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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Texas
1 review
0 helpful votes
Follow Rene A.
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Overall very pleased with item purchased; I bought a "used" item that had been rated as "bn"; it has a 180-day warranty which is comforting to know in case it starts acting up for no reason; so far it has function to perfection; it does have some wear on it(scatched lcd screen); that wasn't noted on listing offered, but for the price it was more than fair, just good to know, came with charger and battery; no original box nor instructions(lots of websites including manufacturer still offering download of manuals). Overall, I do recommend and would buy items from vendor in the future; just make note if you have questions before purchasing items, they will respond with further information if you ask for it, I didn't but that's ok, because if I wouldn't have been pleased with purchase, I would have asked for a refund or for a higher quality rating of same product, but I know used products have wear on them so I was willing to accept for the price the item sent. Thank you KEH! Very satisfied with purchase!

Date of experience: June 22, 2022
Nebraska
1 review
0 helpful votes
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85mm canon fd
June 23, 2022

It came in great condition, can wait to take photos with the lens. Looks and feels good in hands and very clean.

Date of experience: June 22, 2022
Texas
1 review
0 helpful votes
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Item better than expected, could not tell it was used at all. Appeared brand new. Works beautifully.

Date of experience: June 22, 2022
Michigan
1 review
0 helpful votes
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Great service
June 22, 2022

My order arrived very quickly. The camera strap was advertised as "like new (LN) and indeed it looked like it had never been used.

Date of experience: June 21, 2022
Texas
1 review
0 helpful votes
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Good stuff
June 20, 2022

Prompt shipping. Reliable tracking. Perfectly sufficient packaging. Haven't finished any roll of film yet to be able to speak to the accuracy of the condition description but I am hopeful and trusting the SLR's were properly tested and cleaned. Purchased a Pentax ME Super in "excellent" condition. Appeared to be so. Purchased a Sears KSX Super in "bargain" condition, but looked pretty good to me.

Date of experience: June 19, 2022
California
1 review
0 helpful votes
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This fast ef Sigma ex dc hsm is perfect for my Canon camera, as it provides unparalleled closeup views of subjects in my photography world. The photos that I take with it have been unmatched by other lens I have. I am very happy with this lens purchase.

Date of experience: June 19, 2022
Utah
1 review
0 helpful votes
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I love KEH, I though that I'll br disappointed but no, I was really good for a ugly lens on my camera.

Date of experience: June 19, 2022
Illinois
1 review
0 helpful votes
Follow Niall V.
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I ordered this on Friday and it arrived during the weekend. I was genuinely surprised when I got home from vacation on Sunday and saw it there. Its in great condition and with no flaws except some outer scratches and whatnot, but the body I originally had had far worse damage so I'm taking it as a win for a great price.

Date of experience: June 19, 2022
Canada
1 review
2 helpful votes
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Battery dies early and unable to recharge
June 19, 2022

Battery was a dud, possibly reconditioned without being labelled as such? It came without Canon OEM packaging, just in bubble wrap. Charges to three bars then flashes as fault, and unable to calibrate. Waste of money.

Date of experience: June 19, 2022
Michigan
1 review
0 helpful votes
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A great site to work with.
June 19, 2022

KEH offers great quality cameras and lenses for affordable prices. They let you know what's available and what condition the equipment is in before you buy and ship quickly. I have not had to use any of the warranties, and I have enjoyed both of my purchases right off the bat, but if you change your mind about a purchase you are able to return it within 21 days for a full credit or refund.

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Timely delivery, well packaged. Equipment in very good shape. Thoughtfully included a lens case. Exceeded my expectations

Date of experience: June 18, 2022
Tennessee
1 review
0 helpful votes
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Quality
June 18, 2022

Camera arrived well packed in great shape. Amazing price for what I received. Very impressed with site, service and pricing.

Date of experience: June 17, 2022
Nevada
1 review
0 helpful votes
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Bought a used Pentax lens. It came exactly as described... 'Excellent' condition meant just that. It arrived perfectly packaged in bubble wrap and foam... very impressed by that. You know, I've bought thousands of dollars worth of gear from Keh over the last twenty years. Never had a problem. Never felt quality was poorly represented. You can buy from this place without worries!

