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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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California
1 review
0 helpful votes
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KEH does not review used lens for quality.
June 13, 2022

I ordered a Nikon 70-200mm F/4 zoom lens for my D850. The first thing you will want to know with this company is that they are not in any hurry. If you are accustom to next day Amazon experience you should walk away. I wasted 6 weeks of my photography life trying to get a deal. My mistake I ended up purchasing new once this ordeal was over. The lens was sent quickly enough five days UPS ground. I received the lens and immediately took some photos to check for sharpness. It was obvious they had not checked this lens, it was soft, ridiculously soft and should have been put in the garbage or sent for repair. I sent the lens back and this is where I became frustrated. They were not in any hurry to 'test' their own lens and send my money back. I waited over seven weeks to get a refund. I was in contact with Nathaniel Henley and he seemed annoyed with my persistent emails, I definitely felt like I was bothering him. So just to be clear I sent them almost $900.00 they sent me a defective lens and when I asked for a refund they dragged their feet. The date was 7/30/2020 My invoice number is ******* and I was losing my mind. This has bugged me forever and finally leaving a review. I cannot recommend this company. I cannot believe they review their products like they proclaim and they do not care if your waiting and waiting for resolution. Don't do it - just buy new.

Date of experience: June 12, 2022
Bermuda
1 review
0 helpful votes
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More Than Happy... I'm ECSTATIC!
June 11, 2022

I am relatively "new" to photography (haven't used a "real" camera system in 15 years). So, when I decided to get back into photography, I brought a used Nikon D5100 locally in Bermuda. It came with the 18-55mm f/3.5-5.6 kit lens, which we all know are never really "great".
Therefore, I decided to purchase a few lenses that I wanted to round out my glass - I didn't want to break the bank, and, based on NUMEROUS reviews by professional photographers/ YouTubers, I looked into KEH Camera. And I am very happy that I did!
I purchased a Nikkor 18mm f/1.8 and a 55-200mm f/3.5-5.6 used, but in EXCELLENT condition, and for EXTREMELY GREAT prices! The shipping was fast, the items were packaged very well and I am very pleased with the images I've been capturing with my purchases!
If you're on the fence about making a "second-hand" purchase from KEH, DON'T BE! Make the purchase, save some cash and get the glass YOU WANT for your photography!

Darren J Simmons
Amateur/ Enthusiast Bermudian Photographer

Date of experience: June 10, 2022
Iowa
1 review
0 helpful votes
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A Trusted Source for Used Equipment
June 11, 2022

KEH has been my source for used equipment for years and I will continue to rely on them. They check out and rate the equipment and I've always found that rating system accurate. They also back up what they sell. I've only had to take advantage of that once and it was a smooth process.

Date of experience: June 10, 2022
Ohio
1 review
0 helpful votes
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I've purchased from KEH several times and what impresses me the most is the reliability of their ratings. If anything they tend to underestimate the condition of the lens. I've not been disappointed or disagreed with the quality of anything I've bought from them.

Date of experience: June 9, 2022
Texas
1 review
0 helpful votes
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Great lens!
June 9, 2022

I loved my lens so much, I ordered another one I wanted a few days later! Excellent quality and really fast shipping.

Date of experience: June 8, 2022
Belgium
1 review
0 helpful votes
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Quality first.
June 9, 2022

I ordered a Bronica Lens 1:2.8 50mm on Saturday May 28 and received it in Belgium on Tuesday June 7 in perfect condition.
Thanks to KEH, especially to Jamil for his help.

Date of experience: June 7, 2022
Michigan
1 review
0 helpful votes
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Great lenses
June 8, 2022

Even though I got ugly graded lenses they are still in great shape and give beautiful photos and perform beautifully

Date of experience: June 7, 2022
Illinois
1 review
0 helpful votes
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Fast shipping
June 7, 2022

Great experience with KEH this is why I keep coming back! Service is always great and packaging is always in great shape lens is always fully bubble wrapped I have no complaints!

Date of experience: June 6, 2022
North Carolina
1 review
0 helpful votes
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Cameras for all your needs
June 6, 2022

KEH is a wonderful place to purchase cameras to camera straps. They have the inventory to get you started on a new hobby or a professional to help out their workload. One stop shop for everything, not to mention the delivery times and communications is one of the top companies.

Date of experience: June 5, 2022
Massachusetts
1 review
0 helpful votes
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First time buying from KEH and they did not disappoint! Lens was in perfect condition and exactly what I was looking for! And to top it off the price was what I was looking to spend. I will be back again for my next lens purchase!

Date of experience: June 5, 2022
New York
1 review
0 helpful votes
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Very reliable
June 6, 2022

Received product was as advertised, the lens was very clean. It looked like opened but unused product.

Date of experience: June 4, 2022
South Carolina
1 review
0 helpful votes
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Excellent
June 5, 2022

Quick shipping and my camera was even better than described! I've never been disappointed. Highly recommend.

Date of experience: June 4, 2022
Texas
2 reviews
0 helpful votes
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18-136 Canon Lens
June 2, 2022

I've never ordered a previously used lens from an online company before so I was a little apprehensive, but a good friend recommended this site to me. I received the item in a timely fashion. It was well packed. I couldn't be happier with the item. I've used the lens several times since receiving it and each time it's been with great success. The lens even came in it's own padded lens bag which I wasn't expecting.
I've been doing my photography with an 18-85 lens for the past several years but recently have been wanting a slightly longer lens and this one fills that need perfectly.

Date of experience: June 2, 2022
South Carolina
1 review
0 helpful votes
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Bought a used Canon RF 100-400. Came in looking brand new and they even gave me a really nice KEH lens bag to go with it! Thanks guys, you rock!

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
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Nice
June 1, 2022

I really like this lens, it has a great magnification distance to it. Very happy that I got it. What else can I say, but nice.

Date of experience: May 31, 2022
Georgia
1 review
0 helpful votes
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Very happy
June 1, 2022

Received my order and everything was as advertised. I am pleased with the product and will order again from KEH.

Date of experience: May 31, 2022
Utah
1 review
0 helpful votes
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Very impressed!
June 1, 2022

This was my first time ordering from KEH. I got a body and lens in excellent condition, exactly what I asked for, at an excellent price. They even came in padded cases.
I could not be happier with them. Will definitely be ordering more in the future.

Date of experience: May 30, 2022
Mississippi
1 review
0 helpful votes
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Camera
May 27, 2022

Fast delivery. My camera came packaged properly and within days. The camera was in awesome shape. I love it.

Date of experience: May 27, 2022
Iowa
1 review
0 helpful votes
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Loving working with keh
May 25, 2022

Second order with keh and loving it. Fast delivery and products look great. Hoping to sell some camera gear back to keh. Love the idea of used gear at a fair price

Date of experience: May 25, 2022
California
1 review
0 helpful votes
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Dont sell with KEH
May 13, 2022

Received a quote for 200 dollars more then what they decided to offer me. Dont bother selling here, if you have time, chose another service to sell your equipment. Theyll tell its worth this, then turn around and underball you.

Date of experience: May 13, 2022

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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