Ordered from Miss KL, a sister site of KarmaLoop. I'm posting this message as a warning to others, and in protest to the way I've been treated by Miss KL's customer service. A few months back I ordered a pair of shoes. The box arrived quickly, but due to an unfortunate mistake they had packed the wrong order. Something supposed to go to a male customer with a size 12 instead of my size 7.
This is were all the trouble started. I tried to make contact about this, but I received no response. Not untill I opened a dispute through paypal about three weeks later. Then all of a sudden they contacted me. Since the contact was then established and going well, we agreed I would send back the wrong package and would get a full refund. I did so, sent the package back and sent them a confirmation with tracking. A few days later the dispute through Paypal automatically closed, and despite my unwavering attempts I have still heard nothing since. I have been stolen from by MissKL. This is absolute horrendous customer service, even more than that, this is criminal. I paid for a product, customs taxes and return shipping costs, all for a product I never received! Think carefully before ordering from Miss KL, don't trust them like I did and throw your money away.

I purchased a hat from karmaloop. However the site prompted me to create an account for future purposes and I ignored it and clicked the link provided to navigate away from the sign up page. Now I do not even know my order number nor can I create an account now because I am not considered a 'new customer' anymore and the error shows that an account with my email already exists. I tried to retrieve my password to an account I had supposedly made, but the e-mail containing a temporary password was never sent/ recieved. So now I have no order form or any way of knowing if my package is even going to be sent or not.

I used to order a lot from Karmaloop but with their partnership with DHL, it has resulted in cray cray ridiculously high brokerage & duty fees to Canada. So I've stopped ordering from this site once and for all. It's too bad cuz they have a pretty good selection of different brands. I emailed them several times regarding this shipping issue and suggested that they start using regular USPS airmail like they used to. But my emails have been ignored and gone unanswered. Nice customer service there. Buy from you never.

I ordered a present for my boyfriend's birthday on this site. My credit card was charged, but I never received notice that the item was shipped (which has never happened to me with another retailer). A week and a half after I placed the order - I got a form email stating that the item I ordered was out of stock and I would receive a refund. I now have less than 4 days to find another gift for my boyfriend. It is unacceptable in this day and age for them to allow me to check out with a product they do not even have, charge my credit card and wait almost two weeks to even let me know that I will not be receiving the product. I will NEVER order from them again and would highly recommend you avoid doing so as well.

I bought my winter formal dress of off karmaloop and i loved it! They didn't have my size at first so i sent a request for a notification if they stocked back up on smalls or extra smalls. I got a medium which was too big for me and noticed they had extra smalls again (btw i never did get a email notification) so i returned my dress and exchanged it for the XS they were great with the customer service with young nice people working the phone lines and even saved my XS dress even though it sold out in like two days! So i was grateful for that. I had to order next day shipping for it to get on time which was around $25. Overall the dress fit beautifully everyone loved my dress that night and i will definitely shop there more often

Stay away from this site if you are ordering from outside the US! The sizes are erroneous (deadly. Example: a 29 fits a 34) and then. The return policy: more than one month to have your return handled, no refund for most of the items, which leaves you with having to purchase items you do not want to use your balance. With every time, more than 30 euros of shipping. Bottom line: you will not be able to actually get stuff in exchange for your money, since you will be paying for the shipping back and forth until you just lose interest.

Probably my favourite place ever for online shopping, great for urban street wear and just anything youthful, lots of fantastic brands. I live in Vancouver, Canada and they ship from their location in the eastern US and I get my shipment in 2 days tops thanks to them partnering up with DHL. The only thing that keeps me from shopping there more is the price of shipping and then customs/duties but it's not so bad, it's worth it usually!

This website is a fashionable urban teenager's best friend. It has all of the hottest styles from shirts and pants, to hats and shoes. They always have sales and even if they don't there are always discount codes that can be put in to bring down the price. I had an order that would originally have been $215 including shipping. When I put the discount codes in, the prices went down to $188. There is such a wide selection of clothing at reasonable prices that it is hard to find any place better.

Overall this site is GREAT. I love it. I shop there a lot. Has all the clothes for the latest trends. From Stussy to Crooks&Castle from pants to accessories. Best clothes site I; ve been to. I would recommend this site to MANY people. A great place to buy a gift for anyone. A bit pricey how ever, looking good doesn; t come cheap. Great shipping service you can view your items status online if you make an account, which is 100% free. Overall GREAT PLACE(;