Date of experience: June 16, 2022
Delaware
1 review
0 helpful votes
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So far I have had a positive experiences with KEH. Just bought some filters and they were delivered in just a few days. Also bought a lens which turns out was not compatible with my camera and KEH accepted the return without a hitch. Very good service!

Date of experience: June 14, 2022
California
1 review
0 helpful votes
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KEH does not review used lens for quality.
June 13, 2022

I ordered a Nikon 70-200mm F/4 zoom lens for my D850. The first thing you will want to know with this company is that they are not in any hurry. If you are accustom to next day Amazon experience you should walk away. I wasted 6 weeks of my photography life trying to get a deal. My mistake I ended up purchasing new once this ordeal was over. The lens was sent quickly enough five days UPS ground. I received the lens and immediately took some photos to check for sharpness. It was obvious they had not checked this lens, it was soft, ridiculously soft and should have been put in the garbage or sent for repair. I sent the lens back and this is where I became frustrated. They were not in any hurry to 'test' their own lens and send my money back. I waited over seven weeks to get a refund. I was in contact with Nathaniel Henley and he seemed annoyed with my persistent emails, I definitely felt like I was bothering him. So just to be clear I sent them almost $900.00 they sent me a defective lens and when I asked for a refund they dragged their feet. The date was 7/30/2020 My invoice number is ******* and I was losing my mind. This has bugged me forever and finally leaving a review. I cannot recommend this company. I cannot believe they review their products like they proclaim and they do not care if your waiting and waiting for resolution. Don't do it - just buy new.

Date of experience: June 12, 2022
Bermuda
1 review
0 helpful votes
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More Than Happy... I'm ECSTATIC!
June 11, 2022

I am relatively "new" to photography (haven't used a "real" camera system in 15 years). So, when I decided to get back into photography, I brought a used Nikon D5100 locally in Bermuda. It came with the 18-55mm f/3.5-5.6 kit lens, which we all know are never really "great".
Therefore, I decided to purchase a few lenses that I wanted to round out my glass - I didn't want to break the bank, and, based on NUMEROUS reviews by professional photographers/ YouTubers, I looked into KEH Camera. And I am very happy that I did!
I purchased a Nikkor 18mm f/1.8 and a 55-200mm f/3.5-5.6 used, but in EXCELLENT condition, and for EXTREMELY GREAT prices! The shipping was fast, the items were packaged very well and I am very pleased with the images I've been capturing with my purchases!
If you're on the fence about making a "second-hand" purchase from KEH, DON'T BE! Make the purchase, save some cash and get the glass YOU WANT for your photography!

Darren J Simmons
Amateur/ Enthusiast Bermudian Photographer

Date of experience: June 10, 2022
Iowa
1 review
0 helpful votes
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A Trusted Source for Used Equipment
June 11, 2022

KEH has been my source for used equipment for years and I will continue to rely on them. They check out and rate the equipment and I've always found that rating system accurate. They also back up what they sell. I've only had to take advantage of that once and it was a smooth process.

Date of experience: June 10, 2022
Ohio
1 review
0 helpful votes
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I've purchased from KEH several times and what impresses me the most is the reliability of their ratings. If anything they tend to underestimate the condition of the lens. I've not been disappointed or disagreed with the quality of anything I've bought from them.

Date of experience: June 9, 2022
Texas
1 review
0 helpful votes
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Great lens!
June 9, 2022

I loved my lens so much, I ordered another one I wanted a few days later! Excellent quality and really fast shipping.

Date of experience: June 8, 2022
Belgium
1 review
0 helpful votes
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Quality first.
June 9, 2022

I ordered a Bronica Lens 1:2.8 50mm on Saturday May 28 and received it in Belgium on Tuesday June 7 in perfect condition.
Thanks to KEH, especially to Jamil for his help.

Date of experience: June 7, 2022

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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