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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Florida
1 review
0 helpful votes
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Got wrong camera but easy fix
January 15, 2023

Ordered wring items but they have amazing customer service and was quick to fix issues

Date of experience: January 15, 2023
Florida
1 review
0 helpful votes
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Love it!
January 15, 2023

Love my purchase.
I'm a huge fan of sustainability and being able to repurpose older items.
Everything I ordered looks almost brand new and works fantastic.
Thank you KEH

Date of experience: January 15, 2023
Oregon
1 review
0 helpful votes
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Took a long time
January 13, 2023

I received an email asking if I had received my order 9 days after I ordered, probably just after I had been searching for emails from KEH to try to track the order. I did not see that email until a week later when my husband asked me if his present had shown up yet. I had to call my work to check because I don't ship expensive things to my house for porch pirates to steal. It arrived yesterday, 6 days after that email. I don't know if it passes inspection yet, as the knowledgeable recipient hasn't got his hands on it yet.

Date of experience: January 13, 2023
Georgia
1 review
0 helpful votes
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Excellent equipment
January 13, 2023

As usual, KEH is the best and they're right here in the ATL. Couldn't ask for more or better service.

Date of experience: January 13, 2023
Illinois
1 review
0 helpful votes
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Nice lenses but wrong description
January 13, 2023

So far all excellent but bought a lens as a macro and was just a zoom.
I will keep it anyways because is in excellent condition

Date of experience: January 13, 2023
California
1 review
0 helpful votes
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I a new fan of KEH
January 13, 2023

This is the first time I have purchased from KEH and I am very pleased, the item I received was better than expected, in fact it looked like new, it came with more that I expected too!

Date of experience: January 13, 2023
Texas
1 review
0 helpful votes
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Fast shipping!
January 13, 2023

Love how fast I was able to receive my lens! It came right in time for an event I had.

Date of experience: January 13, 2023
Ohio
1 review
0 helpful votes
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Every thing you could ask for.
January 13, 2023

No problems. No questions. Exactly how the experience should be.

Date of experience: January 13, 2023
GB
1 review
0 helpful votes
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Overseas Lens shipping
January 12, 2023

The lens I bought was for a Christmas gift being sent to the UK. There was an initial issue with payment confirmation, which the KEH team delt with really well. I was overseas in Germany at the time so there additional timezone issues, but everything went smoothly.
The quality of the lens was as good as described and greatly received. The overseas shipping was more expensive than the lense but it was very efficient and in this case worth the money. I would definitely shop at KEH again.

Date of experience: January 12, 2023
Michigan
1 review
0 helpful votes
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As advertised
January 12, 2023

Lens arrived well protected/packaged. Condition was as advertised Ex+ with caps and bag. Lens glass was perfect and lens works like new.

Date of experience: January 11, 2023
North Carolina
1 review
0 helpful votes
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Great lens great service
January 11, 2023

Been using KEH since around 1990 and it is the only place, I would consider buying used camera equipment from. Never had a problem with any order and the only time I ever had an issue it was resolved quickly. Very knowledgeable staff with an excellent product.

Date of experience: January 11, 2023
Colorado
1 review
0 helpful votes
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The equipment was just as described, in great shape, working as describe. Packaging is top notch and no risk of damage. KEH is top notch and can be trusted for their used equipment.

Date of experience: January 11, 2023
California
2 reviews
0 helpful votes
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I have been buying and selling foto gear from KEH since 2017. They have always been consistent in their delivery and honesty. They follow up on each order and the buyer or the seller is kept updated as to when products are shipped or received by them. Their rating system on used gear is spot on and they stand behind what they sell.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Perfect
January 11, 2023

Been wanting one of these a long time. Love the ease of flipping through options and touch screen to change filters etc. Super happy with my purchase thank you.

Date of experience: January 11, 2023
North Carolina
2 reviews
0 helpful votes
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Fairly quick shipping
January 11, 2023

Ordered on the 1st and it shipped on the 4th. My only negative to report is the time between my order til time it actually shipped.

Date of experience: January 11, 2023
Nevada
1 review
0 helpful votes
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Always a great experience.
January 11, 2023

Package well wrapped. Everything in perfect condition.

Date of experience: January 10, 2023
Colorado
1 review
0 helpful votes
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Canon R Purchase
January 10, 2023

I ordered the Canon R on a Saturday night and had it the following Saturday. No problems with the delivery.

Date of experience: January 10, 2023
Colorado
1 review
0 helpful votes
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Lens Received
January 10, 2023

Lens works great. Like it. Already tried and it's exactly what I wanted and I can't wait to use it more.

Date of experience: January 10, 2023
California
1 review
0 helpful votes
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Excellent quality!
January 10, 2023

I'm surprised and so excited! The lens came as described and works great. Such a great deal that I almost thought it was a scam but Lens was received and is just as described. I highly recommend! The package had tracking too!

Date of experience: January 10, 2023
Texas
1 review
0 helpful votes
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Great Service!
January 10, 2023

Ordered a "new to me" Nikon D7500 (Excellent+) and received the camera in a timely manner. Greta service.

Date of experience: January 10, 2023

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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