On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
Instant Feedback
We monitor reviews for authenticity
Always a variety of equipment to choose from at KEH. My first choice when looking for pre-owned gear.
The item I received was in great condition, and arrived very fast.
Just what I needed.
I like dealing with KEH
Wonderful lens. Fast delivery. Great customer service. You guys are the best!
Found this place on recommendations of member on UHH website.
Received on time and product was as advertised. Very satisfied.
I have been a KEH customer since the late 1990s. I have always been pleased with the service, price and knowledge that KEH has come to stand for. Hands down, the best place to shop for pre-owned photography equipment. I have recommended KEH to many close friends and their experience has also been excellent. I do not hesitate to order anything I need from KEH and I find that their grading system is probably the best out there.
Excellent. Product was even better than description.
One of the lens I ordered has a issue where the stabilizer makes noise when not in use. Need to exchange
I have a new lens.too early to rate the operation.just getting acquaited.ask me in 3 months.
Overall a good experience.
Great grading system that seems to under estimate and surprise you when the items are received. Great price and selection as well.
Great service. Love my new lens.
Been buying from KEH better than 25 years ~ I'm sure I will continue to do so ~
All good! Thanks!
Quick shipping, repeat customer.
Always like shopping KEH
Good prices and snappy website. I only wish more notes were offered on the particulars of why and how the grading system were assigned-- it's a little opaque and ambiguous what the "bargain" rating means.
Item as described, shipped quicker than expected. Great value and really good service! Very happy to use KEH over other places. Can't wait to get something else soon!
I don't usually deal with companies I'm not familiar with and was hesitant after reading customer comments on resellerratings.com, most were not complimentary. But I placed an online order for under $10 (that's all I was willing to risk) and everything worked out in the favor of me, the customer.
The website was offering free shipping for July but I couldn't anywhere to input the code. I placed the order anyway and immediately sent the company a message about the shipping charge. Within 12 hours they responded and removed the shipping charge. Within 48 hours my credit card notified me of the credit to my account. I've dealt with big national companies that were not this timely and responsive.
My item came within 7 days and is exactly as described. Pleased with every aspect of my dealings.
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members