Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Allen H.
0 reviews
0 helpful votes
Follow Allen H.
Unfollow Allen H.
Share Review
Report Review

...
October 10, 2015

Date of experience: October 10, 2015
Bill F.
0 reviews
0 helpful votes
Follow Bill F.
Unfollow Bill F.
Share Review
Report Review

...
October 10, 2015

Date of experience: October 10, 2015
KR P.
0 reviews
0 helpful votes
Follow KR P.
Unfollow KR P.
Share Review
Report Review

I purchased a used lens (the 10-100 mm) for my Nikon V1 and it arrived quickly, well packaged, and in as-described condition, which was basically brand new.

Date of experience: October 10, 2015
Ponce A.
0 reviews
0 helpful votes
Follow Ponce A.
Unfollow Ponce A.
Share Review
Report Review

I was always very happy after receiving my order from KEH. The items were in better shape than I thought they would be. Their ratings are great for buyers b/c they are usually under rated. Thanks!

Date of experience: October 10, 2015
Jason L.
0 reviews
0 helpful votes
Follow Jason L.
Unfollow Jason L.
Share Review
Report Review

Great company!
October 10, 2015

Great company! Extremely accurate on rating products. Fast shipping and excellent customer service. I highly recommend KEH and have suggested the company to many people! Keep up the good work!

Date of experience: October 10, 2015
IC Z.
0 reviews
0 helpful votes
Follow IC Z.
Unfollow IC Z.
Share Review
Report Review

I've purchased accessories for SLR and now D-SLR cameras as well as several p&s pocket size cameras plus have sold some cameras and pieces and always, the transactions have been positive

Date of experience: October 10, 2015
David L.
0 reviews
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

I have dealt with KEH for years
October 10, 2015

I have dealt with KEH for years. I have always been more than satisfied with the items I purchased.

Date of experience: October 10, 2015
DAphoto E.
0 reviews
0 helpful votes
Follow DAphoto E.
Unfollow DAphoto E.
Share Review
Report Review

I have used KEH for trades
October 10, 2015

I have used KEH for trades. Their pre-trade estimates have reflected the actual price I ulimatelly pain. This requires the customer to honed about the condition of the trade gear.

Date of experience: October 10, 2015
Reggie H.
0 reviews
0 helpful votes
Follow Reggie H.
Unfollow Reggie H.
Share Review
Report Review

I've been a customer since 1986 when there was a showroom on 14th street in midtown Atlanta. I've been pleased with EVERY PURCHASE I'VE MADE!. I'll continue to be a customer for as long as KEH is in business. I've consistantly found that the merchandise is priced fairly, the quality/condition rating EXCEED their grade. Purchasing from the this merchant has always pleasurable experience.

Date of experience: October 10, 2015
Neil W.
0 reviews
0 helpful votes
Follow Neil W.
Unfollow Neil W.
Share Review
Report Review

...
October 10, 2015

Date of experience: October 10, 2015
Gregg S.
0 reviews
0 helpful votes
Follow Gregg S.
Unfollow Gregg S.
Share Review
Report Review

I have sold lenses to and purchases a lens from KEH. Each transaction was done quickly and to my satisfaction. I would definitely recommend KEH.

Date of experience: October 10, 2015
Tran T.
0 reviews
0 helpful votes
Follow Tran T.
Unfollow Tran T.
Share Review
Report Review

This place is the best place to buy camera & gear
October 10, 2015

This place is the best place to buy camera & gear. I was skeptical at first. But when I hear a friend of mine told me about this place, I give it a try. I bought my 5D Mark III here for such an amazing price and it was delivered quick and in GREAT condition. I'm so happy. I even sell an accessories and got a surprising quote for it in which I went for it. I love this place.

Date of experience: October 10, 2015
jim R.
0 reviews
0 helpful votes
Follow jim R.
Unfollow jim R.
Share Review
Report Review

...
October 10, 2015

Date of experience: October 10, 2015
B S.
0 reviews
0 helpful votes
Follow B S.
Unfollow B S.
Share Review
Report Review

I have patronized KEH a half dozen times or so in the past year. Every item was accurately described, The camera bodies I purchased were of a higher quality than anticipated. Shipping is fast and reliable.
The folks at KEH are happy to please customers.
Looking forward to future purchases with KEH>

Date of experience: October 10, 2015
Luis M.
0 reviews
0 helpful votes
Follow Luis M.
Unfollow Luis M.
Share Review
Report Review

...
October 10, 2015

Date of experience: October 10, 2015
Scott T.
0 reviews
0 helpful votes
Follow Scott T.
Unfollow Scott T.
Share Review
Report Review

I bought a Nikkor 12-24mm f/4
October 10, 2015

I bought a Nikkor 12-24mm f/4. Shipped quickly and in very protective packaging. The lens condition was as described on the website, and I saved several hundred dollars off the new lens price. I've used the lens quite a bit with excellent results and performance.

I had forgotten to active the visa gift card I used for the purchase, so the system initially rejected the card. KEH support helped me quickly resolve that issue and close the checkout process. I'm very happy with my purchase and had a good experience with KEH. Looking forward to shopping there again.

Date of experience: October 10, 2015
dstone K.
0 reviews
0 helpful votes
Follow dstone K.
Unfollow dstone K.
Share Review
Report Review

KEH's grading system is spot-on
October 10, 2015

KEH's grading system is spot-on. The items I purchased were in better condition than I expected. Pricing and delivery were also above par. I would not hesitate to order from them anytime.

Date of experience: October 10, 2015
Charlie R.
0 reviews
0 helpful votes
Follow Charlie R.
Unfollow Charlie R.
Share Review
Report Review

Overall great experience
October 10, 2015

Overall great experience. With the Number of colleges in the metropolitan Atlanta area. KEH should have a student/teachers discount. One problem that I have encountered is when I recommended a student to KEH who bought a camera, a Nikon 750 and within a day they put that Nikon 750 on sale. KEH would not compensate her for the difference. I do believe that KEH should honor the discounted price especially when a student buys equipment 24 hours earlier

Date of experience: October 10, 2015
Linda D.
0 reviews
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

I've been shopping with KEH since the retail store was open in downtown Atlanta. Your retail store caused me to buy things I wouldn't have otherwise because I could "scratch and sniff" and had a low tolerance when it came to camera "stuff".

Date of experience: October 10, 2015
Kampo J.
0 reviews
0 helpful votes
Follow Kampo J.
Unfollow Kampo J.
Share Review
Report Review

...
October 10, 2015

Date of experience: October 10, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos