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KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Pablo M.
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Battery is no good it dies to fast
June 22, 2018

Battery is no good it dies to fast.

Date of experience: June 22, 2018
Vincent C.
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Great!
June 22, 2018

Great!

One thing to note however... Package was left on my front door step in Baltimore City. I've never had any packages from KEH left on my doorstep, and I always have to personally contact your company (because you guys have very strict policies in place to make sure people aren't pulling a quick one on you) to have the shipping location changed to my local FedEx location so that I can pick the package up in person. Not sure why the delivery driver left a $600 camera on my front door step, but lucky for KEH someone with sticky fingers didn't grab it before I got home from work.

Date of experience: June 21, 2018
JEAN H.
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My overall experience with keh.com is always straightforward and efficient. From the selection to the price, I don't think I can find another website to compete.

Date of experience: June 21, 2018
Nicholas R.
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Super quick and easy!
June 21, 2018

Super quick and easy!

Date of experience: June 21, 2018
Michael A.
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KEH sent me the wrong camera
June 21, 2018

KEH sent me the wrong camera. I had to return it.

Date of experience: June 21, 2018
Guy O.
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Thank you for your servicre
June 21, 2018

Thank you for your servicre.
Have a good day

Guy

Date of experience: June 21, 2018
Gerald L.
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Easy to find products on your website
June 21, 2018

Easy to find products on your website. Best prices and policies. Extensive stock and selection. You deliver on your promissees. I trust you.

Date of experience: June 21, 2018
jasrtx X.
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Great price, the advertised condition was spot on for a used product.

Date of experience: June 21, 2018
RC A.
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Good overall
June 21, 2018

Good overall

Date of experience: June 21, 2018
Rajesh V.
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Bargain product is awesome!
June 20, 2018

Bargain product is awesome!

Date of experience: June 20, 2018
Joshua K.
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Estimated shipping included taxes and duties but had to pay additional fees for duties.

Date of experience: June 20, 2018
Gay R.
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Fast, easy delivery
June 20, 2018

Fast, easy delivery. I am a frequent customer who has never been disappointed. Quality used products and fast responses to questions.

Date of experience: June 20, 2018
conner w.
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Pictures suck
June 20, 2018

Pictures suck

Date of experience: June 20, 2018
Tim G.
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So far, so good
June 20, 2018

So far, so good. Have not yet received any purchased item.

Date of experience: June 20, 2018
James B.
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Website is easy to use and locate desired products.

Date of experience: June 19, 2018
Derrell G.
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Had to go out of my way to get the package, was not allowed to pick up or hold at location, was forced to wait at home 12 hours

Date of experience: June 19, 2018
James I.
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Everything was great
June 19, 2018

Everything was great. I will definitely look to KEH for future equipment purchases.

Date of experience: June 19, 2018
Dave E.
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Article arrived as promised but I had to wait until I crossed the border to pick it up. All is well and I am totally satisfied.

Date of experience: June 19, 2018
alessandro m.
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Thank you for make this dream come true
June 19, 2018

Thank you for make this dream come true

Date of experience: June 19, 2018
Travis V.
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I like that I can just click a few boxes on the website from my phone and get exactly what I want from KEH.

Date of experience: June 19, 2018

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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