Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Dwayne X.
Unfollow Dwayne X.
Share Review
Report Review

I've been looking for a lens that was satisfy my needs which was the 70 to 200 2.8 Sony lens checked out keh looked at a few reviews and decided to take it and trust it and like a lot of YouTubers would say they are reliable, fast and easy. Receive my lens used but works like a charm. No problem.

Date of experience: May 23, 2023
New York
1 review
0 helpful votes
Follow Betsey D.
Unfollow Betsey D.
Share Review
Report Review

The camera is in my estimation, mint and the delivery was so quick and seamless. Years ago a friend told me about KEH. I didn't need you until now, and you have made me very happy. My old D90 lasted 13 years, thanks for the opportunity for me to continue my love affair with the model.

Date of experience: May 23, 2023
Georgia
1 review
0 helpful votes
Follow Dennis R.
Unfollow Dennis R.
Share Review
Report Review

Great experience with KEH.
May 23, 2023

I ordered a nearly new Nikon D7500 (it looks brand new) for a couple of hundred bucks less than new price. I received it in a few days with no problems.

Date of experience: May 23, 2023
Ohio
1 review
0 helpful votes
Follow Randall T.
Unfollow Randall T.
Share Review
Report Review

Used Fuji 10-24
May 23, 2023

Great price and quality of lens matched description/rating.

Date of experience: May 23, 2023
California
1 review
0 helpful votes
Follow MARTIN D.
Unfollow MARTIN D.
Share Review
Report Review

Simple and easy
May 23, 2023

Simple and easy, everything was as described and in great condition

Date of experience: May 23, 2023
California
1 review
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Share Review
Report Review

Excellent vendor!
May 23, 2023

Bought a sony 12-24mm f4 lens from KEH. The lens is in great condition used but looks new works fine. The price was right for me so I gave KEH a try and I think I'll try them again in the future. I think they have a 180 day guaranty? Great experience so far.

Date of experience: May 23, 2023
Kansas
1 review
0 helpful votes
Follow Kim R.
Unfollow Kim R.
Share Review
Report Review

Great experience.
May 22, 2023

Camera was in excellent condition as advertised. I could not be happier with it.

Date of experience: May 22, 2023
Texas
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Happy camper here
May 22, 2023

Delivery was prompt. Lens shade has a cosmetic ding I didn't expect... meh. Lens is fine otherwise.

Date of experience: May 22, 2023
Michigan
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Share Review
Report Review

Nice lens
May 22, 2023

My experience was very good as always my new lenses is just what I was looking for. The lens exceeded my expectation

Date of experience: May 22, 2023
Georgia
1 review
0 helpful votes
Follow DeDe Y.
Unfollow DeDe Y.
Share Review
Report Review

Nikon 70-200 f2.8
May 22, 2023

It is always a pleasure to do business with KEH. I get just what I want without having to pay retail new equipment prices.

Date of experience: May 22, 2023
Maryland
1 review
0 helpful votes
Follow Alex L.
Unfollow Alex L.
Share Review
Report Review

I always trust KEH
May 22, 2023

Keh has consistently exceeded my expectations when dealing with camera gear. I keep coming back for more!

Date of experience: May 22, 2023
Virginia
1 review
0 helpful votes
Follow Mary J.
Unfollow Mary J.
Share Review
Report Review

Not a rater
May 22, 2023

I usually don't rate products or retailers, but the speed and accuracy of my KEH order were better than expected.

Date of experience: May 22, 2023
Missouri
1 review
0 helpful votes
Follow M V.
Unfollow M V.
Share Review
Report Review

D500 Battery Grip
May 22, 2023

This seems to be a very good product for a great price. Delivery was faster than promised. Good job!

Date of experience: May 22, 2023
California
1 review
0 helpful votes
Follow Antanas I.
Unfollow Antanas I.
Share Review
Report Review

KEH Rules!
May 22, 2023

All "used" items were in great condition. Exceeded expectations.

Date of experience: May 22, 2023
Indiana
1 review
0 helpful votes
Follow Scott X.
Unfollow Scott X.
Share Review
Report Review

Canon 100-400
May 22, 2023

Amazing product at a great price. Lens was shipped and delivered very quickly. Outstanding job!

Date of experience: May 22, 2023
Colorado
1 review
0 helpful votes
Follow Adriel T.
Unfollow Adriel T.
Share Review
Report Review

Like clockwork
May 22, 2023

The amount of decision-making support within the KEH shopping system makes it a true one-stop shopping destination. This is a brilliant approach to the previously-owned photographic equipment market, and it brings confidence and reliability to a process that might otherwise be fraught with uncertainties. I love KEH!

Date of experience: May 21, 2023
Puerto Rico
1 review
0 helpful votes
Follow ARAMIS U.
Unfollow ARAMIS U.
Share Review
Report Review

Excellent
May 21, 2023

Wonderful experience and receive the exact product

Date of experience: May 21, 2023
California
1 review
0 helpful votes
Follow Terry M.
Unfollow Terry M.
Share Review
Report Review

KEH like the prices
May 20, 2023

I ordered a camera Bargain. The order was processed and shipped quickly. I didn't know what to expect with a Bargain purchase. Everything seems to be working, except the LED screen inside the viewfinder is not functioning correctly.

Date of experience: May 20, 2023
New Jersey
1 review
0 helpful votes
Follow Barry Z.
Unfollow Barry Z.
Share Review
Report Review

First KEH purchase
May 20, 2023

I had been told by several friends that KEH rates their used products at least one level lower than most other used equipment dealers. Based on those recommendations, when I was faced with my Nikor DX 55-300mm lens' failure I opted to look to KEH for a possible replacement I found several with 3 or 4 rated Excellent or Excellent+ all priced at less than a repair would cost assuming I could find someone willing and able to do the repair. When I opened the package my first impression was that it looked like a new lens. On testing it I felt that it performed exactly as I remembered when my original was new. I am now a believer that KEH products can ABSOLUTELY be expected to be better than their ratings.

Date of experience: May 20, 2023
Texas
1 review
0 helpful votes
Follow Zoe Y.
Unfollow Zoe Y.
Share Review
Report Review

Vintage Polaroid
May 20, 2023

My camera got delivered earlier than expected! In PERFECT condition and this weekend I will be using it with the 600 film.

Date of experience: May 20, 2023

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos