Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,162 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

YuChi C.
0 reviews
0 helpful votes
Follow YuChi C.
Unfollow YuChi C.
Share Review
Report Review

The best deal in one year
December 10, 2015

The best deal in one year

Date of experience: December 10, 2015
J H.
0 reviews
0 helpful votes
Follow J H.
Unfollow J H.
Share Review
Report Review

So far so good
December 10, 2015

So far so good. Thanks!

Date of experience: December 10, 2015
Aaron L.
0 reviews
0 helpful votes
Follow Aaron L.
Unfollow Aaron L.
Share Review
Report Review

The item wasn't quite as expected and has some functional issues. A return has been initiated and everyone has been great to work with.

Date of experience: December 10, 2015
Daniel C.
0 reviews
0 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Share Review
Report Review

As usual, I found what I wanted at a reasonable price.

Date of experience: December 10, 2015
Frank G.
0 reviews
0 helpful votes
Follow Frank G.
Unfollow Frank G.
Share Review
Report Review

Terrific experience...
December 10, 2015

Terrific experience... my only complaint is that your "special offers" don't last long enough...

Date of experience: December 10, 2015
Richard J.
0 reviews
0 helpful votes
Follow Richard J.
Unfollow Richard J.
Share Review
Report Review

Great service!
December 10, 2015

Great service! Quality is always better than expected.

Date of experience: December 10, 2015
Ali S.
0 reviews
0 helpful votes
Follow Ali S.
Unfollow Ali S.
Share Review
Report Review

There are some bugs in the check-out software but good in.
Delivery an shipment was very slow.

Date of experience: December 10, 2015
Frank T.
0 reviews
0 helpful votes
Follow Frank T.
Unfollow Frank T.
Share Review
Report Review

The rating system is dependable and items are shipped quickly.

Date of experience: December 9, 2015
Kenneth W.
0 reviews
0 helpful votes
Follow Kenneth W.
Unfollow Kenneth W.
Share Review
Report Review

Paypal didnt work, disappointing
December 10, 2015

Paypal didnt work, disappointing

Date of experience: December 9, 2015
Paul R.
0 reviews
0 helpful votes
Follow Paul R.
Unfollow Paul R.
Share Review
Report Review

Hard to find out shipping info when initially ordering. However, shipping choices were offered again later in the process that let me know my order would be received before I needed it.

Date of experience: December 9, 2015
Stephen C.
0 reviews
0 helpful votes
Follow Stephen C.
Unfollow Stephen C.
Share Review
Report Review

Outstanding
December 9, 2015

Outstanding

Date of experience: December 9, 2015
Charles T.
0 reviews
0 helpful votes
Follow Charles T.
Unfollow Charles T.
Share Review
Report Review

I have done business with KEH for a number of years. They are always polite, have good products (if not, they tell you up front) and great service. I highly recommend them.

Date of experience: December 9, 2015
Edwin D.
0 reviews
0 helpful votes
Follow Edwin D.
Unfollow Edwin D.
Share Review
Report Review

So far so good
December 9, 2015

So far so good. An owners manual (even for used equipment) would be nice.

Date of experience: December 9, 2015
Patrick N.
0 reviews
0 helpful votes
Follow Patrick N.
Unfollow Patrick N.
Share Review
Report Review

Shopping on KEH is very easy
December 9, 2015

Shopping on KEH is very easy. Product I purchased has been accurately described.

Date of experience: December 9, 2015
Daniel B.
0 reviews
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

Love you
December 9, 2015

Love you

Date of experience: December 9, 2015
Jon B.
0 reviews
0 helpful votes
Follow Jon B.
Unfollow Jon B.
Share Review
Report Review

Your specials are great!
December 9, 2015

Your specials are great! Keep it coming!

I wish I would have taken advantage of the 30% off of lenses you had. That was outstanding! Next time...

Date of experience: December 9, 2015
Christopher M.
0 reviews
0 helpful votes
Follow Christopher M.
Unfollow Christopher M.
Share Review
Report Review

Love the easy, clear interface and low prices!
December 9, 2015

Love the easy, clear interface and low prices!

Date of experience: December 9, 2015
Frank F.
0 reviews
0 helpful votes
Follow Frank F.
Unfollow Frank F.
Share Review
Report Review

I thought it was 4 battery pack x 2
December 9, 2015

I thought it was 4 battery pack x 2

Date of experience: December 9, 2015
Andris R.
0 reviews
0 helpful votes
Follow Andris R.
Unfollow Andris R.
Share Review
Report Review

Shipping took much longer than usual, but I guess that's to be expected around Black Friday and Cyber Monday. Otherwise, everything was as I expect from KEH, and why I have purchased perhaps 50 cameras here over the last two decades: Price. Service and Support. Selection. I'll be back.

Date of experience: December 9, 2015
Zach R.
0 reviews
0 helpful votes
Follow Zach R.
Unfollow Zach R.
Share Review
Report Review

Good prices in conjunction with the holiday sales
December 9, 2015

Good prices in conjunction with the holiday sales. Shipping did take a longer time than expected, but all equipment was received as advertised. Thank you.

Date of experience: December 8, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos