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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Pete C.
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I live in the Atlanta Metro Area and have been doing business with KEH for longer than I can remember. NOt only have I purchased cameras from them, I have had them repair and restore cameras damaged by extreme heat and other nasty events. If anything, their rating system is extremely conservative, I have purchased bargain lenses only to discover that they were optically perfect, mechanically smooth, but the paint was a bit blemished. They ship FedEx, which here in Atlanta is OK, but I've found that FedEx is an unreliable carrier for shipments to other locations. FedEx will not deliver to our condo in Alexandria Virginia, even when instructed to do so. Other than FedEx, I would rate KEH as close to being perfect customer friendly company as humanly possible.

Date of experience: October 10, 2015
Brian E.
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October 11, 2015

Date of experience: October 10, 2015
Gompers P.
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Had an issue with one lens that I purchased contact the customer service have the item shipped back that day and replaced no hassles no headaches just good customer service

Date of experience: October 10, 2015
Mary S.
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Excellent customer service & love that you have so much film equipment. Now if you only had free shipping to Toronto, Ontario I would buy more stuff. Love you KEH.

Date of experience: October 10, 2015
Debbie P.
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October 11, 2015

Date of experience: October 10, 2015
David U.
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My best friend from high school, Ed Lutz (also a customer) recommended you highly, as do I to others. I have started shooting film again after 20 years away; my last camera was an F4S and my F5 is truly superb. I need a good deal on an SB-28 and some lenses and you folks will be the first place I go shopping on, likely the only one. Recent experience with a non-functioning MC-20 remote shutter release you guys just sent me another one gratis without requiring me to return the first one.

What else can I say? You have a customer for life.

Date of experience: October 10, 2015
Carlos O.
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October 11, 2015

Date of experience: October 10, 2015
Michael D.
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Too bad you do not have six stars!
October 11, 2015

Too bad you do not have six stars!

Date of experience: October 10, 2015
Paul P.
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No complain
October 11, 2015

No complain

Date of experience: October 10, 2015
johnmh A.
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I have bought cameras and lenses at KEH both for my own personal use and for use in teaching photography courses. In my experience KEH has excellent prices and rates conservatively - with items being in better condition that others might rate their used equipment. Living outside NYC, I've bought more than enough used equipment from the big stores there and found some of them to be quite optimistic in their ratings.

I've never had any issues with any of the equipment i've gotten from KEH - over a dozen cameras (digital and film) and even more lenses. I've recommended KEH to innumerable other photographers (many of whom were already familiar with the company and of the same opinion).

Date of experience: October 10, 2015
Mr P.
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Some of your salespeople seems to be rude when trying to get information and ordering products

Date of experience: October 10, 2015
Christopher P.
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October 11, 2015

Date of experience: October 10, 2015
danpcrawforagmailcom G.
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October 11, 2015

Date of experience: October 10, 2015
RG O.
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Buying from KEH: Products are always in better condition than described. Prices are great allowing one to buy higher end used gear as opposed to lower end new gear.

Selling to KEH: Good prices paid for used gear and quick evaluations and payment. I personally received more form KEH than trying to sell online.

KEH rocks when it comes to used gear. I recommend them online and in person all the time.

Date of experience: October 10, 2015
Donny M.
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Keh is top notch
October 11, 2015

Keh is top notch. I always go to them when selling or buying, Their customer service is above industry standards.

Date of experience: October 10, 2015
MK B.
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KEH has excellent pricing and customer service offering a warranty on select used gear. I would not buy used gear from individuals as they lack the professional grading and warranty on their offerings like KEH. I know that when I buy a product from KEH, I will be pleased and certain of getting genuine value. Thank you so much!

Date of experience: October 10, 2015
Orlando T.
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October 11, 2015

Date of experience: October 10, 2015
John c.
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They are the best photographic company that have ever dealt with,over the past 20 years, and now I always. Go to KEH. Before anyone else. They have NEVER disappointed me, in any way.My family also consider them as number one,, in their book too!.

Date of experience: October 10, 2015
David E.
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The Nikon 80-200 AFD lens I ordered arrived with a broken A-M switch. I returned it & received an excellent condition replacement. It only took one phone call. Mistakes happen & I am overall happy with KEH.

Date of experience: October 10, 2015
NEPhotoguy M.
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I've purchased items that turned out to be defective and I receive exceptional service to rectify the problem.

I wouldn't hesitate to purchase anything from KEH. I know that they stand behind all their products.

Date of experience: October 10, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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