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KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Claudio V.
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Excellent customer service
April 25, 2017

Excellent customer service. Tony assisted me with the order and provide a prompt solution to an account problem.

Date of experience: April 25, 2017
william d.
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Just peachy
April 25, 2017

Just peachy

Date of experience: April 25, 2017
kanella b.
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I love the lens
April 25, 2017

I love the lens. Everything was great! Thank you!

Date of experience: April 25, 2017
Marvin H.
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Second buy, good deals
April 25, 2017

Second buy, good deals.

Date of experience: April 25, 2017
Janice H.
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I feel you're a great, honest company that cares about your customers needs and wants and it shows with your services and prices.

Date of experience: April 25, 2017
Bruce G.
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Wonderful people and place
April 25, 2017

Wonderful people and place.

Date of experience: April 25, 2017
Charissa H.
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Nice large images
April 25, 2017

Nice large images. Clear, uncluttered layout.

Date of experience: April 25, 2017
Carl M.
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No sign in conformation
April 25, 2017

No sign in conformation.

Date of experience: April 25, 2017
Debi L.
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Quick delivery
April 25, 2017

Quick delivery

Date of experience: April 25, 2017
Mike V.
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I have bought from KEH for years and never had a problem

Date of experience: April 24, 2017
Vicki R.
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Price is good, although no "extras"
April 25, 2017

Price is good, although no "extras". Had difficult time placing lens on camera. Have not had opportunity to use it.

Date of experience: April 24, 2017
Tina S.
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Easiest site I've been to in a long time!
April 25, 2017

Easiest site I've been to in a long time! Quick response time, not a lot of extraneous info required. Kudos!

Date of experience: April 24, 2017
Robert K.
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My first order, but I have done extensive research and KEH seems to have an outstanding reputation when selling used camera equipment. Gave me the confidence to pull the trigger.

Okay, I received my "like new" lens a few days ago, and the KEH rating criteria appears to dead on. This lens looks and performs like new. I saved around 40% from the "new" price, and could not be happier.

Thanks KEH!

Date of experience: April 24, 2017
Kyle W.
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KEH is the only online store I trust for buying used cameras and lenses because of the reliable rating system. I've never been disappointed.

Date of experience: April 24, 2017
William J.
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The lens worked perfectly and was very clean
April 24, 2017

The lens worked perfectly and was very clean. Shipping wasn't too expensive and the lens arrived pretty quick as well. A good shopping experience all the way around!

Date of experience: April 24, 2017
John W.
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I've done business with you before and always loved it. Happy to be back!

Date of experience: April 24, 2017
T G.
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Shopping is quick and easy
April 24, 2017

Shopping is quick and easy. My package arrived exactly on time with adequate feedback to allow me to ensure it was safely recovered from where it was left. The packaging was more than adequate to protect the lens, which was in excellent condition.

Date of experience: April 24, 2017
jdrephotography P.
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I scoured the internt in search for the Sony A900 that I've been dreaming of getting for years and KEH Camera had the best one in condition from the other sites I was searching. I will be sure to leave a review on the whole process from the condition the box arrived to shooting with my new buy.

----UPDATE-----

I received it when it said I would and the camera is in waaaaaaay better shape than what I'd thought it would be in. It said excellent but I'd say it's excellent + for it being an almost decade old camera, other than a scratch on the LCD screen and a bit of wear on the hand grip, but other than that it still shoots and it's amazing. For the packaging they went the whole 9 yards and a couple more to ensure the safe delivery of my camera. I can't say much about other products because this is the first one I bought through KEH Cameras but I'm more than satisfied with my purchase. I wanted to upgrade to a full frame sensor camera for a while, from my APS-C, and it was either $3k on the Sony a99 or less than $1k on this Sony a900 and I'm so glad I went with my gut and got the 900.

Just some advice, for anyone who is looking to be the best and do better, sometimes paying more than you should on something doesn't mean you're getting the best. With all the technology involved in taking a photo with live view and 4k recording and built-in wi-fi cameras, it's become too easy to become a photographer where the camera does it all for you, but the true essence of photography is being able to see with your eye and know how to recreate with your camera, not the other way around. I love the shutter noise on my camera and not having live view. I love the challenge of eyeballing and scene and tweaking the settings to capture that moment, but that's just me.

Date of experience: April 24, 2017
Tim L.
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Appropriate description and quality as indicated.

Date of experience: April 24, 2017
Bart M.
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Everything as described
April 24, 2017

Everything as described

Date of experience: April 24, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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