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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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California
1 review
0 helpful votes
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Thank you
June 27, 2023

Great experience with the service from keh and how they handled everything

Date of experience: June 27, 2023
New York
1 review
0 helpful votes
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Item arrived before expected, well packed and in excellent condition. I have purchased several items from KEH and I have never been disappointed.

Date of experience: June 27, 2023
New York
1 review
0 helpful votes
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Love the lens - in beautiful condition with box and paperwork.

Date of experience: June 27, 2023
Ohio
1 review
0 helpful votes
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Got it
June 27, 2023

They had what I needed at a good price and shipped quickly.

Date of experience: June 27, 2023
New Jersey
1 review
0 helpful votes
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Very pleased
June 27, 2023

I'm very pleased with my whole experience with KEH. Order was shipped quickly, the lens was well packed and the condition was better than I expected. All of the accessories were OEM and included an extra lens case that I was not expecting.

Date of experience: June 27, 2023
Washington
1 review
0 helpful votes
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Bad experience
June 27, 2023

I wasted three days waiting on the delivery, I received the wrong product. It was invoiced correctly and the bag was right but the product was wrong and now I question all their claims and reality

Date of experience: June 26, 2023
Washington
1 review
0 helpful votes
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The teleconverter arrived in excellent condition. I couldn't see any signs of wear or use and it worked perfectly. Thanks KEH!

I always have great purchasing experiences with KEH. Any questions I have are handled by very knowledgeable employees and I love that KEH is very conservative in describing any wear or problems with a particular piece of equipment so I know I can buy with confidence.

Date of experience: June 26, 2023
Ohio
1 review
0 helpful votes
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I'm very impressed with KEH. They're reviews and advice on various lens options have been terrifically helpful in finding a lens for my D5500 that will meet my needs.

Date of experience: June 26, 2023
Kentucky
1 review
0 helpful votes
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Quality is great,
June 26, 2023

The grading system is spot on. Got just what I expected.

Date of experience: June 26, 2023
New York
1 review
0 helpful votes
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I bought Canon Speedlite 600EX-RT Flash [GN197] which came completely broken. The customer service refused to accept it, suggesting to resell the part somewhere else. It was not fixable.
I would never buy from the website again.

Date of experience: June 26, 2023
Illinois
1 review
0 helpful votes
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FedEx issues
June 26, 2023

When I received my package, it was crushed, torn open, and in very poor condition. Your wrapping of the enclosed camera was so complete, that the item I order was undamaged. The condition of the box was the result of FedEx, not KEH. However, this is the second time your carrier has been so careless with the item. Again, this is not the fault of KEH, but that of FedEx.

Date of experience: June 26, 2023
North Carolina
1 review
0 helpful votes
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Canon lens
June 26, 2023

I brought multiple lens and they worked great. I ordered a ton of camera gear upgrading things and all of KEH products arrived much quicker than the other companies I bought from. And, I bought majority of the items before I ordered from KEH.

Date of experience: June 26, 2023
Oregon
1 review
0 helpful votes
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Great experience.
June 26, 2023

Ordered. Sent tracking. Arrived. Great condition, packing was amazing! Love the lens.

Date of experience: June 26, 2023
New Hampshire
1 review
0 helpful votes
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Great lens on a budget
June 26, 2023

I bought a used Kenko 1.4x teleconverter from KEH. I did some research beforehand about teleconverter qualities asnd found that this might work better with my various non-Canon lenses for Canon mount. The converter came quickly, it works with three lenses perfectly, incl. Autofocus. Images are clear and sharp. I especially love usingit with a sigma 17-70 zoom which has good close-focus prooperties. Now, these are considerably improved with this converter, just right for botanical photography (including on the widee angle setting). I'm very happy. The lens came qyickly, was well packed and looks like new.

Date of experience: June 25, 2023
California
1 review
0 helpful votes
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Love my lens!
June 25, 2023

I have Canon gear so I was hesitant purchasing the used 50mm Rf lens from KEH so I went for it! I had email updates on the delivery and the lens was delivered on time. The lens works perfect for my editorial work and I have no regrets. Thank you KEH!

Date of experience: June 25, 2023
Pennsylvania
1 review
0 helpful votes
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Superb customer service
June 25, 2023

Enjoyed speaking with your customer service representative. She helped me with a problem with my order before it was shipped. I had inadvertently ordered something that I had in my cart, but decided I did not need at this point in time. Thank you for a great experience correcting my mistake

Date of experience: June 25, 2023
Georgia
1 review
0 helpful votes
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Some cosmetic defects in the rubber but otherwise good condition lens. No noticeable photo quality flaws, great buying experience, packed well with tons of bubble wrap.

Date of experience: June 25, 2023
Massachusetts
1 review
0 helpful votes
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Lens
June 25, 2023

Ordered the 85mm 1.8 for my Nikon and received it in better condition than expected. Great company to purchase from!

Date of experience: June 25, 2023
Florida
3 reviews
0 helpful votes
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Great company
June 25, 2023

I had known of KEH for some time and never ordered anything from them. I was hoping to save money on a used lens, but wanting it to be in good condition. I was pleased to find a number of options in the exact lens I was seeking, and all were lower priced than I had expected. They had my lens shipped immediately and packaged beautifully. It looks as though it is brand new!

Date of experience: June 25, 2023
Virginia
1 review
0 helpful votes
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Great Camera
June 24, 2023

Easy and informative. Good Product, delivered in a timely and safe manner. Good Value

Date of experience: June 24, 2023

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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