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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Pennsylvania
1 review
0 helpful votes
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Purchase of a Canon Lens Hood
January 20, 2023

Found exactly what I was looking for. Item was shipped within the next day and arrived with no issues.

Date of experience: January 20, 2023
Florida
1 review
0 helpful votes
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Perfect
January 20, 2023

Lens was in perfect shape. Shipped quickly and safely.

Date of experience: January 20, 2023
Tennessee
1 review
0 helpful votes
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Nikon D750
January 20, 2023

Love the feel of the camera, everything was packed in individual bags and padding.

Only problem I had was when I ordered the camera I was in my house in Ohio which I was leaving to go to my apartment in Nashville tn. It said it would come a week later which i wanted since i knew I'd be at the apartment. Nope was shipped the next day and was at the apartment the following day, no one to sign for it.
If I had know it would have come way earlier I'd have had it shipped the location was at when I ordered it.

Date of experience: January 20, 2023
California
1 review
0 helpful votes
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New Lens
January 19, 2023

Ordered a new used lens & it was delivered on time as promised. So far the lens has been working great and it's my new favorite prime lens!

Date of experience: January 19, 2023
Arkansas
1 review
0 helpful votes
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Great store!
January 19, 2023

Excellent packing. Quick shipping. Smooth experience from start to finish. Item as described.

Date of experience: January 19, 2023
Texas
1 review
0 helpful votes
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Excellent product
January 19, 2023

Bought a Canon body with lens that arrived in excellent shape. I assumed it would come with at least a strap but did not otherwise satisfied with service and products,

Date of experience: January 19, 2023
Minnesota
1 review
0 helpful votes
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My KEH order was filled soon after placement and arrived in the estimated time of one week. Product was in excellent condition as stated.

Date of experience: January 19, 2023
California
1 review
0 helpful votes
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Shipping was a problem.
January 19, 2023

This would have been a 5 star rating, except for the actual arrival of my purchase. KEH is always the first place I look for top quality used camera gear. In this case, I found what I was looking for, at a good price. The free shipping offer applied and that was my selection. Paying to get the camera a few days earlier was not a consideration. Unfortunately, FedEx was the carrier. The package arrived on a rainy day. There was no attempt to bring it up to my house. Instead, I found it in a position on my wet lawn where it could have only been tossed over my fence. The box was already wet. Fortunately, the rain didn't get really heavy until about an hour later. Looking at the tracking info online, the driver lied and said the package was left near my door. It was probably 30 feet away. Bottom line? Choose another carrier if possible, if the paid option so indicates. Fortunately, the camera was well packed and is fully functional.

Date of experience: January 19, 2023
Missouri
1 review
0 helpful votes
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I received the camera body I ordered quickly and seems to be in great working order.

Date of experience: January 19, 2023
Kansas
1 review
0 helpful votes
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Camera is perfect
January 19, 2023

Could not have been easier, everything works as expected, nothing else to say :)

Date of experience: January 19, 2023
Florida
1 review
0 helpful votes
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No gimmicks or misleading info
January 19, 2023

Camera body came exactly as described and in working order and with all accessories listed. My only gripe is they put the camera in a sandwich bag then packed a ton of bubble wrap around it in the box with accessories. Fast shipping easy order process

Date of experience: January 19, 2023
New York
1 review
0 helpful votes
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Recent Order
January 19, 2023

Very satisfied with my recent purchase of a Nikon lense. Listed as "Excellent" condition it was like new and above my expectations. Delivery was sooner than expected

Date of experience: January 19, 2023
California
1 review
0 helpful votes
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Fujifilm lens
January 18, 2023

Received lens in great condition and working order.

Date of experience: January 18, 2023
Georgia
1 review
0 helpful votes
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Very Happy
January 17, 2023

The customer service was very apart of the decision to move forward with the purchase.

Date of experience: January 17, 2023
Illinois
1 review
0 helpful votes
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Great Lens! Excellent condition!
January 17, 2023

Shipping was very fast, order was packaged nicely and very secure! Thank you KEH for great service, great product and speedy delivery!

Date of experience: January 17, 2023
Canada
1 review
0 helpful votes
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Quick reliable
January 17, 2023

I had no issues with my order, everything came in the same condition they were shown as on the site. Camera in excellent condition and works perfectly. Lens were clean no dust and very good condition. Overall great experience.

Date of experience: January 17, 2023
California
1 review
0 helpful votes
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Lens
January 16, 2023

As always, product shipped quickly, was well packaged, and works great. Thanks!

Date of experience: January 16, 2023
Virginia
1 review
0 helpful votes
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Sony a9
January 16, 2023

Received the camera super fast and it was in amazing condition. As always, I am very happy with KEH!

Date of experience: January 16, 2023
Japan
1 review
0 helpful votes
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Good and speedy!
January 16, 2023

I am very happy to receive the item quickly with careful packaging.

Date of experience: January 16, 2023
Washington
1 review
0 helpful votes
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I found a lense for my Minolta 35mm camera that had an exceptional rating and great price. It was shipped quickly and was as advertised. I will shop KEH again.

Date of experience: January 15, 2023

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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