Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Allen C.
Unfollow Allen C.
Share Review
Report Review

Work in progress
July 2, 2023

I had to exchange the camera I purchased. Awaiting the new camera.

Date of experience: July 2, 2023
Colorado
1 review
0 helpful votes
Follow Dennis T.
Unfollow Dennis T.
Share Review
Report Review

Great service
July 1, 2023

Ordering a used lens was easy. Lens arrived well packaged and in the condition advertised.

Date of experience: July 1, 2023
Virginia
1 review
0 helpful votes
Follow Norm X.
Unfollow Norm X.
Share Review
Report Review

Great lense! Great price!
July 1, 2023

After experiencing a bad situation with a Tamron lens, I decided to only use Canon lenses with my Canon 6D- Mark II body. Instead of paying double for a new lens, I decided to try a used lens. Man! Am I happy I did! My 'new 'EX+' lens is as good as new. What a great buy!

Date of experience: July 1, 2023
Pennsylvania
1 review
0 helpful votes
Follow Jonathan H.
Unfollow Jonathan H.
Share Review
Report Review

See above. The front lens cap was, as described on the KEH website, in excellent condition. Since the item was not very expensive, I opted for standard shipping, which KEH estimated at 5-6 days. It arrived in two.

Date of experience: July 1, 2023
Texas
1 review
0 helpful votes
Follow Travis Y.
Unfollow Travis Y.
Share Review
Report Review

Good item fast shipping
July 1, 2023

Good item fast shipping. I got a good condition item base on rating and I am very happy with it. I will be back to purchase future items.

Date of experience: July 1, 2023
South Carolina
1 review
0 helpful votes
Follow Bob O.
Unfollow Bob O.
Share Review
Report Review

Awesome
July 1, 2023

Very easy to use the site and easy to make order. Excellent equipment as described

Date of experience: July 1, 2023
New York
1 review
0 helpful votes
Follow John Q.
Unfollow John Q.
Share Review
Report Review

Great Product
June 30, 2023

This product came in great shape, and it is awesome.

Date of experience: June 30, 2023
New York
1 review
0 helpful votes
Follow Rhoel R.
Unfollow Rhoel R.
Share Review
Report Review

Sony 135mm F1.8
June 30, 2023

Arrived in great condition and packed security. Rating was accurate. Love this lens!

Date of experience: June 30, 2023
Georgia
1 review
0 helpful votes
Follow Robert Z.
Unfollow Robert Z.
Share Review
Report Review

I purchased a D90 camera body. The price was reasonable and the purchase process and shipment was on time. The Camera works great.

Date of experience: June 29, 2023
Illinois
1 review
0 helpful votes
Follow Kurt T.
Unfollow Kurt T.
Share Review
Report Review

Quick delivery and excellent lens
June 29, 2023

I purchased a used Minolta 200mm f.3.5 rated E+. The website was easy to use for the purchase, delivery was timely. E+ was accurate, the lens looks brand new even though it was probably manufactured in in the 1070's (or earlier). Put it on my Fujifilm S-X10 and the images it produces are great!

Date of experience: June 29, 2023
Georgia
1 review
0 helpful votes
Follow Robert Z.
Unfollow Robert Z.
Share Review
Report Review

Satisfied
June 28, 2023

I was well satisfied with the merchandise from KEH. The price was reasonable and delivery was fast.

Date of experience: June 28, 2023
Oregon
1 review
0 helpful votes
Follow thomas O.
Unfollow thomas O.
Share Review
Report Review

Olympus tg2 and olympus tg3
June 28, 2023

I (apparently) accidentially ordered both cameras. I received Olympus TG2 and an Olympus TG3. I'm trying to decide whether to return the olympus tg2 which I didn't realize I ordered and don't need.

Date of experience: June 28, 2023
Pennsylvania
1 review
0 helpful votes
Follow Charlie Y.
Unfollow Charlie Y.
Share Review
Report Review

You can't go wrong. Their grading system is pretty conservative, almost underrated. Everything I've ever received from KEH is better than described and always in perfect working order, and you get a 180 day warranty!

The last 2 lenses I bought were listed in excellent condition, they were more in like new condition. I could not find any scratches or blemishes and in perfect shape! Even the most discerned critics would be hard pressed to find to complain about.

Date of experience: June 28, 2023
California
1 review
0 helpful votes
Follow Gilberto F.
Unfollow Gilberto F.
Share Review
Report Review

Great experience
June 28, 2023

Everything turned out great, love my new camera thank you!

Date of experience: June 28, 2023
North Carolina
1 review
0 helpful votes
Follow Phillip Z.
Unfollow Phillip Z.
Share Review
Report Review

Incredibly easy and transparent
June 28, 2023

Knowing nothing about cameras, this site made it very easy to understand specs and things that were included. Buying was simple and no-hassle. The product came exactly what I wanted.

Date of experience: June 28, 2023
Connecticut
1 review
0 helpful votes
Follow Seth V.
Unfollow Seth V.
Share Review
Report Review

GREAT COMPANY TO BUY FROM
June 28, 2023

When buying with KEH you'll receive emails throughout the entire process. If you ever need any assistance with the product, they respond immediately and resolve the issue.
5 stars all the way around.

Date of experience: June 27, 2023
California
1 review
0 helpful votes
Follow Jim P.
Unfollow Jim P.
Share Review
Report Review

Above Excellent
June 28, 2023

This is my first camera through KEH. It was rated as Excellent+. I would have rated it as nearly Like New. I am very pleased. Everything looks like it works with no problems. It even came in a form fitted KEH soft case and packed expertly. This is a dream camera for me that KEH has made affordable. I am a very satisfied customer and will be back when my needs expand.

Date of experience: June 27, 2023
Indiana
1 review
0 helpful votes
Follow Steve C.
Unfollow Steve C.
Share Review
Report Review

Good Job
June 27, 2023

Fast delivery and correct details. Good service.
Fast delivery and correct details. Good service.
Fast delivery and correct details. Good service.

Date of experience: June 27, 2023
Georgia
1 review
0 helpful votes
Follow Jeff C.
Unfollow Jeff C.
Share Review
Report Review

Great service
June 27, 2023

First time buyer with KEH and I will purchase with them again. My lens was packed well and came with a case and caps. Extremely happy with my purchase.

Date of experience: June 27, 2023
New York
1 review
0 helpful votes
Follow Connor U.
Unfollow Connor U.
Share Review
Report Review

Quick and easy
June 27, 2023

Camera shipped very fast and was in impressive condition. No complaints whatsoever.

Date of experience: June 27, 2023

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos