Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

William L.
0 reviews
0 helpful votes
Follow William L.
Unfollow William L.
Share Review
Report Review

Easy and fast
June 24, 2018

Easy and fast

Date of experience: June 24, 2018
George M.
0 reviews
0 helpful votes
Follow George M.
Unfollow George M.
Share Review
Report Review

Seems good so far
June 24, 2018

Seems good so far. I would trust this company for future purchases.

Date of experience: June 24, 2018
jim o.
0 reviews
0 helpful votes
Follow jim o.
Unfollow jim o.
Share Review
Report Review

Good service and rating of used gear
June 24, 2018

Good service and rating of used gear

Date of experience: June 24, 2018
BillP K.
0 reviews
0 helpful votes
Follow BillP K.
Unfollow BillP K.
Share Review
Report Review

Excellent quality camera for my wife and for a backup to my Sony A7Rii main camera.

Date of experience: June 24, 2018
Harold S.
0 reviews
0 helpful votes
Follow Harold S.
Unfollow Harold S.
Share Review
Report Review

My last lens purchase was my first using KEH and I was very pleased with the lens and price so back again.

Date of experience: June 24, 2018
Jesus A.
0 reviews
0 helpful votes
Follow Jesus A.
Unfollow Jesus A.
Share Review
Report Review

Its great, KEH has everything
June 24, 2018

Its great, KEH has everything.

Date of experience: June 23, 2018
Joseph W.
0 reviews
0 helpful votes
Follow Joseph W.
Unfollow Joseph W.
Share Review
Report Review

Being in Georgia it's always a quick order from KEH. Product looked brand new and works great!

Date of experience: June 23, 2018
LeiLani D.
0 reviews
0 helpful votes
Follow LeiLani D.
Unfollow LeiLani D.
Share Review
Report Review

I unfortunately ordered the wrong lens
June 23, 2018

I unfortunately ordered the wrong lens - my fault, nothing on KEH's end. I tried calling to cancel the order before it was shipped but didn't call in time. I received the lens, opened it and repackaged it in the same box to return it. Hopefully once it's back and refunded I'll be able to find one of the CORRECT lenses at KEH. Overall I was very happy with the process.

We've bought from KEH before, however, and their quality is excellent. There was nothing wrong with the lens we received - it was flawless. Just not workable for us.

Date of experience: June 23, 2018
Daniel G.
0 reviews
0 helpful votes
Follow Daniel G.
Unfollow Daniel G.
Share Review
Report Review

A nice and easy transaction
June 23, 2018

A nice and easy transaction. Thank you.

Date of experience: June 23, 2018
Rachel S.
0 reviews
0 helpful votes
Follow Rachel S.
Unfollow Rachel S.
Share Review
Report Review

...
June 23, 2018

Date of experience: June 23, 2018
Brian H.
0 reviews
0 helpful votes
Follow Brian H.
Unfollow Brian H.
Share Review
Report Review

Bought two Canon Rebel XSi cameras, two 18-55mm lenses & two lens caps to do stereo pairs photography. Cameras work great, lenses were great as well. I bought the 6 items listed as Excellent shape and all of the products are blemish free with no visible defects. All camera/lens/caps functions are working perfectly. Packaging for all products were very good and protective of all the products. Everything came in one box with bubble wrap, boxes and were packed tight to prevent movement. Good job! I would trust this company in the future for additional purchases.

Date of experience: June 23, 2018
Joseph L.
0 reviews
0 helpful votes
Follow Joseph L.
Unfollow Joseph L.
Share Review
Report Review

The Nikon FM that I purchased was fine
June 23, 2018

The Nikon FM that I purchased was fine-- the camera as described was well used, and everything seems to function properly. The great thing about making the purchase through KEH is the 180 day warranty to cover any unforeseen issues since the camera is almost 40 years old.

Date of experience: June 23, 2018
Maggie U.
0 reviews
0 helpful votes
Follow Maggie U.
Unfollow Maggie U.
Share Review
Report Review

No complaints
June 23, 2018

No complaints. I received my order quickly and the product was exactly as described.

Date of experience: June 23, 2018
James B.
0 reviews
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Very good and very satisfied
June 23, 2018

Very good and very satisfied

Date of experience: June 23, 2018
Roger K.
0 reviews
0 helpful votes
Follow Roger K.
Unfollow Roger K.
Share Review
Report Review

Easy to do
June 22, 2018

Easy to do

Date of experience: June 22, 2018
David L.
0 reviews
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

Great
June 22, 2018

Great.

Date of experience: June 22, 2018
Mila R.
0 reviews
0 helpful votes
Follow Mila R.
Unfollow Mila R.
Share Review
Report Review

Excelent!
June 22, 2018

Excelent!

Date of experience: June 22, 2018
Scott P.
0 reviews
0 helpful votes
Follow Scott P.
Unfollow Scott P.
Share Review
Report Review

Easy and quick...
June 22, 2018

Easy and quick... never have a problem with you guys!

Date of experience: June 22, 2018
Terrell C.
0 reviews
0 helpful votes
Follow Terrell C.
Unfollow Terrell C.
Share Review
Report Review

Easy great transaction
June 22, 2018

Easy great transaction. Products I received were perfect!

Date of experience: June 22, 2018
Robert V.
0 reviews
0 helpful votes
Follow Robert V.
Unfollow Robert V.
Share Review
Report Review

I sold my unused equipment to KEH and I was very satisfied with their assessment and offer for my equipment. I then applied their offer towards the purchase of two cameras. As a result of that KEH gave me a further discount. And that was not all. When the purchase price of the two cameras exceeded the amount given to me for my equipment, they adjusted their prices to match what their offer was. This resulted in an even greater discount. I was very, very satisfied. Thank you KEH!

Date of experience: June 22, 2018

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos