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KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
261
returns
68
quality
261
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44,909 reviews

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California
1 review
0 helpful votes
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Outstanding
July 18, 2023

It's beyond words. The Jack smith telescope can't even touch this. I am happier than a puppy with two peep peeps……………

Date of experience: July 18, 2023
Missouri
1 review
0 helpful votes
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Sigma 120-400
July 18, 2023

Just as described. Works as well as I hoped. Fast shipping. I would highly recommend keh to a friend.

Date of experience: July 18, 2023
Colorado
1 review
0 helpful votes
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Good purchase experience
July 18, 2023

Good purchase experience (filling out the rest of the review to 50 characters because it is required by this rating site)

Date of experience: July 18, 2023
Florida
1 review
0 helpful votes
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Greta Service
July 18, 2023

Product came on time and in great condition.Have been using the lens since it came.

Date of experience: July 18, 2023
Texas
1 review
0 helpful votes
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Exactly as described
July 17, 2023

Great service
I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, including to not write false reviews, which is in many cases against the law.

Date of experience: July 17, 2023
Texas
1 review
0 helpful votes
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Incorrect Description of Lens.
July 17, 2023

I ordered a Leica Lens and carefully checked both the pictures and description of the lens listed. My first purchase was about a year ago and I had some issues with the tab breaking in a week, but thought I would give them another try. I paid the extra shipping for 2 day delivery, yet it took 4 days to deliver.
When I received the lens I knew immediately it was not the correct version lens as in description of the online catalog. After making sure that I wasn't confused I called and arranged a return. I found a lens in the catalog with the correct description and called after seeing it had fully been returned to see if they could help with a slight discount for their mistake. The sales person did nothing to assist not even apologize or seem concerned about the mistake. The price listed for a used lens was within $80 of a new one, but they were not willing to help at all. I will take my business elsewhere from here out.

Date of experience: July 17, 2023
Arizona
1 review
0 helpful votes
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Love my Meike 85mm f1.8
July 17, 2023

Awesome quality and delivery! This exceed my expectation.KEH team was really on its toe when giving quality status of an item- they never fail their valued customer. This is my 6th photography gear/ item from KEH for the past 15 months.

Date of experience: July 17, 2023
California
1 review
0 helpful votes
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Fast delivery
July 17, 2023

Fast delivery. Lens was very secure. Worked very well. I am very happy and I will be ordering again.

Date of experience: July 17, 2023
Colorado
1 review
0 helpful votes
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Great condition, works well
July 17, 2023

Shipped quickly, great condition, will order more from this company

Date of experience: July 17, 2023
Canada
1 review
0 helpful votes
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Fast Delivery of a great lens.
July 17, 2023

I have purchased multiple cameras and lenses from KEH. Quality has always been accurately described and shipping has been quick. All items were very well wrapped and have arrived without any damage in transit.

Date of experience: July 17, 2023
New Jersey
1 review
0 helpful votes
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Fast shipping and good protection shipping box for the camera

Date of experience: July 17, 2023
New York
1 review
0 helpful votes
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Quick shipping
July 17, 2023

Smooth ordering experience and quick shipping, good updates along the way.

Date of experience: July 17, 2023
Pennsylvania
1 review
0 helpful votes
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KEH review
July 17, 2023

I appreciate the prompt delivery of items ordered. Thank you

Date of experience: July 17, 2023
Guyana
1 review
0 helpful votes
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Good service
July 16, 2023

Great service. Equipment arrived on time and we'll packaged. Item was as expected.

Date of experience: July 16, 2023
Pennsylvania
1 review
0 helpful votes
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M6
July 16, 2023

Received m6 and sent in m10r for price quote if price is fair will be purchasing leica lens.

Date of experience: July 16, 2023
Georgia
1 review
0 helpful votes
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Canon 135mm Fast Prime
July 16, 2023

Excellent Lense. Like new quality. Delivery was great. I have purchased several items from KEH over the years…

Date of experience: July 16, 2023
Colorado
1 review
0 helpful votes
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A satisfied customer
July 16, 2023

The camera was packed very well and arrived on time. The camera appears to be in excellent condition. Thank you.

Date of experience: July 16, 2023
Washington
1 review
0 helpful votes
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Experience
July 16, 2023

Good experience easy to order no issues camera in good shape

Date of experience: July 16, 2023
Georgia
1 review
0 helpful votes
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My lens came and was exactly as described. Very fast shipping. Would definitely purchase from here again.

Date of experience: July 16, 2023
New York
1 review
0 helpful votes
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Order processing and delivery
July 16, 2023

The entire transaction from start to finish was fast and efficient. The items functions as intended.

Date of experience: July 15, 2023

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137
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