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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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Christer B.
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Easy-peasy!
March 21, 2017

Easy-peasy!

Date of experience: March 21, 2017
Robert S.
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Great Item, Fast Delivery, Smooth Transaction
March 21, 2017

Great Item, Fast Delivery, Smooth Transaction.

Date of experience: March 21, 2017
Pete P.
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Really quick and easy process
March 21, 2017

Really quick and easy process.

Date of experience: March 21, 2017
Dianne P.
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Quick and easy-lens was well protected in package
+

Date of experience: March 21, 2017
Joseph H.
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I found my overall experience to be above average for online shopping. Would definitely shop at KEH Camera again.

Date of experience: March 21, 2017
Kjell K.
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Great selection, good prices
March 21, 2017

Great selection, good prices. Have shopped from KEH previously, always been extremely satisfied. I received my latest order quickly, and everything was perfect. KEH's rating system is very generous, the camera and lens I ordered were rated Ex and Ex+, but both appeared closer to new/unused.

Date of experience: March 21, 2017
Bonnie L.
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I am happy, actually, that KEH is still around
March 21, 2017

I am happy, actually, that KEH is still around. I remember them from years ago. I remember being in the store, and would like to again, but being able to buy online makes it quick, if you know what you're looking for. I didn't need any assistance, but it's good to know that they do offer a service to help the customer figure what they're looking for.

Date of experience: March 20, 2017
Randy M.
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Too bad shipping is so expensive these days
March 21, 2017

Too bad shipping is so expensive these days.

Date of experience: March 20, 2017
himadri g.
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Quick excellent price: PEACE OF MIND
March 21, 2017

Quick excellent price: PEACE OF MIND

Date of experience: March 20, 2017
Greg H.
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I have purchased numerous items from KEH, each time I have received them on a timely basis and in the condition stated on line or better. They are the first place I shop for cameras and accessories.

Date of experience: March 20, 2017
Mary O.
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The lens I ordered was rated like new and it is spotless and looks perfect...works great too!

Date of experience: March 20, 2017
Orhun U.
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Unfortunately one of the products (MD-12 Motor Drive) that I bought is not in a good condition unlike my previous purchase of the same grade (EX+). When I bought an EX+ FM2n from this site, it came even with their small connector cap and was in nearly pristine condition. But EX+ motor drive that I bought for the same camera in my last purchase is not in the same condition. Far from it. Because I can't use the light meter function through motor drive's own trigger which must be a feature as it is stated in the manual. There is a functional problem. And even though it is a small detail I must say that the motor drive came without it's connector cap so it is in a much lesser condition than my previous EX+ purchase. I also mailed this subject but even though I received an automatic mail that claims that I should receive a real reply in 24 hours, I still haven't got any answers.

Date of experience: March 20, 2017
Lennart K.
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The lights where in the condition they said it was

Date of experience: March 20, 2017
Nancy S.
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Never a bad experience!
March 20, 2017

Never a bad experience! I've always been pleased with the products I've ordered.

Date of experience: March 20, 2017
Ronald M.
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I just returned this order, a Minolta 28MM Celtic lens. It was in very nice condition but I did not realize that there was so much appearance/build quality difference vs Rokkr lenses. Found another and expecting a Minolta X-700 EX+ from you tomorrow. I bet its going to be great.

Date of experience: March 20, 2017
EL H.
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Customer for 30 plus years
March 20, 2017

Customer for 30 plus years.
Always satisfied

I recommend KEH to all who ask me
About equipment.

Len Holland

Date of experience: March 20, 2017
Elias R.
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KEH is the best!
March 20, 2017

KEH is the best! I've received eBay purchases from west coast faster by USPS... otherwise I always feel better buying from KEH. Your rating system is trustworthy. Thank you.

Date of experience: March 20, 2017
Rebecca I.
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I am very pleased with my shopping experience with KEH. I purchased two lenses and two filters, one lens was perfect but the other had something on the lens itself. I bought both at the highest grade they offer. I immediately called KEH and they apologized for sending me a lens with a defect, emailed me the return label right away, and I shipped it back easily. Just waiting on the replacement lens to come. Their customer service is great and I can't wait to get my lens! I will definitely shop with KEH in the future and recommend my photographer friends do as well.

Date of experience: March 20, 2017
Jaren H.
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Was really disappointed there was not promo codes to get a small discount. No sooner, I got an email for 10 % off. That just made my day! Thank you!

Date of experience: March 20, 2017
Richard P.
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KEH is our go-to for used camera gear purchases!

Date of experience: March 20, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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