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Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
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Recently purchased a Dreamline threshold shower base which was very well described on the website and was delivered to me within a very short period of time. I had a fitting query so I contacted the customer support! And guess what, the people were very prompt and helpful in answering my questions. Happy with my purchase. Thank you!
Easy ordering. Great price. Shipping was quick and accurate. Item arrived in perfect condition.
I sent a client to this etailer. They sent the wrong item and won't fix the matter.
" Ordered the vanity from the KBauthority website you gave me and they are horrible to deal with!
I ordered a Fresca vanity and it came with the wrong side counter top color and the drain top was missing. They are giving me a hard time in replacing it".
Easy, quick service on great prodcts
I put in a coupon code that stated it was 15% but it was only 10%. My order was delivered on time and packed extremely well. I was VERY impressed with the packing. It arrived in perfect condition so I was very pleased. The vanity is beautiful and very well built. The blue color is so very elegant and I'm extremely happy with it.
I bought bath vanities and a bathtub from this place some days back, and I got them at a very fair price. Thank you Kitchen & Bath Authority I got all of my orders delivered to me on the estimated day, and the packaging was really safe. I'm recommending you guys to everyone.
There was supposed to be a call before the delivery day given a signature was requested. None was received before or even the delivery day. By pure luck somoane was home. Othetwise I eould have to pay for a retrn! Not that great
Great!
Easy peasy!
See earlier comments
The driver drove past the house
Despite explicit instructions
He left and when contacted refused to return
My contractor had to meet him in a nearby town and take the shower enclosure
Not pleased
Good so for i need my order as soon as possible...thanks GOOD
Promised a followup call back and did not follow through
I ordered a bathtub from here for my sister's bathroom and it turned out to be great. The packaging was sound and it got delivered to me very quickly. The tub looks great in my bathroom and is really spacious too. 5 stars.
Fast and easy. Good prices
Overall shopping experience was decent. We were on an extreme time crunch and needed the vanity to ship very quickly. Time frame was acceptable. We were not completely happy with the color as the grey had a lot more green in it than what was in the photo, however we love the style of this vanity.
Happy with product choice and shipping times.
Everyone was helpful. Haven't installed the product so cannot confirm the quality as yet. Would definitely do business with them again.
I had received no correspondence about my order although it showed as in stock when i ordered it. I did call and suddenly i get a call saying they were able to deliver that same day. It was like they forgot it was there :( disappointing.
On a positive notes the men who delivered it were very friendly.
Knowledgeable, reliable, on time. Thank you.
Answer: Dear Ying, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Answer: Horrible products and experience with Kitchen and Bath Authority. I highly recommend purchasing from a company that's not a fraud.
Answer: Dear John, we always strive to provide great service and quick shipping but we are not perfect as much as we would love to be there are many factors that come into play when shipping large items such as vanities, shower doors and tubs. We work with our suppliers and shipping companies to resolve any back-order issues and shipping delays but rest assured we always give 100% to make sure our customers are happy at the end! Please call us should you have any questions or concerns we will be happy to work with you!
Answer: Clay, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.

