Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

NB H.
0 reviews
0 helpful votes
Follow NB H.
Unfollow NB H.
Share Review
Report Review

Patience & informed customer service dept
August 1, 2017

Patience & informed customer service dept.

Date of experience: August 1, 2017
Joseph K.
0 reviews
0 helpful votes
Follow Joseph K.
Unfollow Joseph K.
Share Review
Report Review

Will certainly do business with again
August 1, 2017

Will certainly do business with again.

Date of experience: July 31, 2017
Andrew G.
0 reviews
0 helpful votes
Follow Andrew G.
Unfollow Andrew G.
Share Review
Report Review

Web site a bit clunky to navigate and the variety of second hand gear available seems to have dropped in recent times. Also shipping costs are high. It's cheaper to ship car parts from U.K. To NZ than it is to ship small camera accessories from US to NZ...

Date of experience: July 31, 2017
Chase S.
0 reviews
0 helpful votes
Follow Chase S.
Unfollow Chase S.
Share Review
Report Review

Great seems confidential and very professional. Very fast shipping. Great company

Date of experience: July 31, 2017
Shane M.
0 reviews
0 helpful votes
Follow Shane M.
Unfollow Shane M.
Share Review
Report Review

I always buy my cameras from KEH
July 31, 2017

I always buy my cameras from KEH. Great prices and service!

Date of experience: July 31, 2017
michael A.
0 reviews
0 helpful votes
Follow michael A.
Unfollow michael A.
Share Review
Report Review

Excellent purchase
July 31, 2017

Excellent purchase. Looking to make another from KEH in a few days.

Date of experience: July 31, 2017
Livia B.
0 reviews
0 helpful votes
Follow Livia B.
Unfollow Livia B.
Share Review
Report Review

Wish the state of product details were more specific. The Classification UGLY is very damning and offputting.
But, I have been delighted with the goods I have purchased so far. I have made three seaparate orders and cannot fault the goods I have received in any way. It is quite likely that KEH is my first port of call when searching for quality goods.

Date of experience: July 31, 2017
Seth M.
0 reviews
0 helpful votes
Follow Seth M.
Unfollow Seth M.
Share Review
Report Review

I like what you've done with the site so far
July 31, 2017

I like what you've done with the site so far. However, if you could make that little popup at the bottom go away once you close it so that it doesn't reopen when the page refreshes.

Date of experience: July 31, 2017
Matthew B.
0 reviews
0 helpful votes
Follow Matthew B.
Unfollow Matthew B.
Share Review
Report Review

Shipping took a little longer than necessary because item sat in local distribution center for over a day.

Date of experience: July 31, 2017
Fred G.
0 reviews
0 helpful votes
Follow Fred G.
Unfollow Fred G.
Share Review
Report Review

Great service?
July 31, 2017

Great service?

Date of experience: July 31, 2017
Woodrow L.
0 reviews
0 helpful votes
Follow Woodrow L.
Unfollow Woodrow L.
Share Review
Report Review

Everything I have purchased from KEH has had accurate descriptions of condition; everything has been packaged well and delivered on time.

Date of experience: July 31, 2017
Charles H.
0 reviews
0 helpful votes
Follow Charles H.
Unfollow Charles H.
Share Review
Report Review

I have always been satified with all my transactions.
I trust their condition evaluations.

Date of experience: July 31, 2017
M O.
0 reviews
0 helpful votes
Follow M O.
Unfollow M O.
Share Review
Report Review

Great packing, arrived as described
July 31, 2017

Great packing, arrived as described.

Date of experience: July 31, 2017
Michelle H.
0 reviews
0 helpful votes
Follow Michelle H.
Unfollow Michelle H.
Share Review
Report Review

KEH always delivers great customer service!
July 31, 2017

KEH always delivers great customer service!

Date of experience: July 31, 2017
Lynn S.
0 reviews
0 helpful votes
Follow Lynn S.
Unfollow Lynn S.
Share Review
Report Review

Quick and easy transaction process!
July 31, 2017

Quick and easy transaction process! I absolutely LOVE my lens! Thank you! Where have you been all my life?

Date of experience: July 31, 2017
Olivia G.
0 reviews
0 helpful votes
Follow Olivia G.
Unfollow Olivia G.
Share Review
Report Review

Best customer service ever
July 31, 2017

Best customer service ever.

Date of experience: July 31, 2017
Stan S.
0 reviews
0 helpful votes
Follow Stan S.
Unfollow Stan S.
Share Review
Report Review

This is the fifth camera or lens (two cameras and three lenses) I've bought from KEH. In each case, the product was excellent and arrived promptly.

Date of experience: July 31, 2017
Larry I.
0 reviews
0 helpful votes
Follow Larry I.
Unfollow Larry I.
Share Review
Report Review

GREAT source
July 31, 2017

GREAT source

Date of experience: July 31, 2017
Matthew B.
0 reviews
0 helpful votes
Follow Matthew B.
Unfollow Matthew B.
Share Review
Report Review

Always excellent
July 31, 2017

Always excellent.

Date of experience: July 31, 2017
Scott P.
0 reviews
0 helpful votes
Follow Scott P.
Unfollow Scott P.
Share Review
Report Review

Very smooth transaction
July 31, 2017

Very smooth transaction

Date of experience: July 31, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos