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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Steve R.
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Great!
April 23, 2017

Great! Delivery time awesome!

Date of experience: April 23, 2017
xiaofeng s.
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Price discount is not so big
April 23, 2017

Price discount is not so big

Date of experience: April 23, 2017
Allen O.
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Clear descriptions reasonable price
April 23, 2017

Clear descriptions reasonable price

Date of experience: April 22, 2017
Gerald F.
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Great price
April 22, 2017

Great price. Item rated "bargain" but was "excellent"

Date of experience: April 22, 2017
Daniel M.
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Hi
April 22, 2017

Hi

Date of experience: April 22, 2017
mike s.
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Greaaaaaat!
April 22, 2017

Greaaaaaat!

Date of experience: April 22, 2017
Bruce L.
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I can always count on your gear to be in at least as good condition as you advertise

Date of experience: April 22, 2017
Paul G.
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Talked to a live person about item before purchasing, who offered several suggestions regarding my choice. Shipping costs were reasonable, and item was extremely well packed, arriving very quickly. Described as excellent+, it looked like it had never been used, but as someone on a forum once commented, what KEH calls bargain condition, everyone else would call excellent. Thanks.

Date of experience: April 22, 2017
Jonathan B.
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Nice Web site
April 22, 2017

Nice Web site.

Date of experience: April 22, 2017
kacy l.
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...
April 22, 2017

Date of experience: April 22, 2017
Susan P.
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Love the speedlight
April 22, 2017

Love the speedlight

Date of experience: April 22, 2017
Mel M.
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Great, thanks
April 22, 2017

Great, thanks.

Date of experience: April 22, 2017
Richard D.
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Looks good
April 22, 2017

Looks good

Date of experience: April 22, 2017
Kyle O.
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Fast shipping and decent price
April 22, 2017

Fast shipping and decent price. I tried a bargain item and it had dust all over sensor on a P&S so I cannot clean. Will be returning.

Date of experience: April 22, 2017
Aaron L.
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Like the site overall
April 22, 2017

Like the site overall. Perhaps adding an extra results filter to the lens accessories section would be helpful, specifically filtering for diameters of lens filters, i.e. 52mm, 58mm, etc.

Date of experience: April 22, 2017
Michel A.
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Excellent grading system
April 22, 2017

Excellent grading system.
Fast shipping, apparently less expensive than before.

Date of experience: April 22, 2017
Harry B.
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Great lens!
April 22, 2017

Great lens!

Date of experience: April 22, 2017
A W.
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Good delivery and product was as described
April 22, 2017

Good delivery and product was as described.

Date of experience: April 22, 2017
Alex Y.
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Product labels legible, narrow product search selection gradual

Date of experience: April 22, 2017
WWedenoja O.
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I ordered a camera body and a matching lens
April 22, 2017

I ordered a camera body and a matching lens. After 8 days, nothing. I looked on the web and it said my order was "processing". I called and was told there was "a fulfillment issue," meaning they didn't have the lens. I assume it had been sold to someone else. Was told I should have been informed of the issue (but wasn't). Was told there was another of the same lens, better condition but without the soft sack. I said fine. Got them in two days. Condition of camera body is not as nice as expected. Seems well-used. Lens body seems quite used, but the biggest problem is it is silver and I wanted black. Will probably send it back and buy new for not much more money. Obviously, they slipped up. But customer service was pleasant and helpful, and they did move my order quickly after I called.

Date of experience: April 22, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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