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KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Justin W.
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I ordered from you in the past with positive results and trust you to deliver as expected more than any other online retailer when it comes to used items.

Date of experience: December 10, 2015
Jaki K.
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The lens I received was Bargain grade
December 10, 2015

The lens I received was Bargain grade.
It is cosmetically ok but the lens does not get infinity that means I can not use it to shoot.

Date of experience: December 10, 2015
Michael P.
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Thank you again for carrying film equipment
December 10, 2015

Thank you again for carrying film equipment

Date of experience: December 10, 2015
Hannah Q.
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Keh is always fabulous!
December 10, 2015

Keh is always fabulous!

Date of experience: December 10, 2015
harvey s.
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Great price
December 10, 2015

Great price. Fast delivery.

Date of experience: December 10, 2015
Faleel A.
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Awesome service!
December 10, 2015

Awesome service!

Date of experience: December 10, 2015
Victoria G.
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Awesome service and products!
December 10, 2015

Awesome service and products!

Date of experience: December 10, 2015
Randy Z.
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Have used in the past and will in the future
December 10, 2015

Have used in the past and will in the future

Date of experience: December 10, 2015
mary m.
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Love the 20% off
December 10, 2015

Love the 20% off. Easy site to navigate. The offer came with free shipping. Seemed to ship a day later then i thought so it was scheduled to arrive on a saturday and since I had it coming to my office address (which is closed on saturday) I had to wait until monday to get it. I was purchasing it for a shoot that tuesday. So receiving it on friday would've been helpful...

Date of experience: December 10, 2015
Michael P.
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Great experience
December 10, 2015

Great experience. Totally trustworthy.

Date of experience: December 10, 2015
Michael A.
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It's easy to find things on the website, pricing is clear, issues with the merchandise (non-working meter, etc.) are stated, ordering and paying is easy. Delivery by FedEx is so-so.

Date of experience: December 10, 2015
Hendrik P.
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Excellent service!
December 10, 2015

Excellent service!

Date of experience: December 10, 2015
Shale R.
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...
December 10, 2015

Date of experience: December 10, 2015
Robert Z.
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REALLY liked the 1/2 price on used accessories for cyber Monday.

Date of experience: December 10, 2015
Michael F.
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I've ordered many things, major and minor, from KEH, and the goods and the service have been excellent. The one time a lens didn't perform well I returned it with no difficulty.

Date of experience: December 10, 2015
Daniel D.
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Another wonderful experience
December 10, 2015

Another wonderful experience.

Date of experience: December 10, 2015
Ian L.
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I am quite pleased with my camera purchase from KEH
December 10, 2015

I am quite pleased with my camera purchase from KEH.

The camera was delivered on time, despite my location in Hawaii, and was well packed and in excellent condition.

The KEH rating system allowed me to buy a used camera in very good condition for substantially less than a new model. I've done that with computers for several years, and it appears to be a good strategy for cameras as well.

Thanks, KEH.

Date of experience: December 10, 2015
Benhai z.
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Overall I like the KEH service
December 10, 2015

Overall I like the KEH service. I normally buy your BGN and UG grade stuff. Your excellent condition stuff's price is very high to me. I wish you can have more discounts.

Date of experience: December 10, 2015
Orlando D.
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Excellent web site and service
December 10, 2015

Excellent web site and service. Shipping is prompt.

Date of experience: December 10, 2015
Bob S.
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Shawn
December 10, 2015

Shawn,
Your place of business is by far the best place to buy.
I know if i am not satisfied or want something different
You folks will make it right for me.
Thank you all for being there for all of us photo people.
I really liked the extra 10% you had this year for us, i would
Never had sold my like new Nikon lenses for less.
Thanks again
Bob Stavick

Date of experience: December 10, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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