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KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Florida
1 review
0 helpful votes
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Awesome
May 19, 2023

Always great and awesome…I tried some other company, and after two failed attempts, I would up coming back to you guys…. You guys got it right the first time out, and I had my equipment two days after ordering.
Just awesome…

Date of experience: May 19, 2023
Arkansas
1 review
0 helpful votes
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Canon 5D IV
May 19, 2023

KEH gave good, prompt service as I have come to expect from them over the years The camera condition was as rated and in the small amount of testing, I've done everything appears to be working well.

Date of experience: May 18, 2023
Illinois
1 review
0 helpful votes
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Great cam
May 18, 2023

Was planning on returning this as I only needed it for one shoot but decided to keep it. All it needed was some rubbing alcohol on the leather

Date of experience: May 18, 2023
Kentucky
1 review
0 helpful votes
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=)
May 18, 2023

I was very pleased with the delivery and the attention to detail.

Date of experience: May 18, 2023
Pennsylvania
1 review
0 helpful votes
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Great customer service
May 18, 2023

I arrived a little early to pickup my order, and the team were quick to find where it was in processing and bring it to the front for me. As in the past, the camera I purchased was in fantastic condition, better than graded! I'm a happy repeat customer.

Date of experience: May 18, 2023
Switzerland
1 review
0 helpful votes
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Perfectly packed item!
May 18, 2023

The lens is like new, however the focus ring goes a bit hard, but I have to test with the F3AF how it works. But as Chelsea Northrup says you test the products, therefore I think the lens will work well.
Another thing: I am interested in the FG and the FA and you have an excellent one of each of them. However Photos of each camera like on Ebay would be great - is the hassle for that too much? Anyway these will be my next buys.

Date of experience: May 18, 2023
Florida
1 review
0 helpful votes
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Fast delivery!
May 18, 2023

My order came a day earlier than scheduled. Gave me extra time to get familiar with the equipment. Condition in the item description matched what I received, I'm very happy with the order. Thanks!

Date of experience: May 18, 2023
Massachusetts
1 review
0 helpful votes
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Fully satisfied.
May 18, 2023

Lens performance is as expected. Delivery was as expected, so no problems.

Fully satisfied with my experience with KEH, now and in the past.

Date of experience: May 18, 2023
New York
1 review
0 helpful votes
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Excellent
May 18, 2023

Item was just as described.
A very reliable camera supplier!

Date of experience: May 18, 2023
Mississippi
1 review
0 helpful votes
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It Works!
May 18, 2023

It works just like the one I had back in the 1980's.

Date of experience: May 18, 2023
New York
1 review
0 helpful votes
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Thanks for quick delivery
May 18, 2023

Even though it was very expensive, you guys did a good job delivering it in a timely manner, that way I could get it replaced quickly before I get charged.

Date of experience: May 18, 2023
Canada
1 review
0 helpful votes
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Solid Rating system.
May 17, 2023

Was concerned on how the condition of gear I bought was. However I found the rating system accurate.

Date of experience: May 17, 2023
Massachusetts
1 review
0 helpful votes
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Experience with KEH
May 17, 2023

Everything went well. Ordering process was efficient and effective. I received a call to double check on my order which was very helpful to move the camera order from Japanese model to US model and everything went smoothly. Thank you.

Date of experience: May 17, 2023
Florida
1 review
0 helpful votes
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Kodak Retinette
May 17, 2023

The ordering experience was good. The camera was as described. No complaints.

Date of experience: May 17, 2023
Canada
1 review
0 helpful votes
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My order was packaged very well and shipped right away. The condition of the item was as described. Overall, a very good experience.

Date of experience: May 17, 2023
Washington
1 review
0 helpful votes
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The len mount is not clean
May 17, 2023

This was my second purchase from KEH. First time was fabulous, I got a great len that I am still using with so many freebies. This time was so disappointed. I received just len and the len mount is not clean. I ordered Nikkor 105mm in excellent grade. I was glad to check on it before putting on my camera. There were dust stuck on the len mount. I contacted the customer service, and returned it right away. The customer service did well. Although, their phone number did not work. So I had to contacted through chat box. I am very disappointed, but I still decided to replace with the Like New Grade with KEH. Hope it went well. This will be the last chance for KEH with me.

I wish KEH kept quality consistency. Their competitor has improved a lot in term of website appearance. But I chose them because of a great experience in the past.

Date of experience: May 17, 2023
District of Columbia
1 review
0 helpful votes
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Rare item, excellent condition!
May 17, 2023

I needed a fairly rare, out-of-production Nikon extension tube and could fine it nowhere from any source that I'd trust. I found that KEH had several available, and in new or almost-new condition. What I received from them arrived quickly and is in perfect condition, and is working great for me.
This was my first experience with KEH, and it was very impressive.

Date of experience: May 17, 2023
Ohio
1 review
0 helpful votes
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Perfect
May 17, 2023

Bought a 5d mark ii. No issues with it at all. Came in a separate soft shell sleeve. I couldn't remember if I purchased a charger with it and I thought it didn't come with one but then seen there was a small punch in the front with it in there.

Date of experience: May 17, 2023
California
2 reviews
0 helpful votes
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Always top rate
May 16, 2023

I have enjoyed purchasing cameras, flashes and tripod heads from KEH for many years as well as
Selling my equipment to them. I'll continue to be a customer for a long time.

Date of experience: May 16, 2023
Washington
1 review
0 helpful votes
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Canon Power Winder FN
May 16, 2023

I have bought and sold with KEH for many years and it is always a perfect experience. The rating system lets you know what you're buying and the entire process is a very well-oiled machine. For me, KEH is about trust and consistency and I value that.

Date of experience: May 16, 2023

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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