Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
We monitor reviews for authenticity
Prompt delivery and a great follow up. Thankyou
Easy shopping!
I'm impressed with the shipping. It all came packaged in a crate which kept everything from breaking. Good job!
Overall is good. The only thing is that they only ship to the curb, not inside the house.
Difficult to return items
KB was very good to work with.
I had to calll DreamLine for a minor detail...the phone was answered in a timely manner and the women was willing to take the time to help get me the answer I was looking for.
Very easy to view and shop on line
Thank you for all the help.
I have no complaints about the over all experience with this company. I will update my review once I have the shower door installed and see if I encounter any issues
Great find! Great price! Super service!
Great price and customer service staff was very helpful
Na
I had a very positive experience using your phone service rep. Joseph patiently responded to all issues and questions I raised regarding product specs, installation, shipping and return policy. His input led me to purchase two large lighted mirrors with confidence from your company.
Excellent customer service, prompt and helpful. Better prices and faster delivery than Lowes and HomeDepot.
Great
Shipment arrived with no issues
I called to have a soap dispenser returned so far I have herad nothing about a return ticket this was done a week ago! I have recieved the repalcement one
Fantastic process and quick order, especially for a large shower door and delivery 2/3 way across the country. Thank you!
Was pleased with product availability and quick delivery timeframe.
Great selection and competitive prices. Fast delivery! Will definitely use again.
Answer: Dear Ying, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Answer: Horrible products and experience with Kitchen and Bath Authority. I highly recommend purchasing from a company that's not a fraud.
Answer: Dear John, we always strive to provide great service and quick shipping but we are not perfect as much as we would love to be there are many factors that come into play when shipping large items such as vanities, shower doors and tubs. We work with our suppliers and shipping companies to resolve any back-order issues and shipping delays but rest assured we always give 100% to make sure our customers are happy at the end! Please call us should you have any questions or concerns we will be happy to work with you!
Answer: Clay, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.

