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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
261
returns
68
quality
261
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Andreas C.
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For this particular order I was verry happy with the grade of the Nikon SW 120 f/8, wich seemed for me to be better than the "bargain" grade you gave to it, although the price wasn't bargain. Everything came well packed as usual, in six days after ordering the package arrived.

Date of experience: December 19, 2019
Dennis M.
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Can only use 17-85 Canon lens in auto mode
December 19, 2019

Can only use 17-85 Canon lens in auto mode. Get error message in manual mode.

Date of experience: December 18, 2019
Sam E.
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My experience was very positive
December 19, 2019

My experience was very positive. I was able to find the Nikon SB-400 on their website.

Date of experience: December 18, 2019
wesley f.
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Was shipped a battery that wouldn't charge
December 18, 2019

Was shipped a battery that wouldn't charge. Keh provided a quick replacement at no charge. I have been buying equipment from keh for over 20 years, and i have always received gear in good working condition at a good price. Great customer service from a great company.

Date of experience: December 18, 2019
Roger S.
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Very nice lens as advertised
December 18, 2019

Very nice lens as advertised. Pleased as usual

Date of experience: December 18, 2019
Tammy W.
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I'm a return shopper
December 18, 2019

I'm a return shopper. I like your quality standards.

Date of experience: December 18, 2019
Michael A.
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I received a like new (-) XT-2 last week that I couldn't find the minus part on - if it would have come in original packaging I would have called it "mint" - for $600 less than the best new price I could find.

Date of experience: December 18, 2019
Vincent I.
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Great site, never change <3
December 18, 2019

Great site, never change <3

Date of experience: December 18, 2019
Richard S.
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Quality filters, great price, great used condition
December 18, 2019

Quality filters, great price, great used condition. I'm very happy KEH can support my hobby.

Date of experience: December 17, 2019
Brian G.
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KEH website is easy to use, used equipment rating system is by far the best in the industry, customer service is top notch, shipping cost are the best, packaging is the best, KEH is the BEST!

Date of experience: December 17, 2019
Danjun P.
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Cheapest price i found
December 17, 2019

Cheapest price i found

Date of experience: December 17, 2019
ELIZABETH L.
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As advertised
December 17, 2019

As advertised - Thank you!

Date of experience: December 17, 2019
Annie W.
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The website was very easy to navigate and I appreciated the notes on all secondhand cameras.

Date of experience: December 16, 2019
Chris M.
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KEH has a great selection and shipped my item quickly. Unfortunately the camera I received was missing a part and I'm still waiting for a follow up from them on sending the missing part.

Date of experience: December 16, 2019
Heinz L.
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Would like future orders not to be sent using FedEx
December 17, 2019

Would like future orders not to be sent using FedEx.

Date of experience: December 16, 2019
Jeanette M.
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Always a great shopping experience
December 17, 2019

Always a great shopping experience. Thank you for the great customer service.

Date of experience: December 16, 2019
Angela S.
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Fast, easy, and great prices!
December 17, 2019

Fast, easy, and great prices!

Date of experience: December 16, 2019
geza k.
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Hassle-free
December 16, 2019

Hassle-free

Date of experience: December 16, 2019
Colin W.
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It was great from start to finish!
December 16, 2019

It was great from start to finish!

Date of experience: December 16, 2019
gbgtimm E.
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In truth Fed Ex made this a bad experience
December 16, 2019

In truth Fed Ex made this a bad experience. Their Delivery Tool had me sitting home waiting for 3 days as each day they said it was coming. I am not a fan of your signature required policy as that is why I had to sit at home.

But it is what it is and the product I received is like brand new. I have yet to find even a mark. All functions seem to be spot on. This is a real nice example of your Excellent rating. Yes, I would order again.

Date of experience: December 16, 2019

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137
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