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Kitchen & Bath Authority Reviews Summary
Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
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I received a vanity with a broken vanity top and have tried to get a partial credit to no avail. I have called and asked for management to call me back but they have not called after 3 attempts. I guess I should have read into the reviews further because it looks like this is common practice with their company. Horrible customer service and no responsibility for the damaged goods I received.
I have not received a credit or the order
Excellent Customer Service!
Good product selection
Delivered as promised.
Very fast service. Packaging of the item was superb. Only thing that did not happened was we were not contacted prior to delivery nor did we have to sign. They just left it on the back porch. This was fine, but we had received prior emails form you indicating that delivery rep would be calling u to arrange a time to deliver and we would need to inspect to be sure no damage and sign for it. This did not happen. Fortunately the item was in perfect condition. WE were impressed with the packaging.
The set of hand showers that I purchased from this website are working really very fine and goes perfectly with the decor of all the 04 bathrooms in my house. They were delivered to me on the expected date and the price charged for all the sets was even affordable. Thumbs up!
VERY EASY
Competitive pricing and free shipping!
The tub was packed very neatly and delivered with no damage. Delivery was easy.
Correct item in stock and fast service/delivery.
Thanks
Good site.
Great and fast service
Thank you!
I received the shower door with no problem and fast shipping. Thank you
Waiting on product to arrive
The staff were very knowledgeable and my vanity arrived well ahead of schedule!
Great buying experience except the shower walls were delayed over 20 weeks after we paid additional money to have them expedited. We were notified about this a couple of weeks after placing the order. This significantly impacts of ability to complete this project.
Courteous customer service, great communications after purchase, and regarding shipping/delivery.
Product looked great and arrived earlier than expected.
Shower enclosure arrived quickly and in good condition as far as I can tell, without it being installed yet.
From the business
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members