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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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Jeff D.
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Great selection, but your online checkout system needs some help.

Date of experience: July 11, 2019
Kylie V.
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I am waiting on a form to send back a lens I bought that was wrong, customer service was great, and I'm just waiting for paperwork

Date of experience: July 11, 2019
XXTwnz E.
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I worked on my cart for 2 days and 5 minutes before I finally made up my mind about my purchases, the app decides to empty my cart. I don't know if the server restarted or you expired the cookie but it was a pain to find the products again.

Date of experience: July 11, 2019
Cristobal S.
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It's always a pleasure doing business with keh. Every time I've ordered from them my items are delivered on time and in great shape.

Date of experience: July 10, 2019
Jeffrey N.
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Good experience, as always
July 10, 2019

Good experience, as always

Date of experience: July 10, 2019
Lilianna E.
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AS ever fast and exactly as described, you all rock

Date of experience: July 10, 2019
Robert N.
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I have been unhappy with digital photography, which is why, for the time being anyway, i am going back to film SLR photography. It seems film camera equipment is finally getting scarce, which is why I shop a KEH. They are the only game left, except for ebay.

Date of experience: July 10, 2019
Robert N.
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Real good
July 10, 2019

Real good.

Date of experience: July 10, 2019
Larry G.
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Ordering so simple a photographer can do it
July 10, 2019

Ordering so simple a photographer can do it

Date of experience: July 9, 2019
Stephen T.
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Surprised after all these years and orders to find that signature was required for delivery, with no option otherwise. I live in a very rural area and work 55 miles from my home. I was lucky in this case to just barely have received expedited delivery I paid extra for, a day prior to leaving on a trip I needed the equipment for.
I understand the policy change, but it will change the way I order in the future. It will probably result in less orders. I remain a big fan of KEH.

Thanks
Steve Thomas

Date of experience: July 9, 2019
Xuan H.
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The parcel was heavily damaged and the tape used to seal it was ripped away with no apparent reason.
To receive it in that state makes me extremely upset on how keh's had selected the shipping company to deliver it. As a first customer, I will not deal with keh anymore.

Date of experience: July 9, 2019
Linda S.
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KEH is always my go to for used items. They always exceed my expectations!

Date of experience: July 9, 2019
Tomi S.
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Camera looks like new, I guess it was a display model from a camera store?
Ver well packed.

Now we will update the firmware, and try it out, the first couple shots so far are good.

Date of experience: July 9, 2019
John M.
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Above was for a lens hood
July 9, 2019

Above was for a lens hood.
Previously, I'd had an unpleasant experience while trying to purchase a lens.
Because of a "security confirmation"
I cancelled the order in frustration.

Date of experience: July 8, 2019
John H.
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Got just what I wanted at a great price
July 9, 2019

Got just what I wanted at a great price. I will be back!

Date of experience: July 8, 2019
Joelyn D.
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Everything was very straightforward and transparent. Love the ability to use Affirm on large purchases.

Date of experience: July 8, 2019
Jeffrey B.
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I received a quality used product and it arrived quite a bit earlier than I was expecting it, which was a pleasant surprise.

Date of experience: July 8, 2019
Matt K.
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Great prices
July 8, 2019

Great prices. Nice to know used equipment worked.

Date of experience: July 8, 2019
Mark S.
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The grade of excellent+ for what the equipment I sold was way above what was later to sold to me as excellent plus.

Date of experience: July 8, 2019
Patrick T.
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No downside to the shopping experience
July 8, 2019

No downside to the shopping experience.
Made my decision, placed the order, received the product in a timely manner.
It's all good.

Date of experience: July 8, 2019

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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