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Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
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Good product, came in a nice Amazon box. However, the box that the actual drain came in was pretty beat up. At first I was worried I might have received someone else's return, but the drain looked to be in new condition and was wrapped in plastic like it came from the factory. Other than the exterior box, everything was great. Item is not yet installed but I'll let my plumber take a look at it to make sure it is what's needed.
Great follow up regarding shipping. Vanity arrived well packaged and handled during shipping.
Good
Quick and easy, order was receive, the only comment is about the time that took to process the order, placIng the order was quick and easy, price was ok, but took way to long to ship the product.
Excellent service; ggreat delivery provider
I came here because of the great price on a high quality James Martin vanity and will order again based on their wonderful customer service. I called for shipping info and the rep gave me so much information and was very knowledgeable. My vanity arrived in Florida in 7 business days and was in perfect condition. The whole exchange was positive, I'll order again when we renovate the other bathroom.
Overall my experience was positive.
Easy
Have not opened the packages yet, as we are not installing for two weeks. That said, had excellent shopping experience. Website easy to navigate. Delivery was prompt. Thank you.
Finding and ordering our DreamLine shower was easy, it was sent promptly and was delivered by a friendly courteous delivery person. A thorough proofreading of the instructions by a person knowledgeable in it's assembly BEFORE shipment would have been most helpful, but in all we have it assembled and are happy with our purchase.
My second time ordering this toilet, and it went as well as the first time. Perfect.
Love the products
Quick and exactly what I ordered...great!
Sink was great and arrived quickly!
Less than desired customer service
Quick and easy. Very happy customer
Responsive
Customer service had knowledge to answer questions about options for ordering the right thing.
Great pricing and high quality products. Free shipping is just a bonus!
I recently purchased a few accessories and faucets for my bathroom from Kitchen & Bath Authority. All the products came on time and are just as described. The faucets are made up of top-quality material and don't look cheap. I absolutely love using them. Great Product.
Answer: Dear Ying, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Answer: Horrible products and experience with Kitchen and Bath Authority. I highly recommend purchasing from a company that's not a fraud.
Answer: Dear John, we always strive to provide great service and quick shipping but we are not perfect as much as we would love to be there are many factors that come into play when shipping large items such as vanities, shower doors and tubs. We work with our suppliers and shipping companies to resolve any back-order issues and shipping delays but rest assured we always give 100% to make sure our customers are happy at the end! Please call us should you have any questions or concerns we will be happy to work with you!
Answer: Clay, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.

