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KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
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Product labels legible, narrow product search selection gradual
I ordered a camera body and a matching lens. After 8 days, nothing. I looked on the web and it said my order was "processing". I called and was told there was "a fulfillment issue," meaning they didn't have the lens. I assume it had been sold to someone else. Was told I should have been informed of the issue (but wasn't). Was told there was another of the same lens, better condition but without the soft sack. I said fine. Got them in two days. Condition of camera body is not as nice as expected. Seems well-used. Lens body seems quite used, but the biggest problem is it is silver and I wanted black. Will probably send it back and buy new for not much more money. Obviously, they slipped up. But customer service was pleasant and helpful, and they did move my order quickly after I called.
Quick and easy
Customer service and being able to depend on a good working product checked out by a reliable company. This is my third purchase over the last 15 years. EZ to work with if dissatisfied.
The two day and overnight are after allowing two days for KEH to get the order ready to ship. Hence, 4 stars on overall shopping.
Very satisfied about the quality of the camera - exceeded my expectation!
Like to see how the delivery service goes before committing to a higher rating.
Great company, don't hesitate to take KEH's word on equipment ratings.
Repeat customer
I'd definitely buy from KEH.COM again, i ordered a battery grip for a canon eos 10d, the delivery time was fast, the packaging was very good, the item works flawlessly, and all for $12 including shipping.
Great as always!
It was quick and easy. So far I really like KEH Camera.
I like that I can rush delivery. I'm in a pinch currently and needed this asap. The camera was missing a piece where I put the CF in so it was hard to figure out how to get it in there. Other than that it was fine
Good quality and good prices! Customer service is great. I love my new lens!
I've purchased merchandise from you over the years (including back in the day when cameras used film). I've never been disappointed. Excellent service and cameras and lenses have been as described.
Fantastic experience! I will definitely be purchasing more from you! Great products and awesome low prices!
Great service. Best place to buy/sell used equipment. I don't trust any other business like I do with this one.
Everything went well, just wish I knew caps weren't included in the price.
Nice web page!
Ease great serve fair offers
So far, so good! I have not yet developed the film, but so far, all seems well. I am glad KEH exists and would shop here again!
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members