friends.

Date of experience: March 23, 2017
Ronald W.
0 reviews
0 helpful votes
Follow Ronald W.
Unfollow Ronald W.
Share Review
Report Review

I always enjoy shopping with KEH
March 24, 2017

I always enjoy shopping with KEH. The condition of the product is always as stated.

Date of experience: March 23, 2017
Aldo C.
0 reviews
0 helpful votes
Follow Aldo C.
Unfollow Aldo C.
Share Review
Report Review

First time I've ever ordered from KEH
March 24, 2017

First time I've ever ordered from KEH. I've only heard good things. I'm so happy I did, the camera I got was in great condition.

Date of experience: March 23, 2017
Stephanie S.
0 reviews
0 helpful votes
Follow Stephanie S.
Unfollow Stephanie S.
Share Review
Report Review

I'm a novice and learning more about my Nikon D7000 each day. I appreciate the technical tips.

Date of experience: March 23, 2017
John A.
0 reviews
0 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review

Easy shopping
March 23, 2017

Easy shopping

Date of experience: March 23, 2017
Jacob L.
0 reviews
0 helpful votes
Follow Jacob L.
Unfollow Jacob L.
Share Review
Report Review

The site is very clean and well organized I really like the grading system and hope to do business with you again

Date of experience: March 23, 2017
Birk H.
0 reviews
0 helpful votes
Follow Birk H.
Unfollow Birk H.
Share Review
Report Review

Your website has made shopping so much easier
March 23, 2017

Your website has made shopping so much easier. I have been a customer of yours for over 20 years.
Your customer service is excellent, especially when I call for something unusual. Thank you so much

Date of experience: March 23, 2017
matthew p.
0 reviews
0 helpful votes
Follow matthew p.
Unfollow matthew p.
Share Review
Report Review

Found what I wanted in quick time,, an done in a flash..

Date of experience: March 23, 2017
Gary I.
0 reviews
0 helpful votes
Follow Gary I.
Unfollow Gary I.
Share Review
Report Review

Had what I wanted at a good price
March 23, 2017

Had what I wanted at a good price.

Date of experience: March 23, 2017
STEVEN B.
0 reviews
0 helpful votes
Follow STEVEN B.
Unfollow STEVEN B.
Share Review
Report Review

So far, so good
March 23, 2017

So far, so good. Found what I was looking for at an acceptable price.

Date of experience: March 23, 2017
Patrick C.
0 reviews
0 helpful votes
Follow Patrick C.
Unfollow Patrick C.
Share Review
Report Review

You guys are really the only place I'll buy used camera gear.

Date of experience: March 23, 2017
Peter N.
0 reviews
0 helpful votes
Follow Peter N.
Unfollow Peter N.
Share Review
Report Review

With the low price of this item, was concerned the meter might be inoperable. Not a dealbreaker, but I want to be able to use the camera -- and on this one there were NO statements of any mechanical difficulties, so I hope that is indeed the case. It was in better condition than I hope d.

Date of experience: March 23, 2017
Frederick W.
0 reviews
0 helpful votes
Follow Frederick W.
Unfollow Frederick W.
Share Review
Report Review

Fast delivery
March 23, 2017

Fast delivery

Date of experience: March 23, 2017
Jeff J.
0 reviews
0 helpful votes
Follow Jeff J.
Unfollow Jeff J.
Share Review
Report Review

Ordered a lens and a t-mount
March 23, 2017

Ordered a lens and a t-mount. Lens is great. Exactly what I was looking for. As for the t-mount, either I don't know what I'm looking at, they sent the wrong one, or it was mislabeled on the site. Site said fits Pentax K. There's no bayonet mount on it anywhere. Threads on both sides. It's just not worth the hassle to try and work it out on a $3 item that was an impulse buy. That's not a knock on KEH customer service. I just don't want to deal with e-mailing back and forth trying to explain what the issue is.

Date of experience: March 23, 2017
Sergio G.
0 reviews
0 helpful votes
Follow Sergio G.
Unfollow Sergio G.
Share Review
Report Review

Always quick and easy
March 23, 2017

Always quick and easy

Date of experience: March 23, 2017
Joel E.
0 reviews
0 helpful votes
Follow Joel E.
Unfollow Joel E.
Share Review
Report Review

Great service and price
March 23, 2017

Great service and price. Thank you!

Date of experience: March 23, 2017
Daniel G.
0 reviews
0 helpful votes
Follow Daniel G.
Unfollow Daniel G.
Share Review
Report Review

Great experience buying from KEH!
March 23, 2017

Great experience buying from KEH! Would definitely recommend this store to others and buy from again!

Date of experience: March 23, 2017
Carter T.
0 reviews
0 helpful votes
Follow Carter T.
Unfollow Carter T.
Share Review
Report Review

Missing a body cap
March 23, 2017

Missing a body cap.

Date of experience: March 23, 2017
Ray H.
0 reviews
0 helpful votes
Follow Ray H.
Unfollow Ray H.
Share Review
Report Review

Excellent service, product description of condition was accurate!

Date of experience: March 23, 2017
Sue H.
0 reviews
0 helpful votes
Follow Sue H.
Unfollow Sue H.
Share Review
Report Review

Efficient but earlier there had been "offers" in a floating sidebar and they had disappeared before I could avail myself of them. Prices are good and product is as described. I will do business with them again.

Date of experience: March 23, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos