They've scammed hundreds of people. Is there no way for any of us to get our money back? This is complete bull$#*!.

Purchased a shirt for $50 and haven't received anything for almost a month. They kept on sending me emails about how they were "restructuring their website." It was all a lie. They were actually bankrupt and now they won't send me my product OR my money. This is BS. Straight up SCAM

It took about a month to arrive then they overcharged me, i emailed and called them with no response just file a complaint with the better business bureau

I must've lost close to 200 hundred dollars due to Karmaloop's incompetence the past few months. I've got about 150 dollars worth of merchandise that hasn't seen the light of day since nearly a month. They haven't answered a single of my messages (I only sent two in a matter of 3 three weeks) despite the fact that they stated that it'd take 3-5 days for them to respond. I've been ordering from Karmaloop for years, but after this storm of mediocrity there's no way I'm going through the hassle of paying money and not receiving my merchandise. Complete disgrace of a company with no shame in stealing money from customers who have stuck by them despite their terribleness.

I've placed an order with KL on February 27,2015...
As this is day 10 of the 5-10 business days they are allotted to get your $#*! shipped on its way to the customer, I am growing more and more concerned. Especially after reading what others have already posted. I ordered a t-shirt and a crewneck sweatshirt, both from the KITE clothing section of Karmaloop. Today I tried my hardest to get in contact with any form of customer service other than *******@KarmaLoopHelp bull$#*! and had no success. They just tweeted me saying my items were "drop-shipped". Meaning they are suppose to be shipped directly from the vendor. I then tried to contact KITE through their customer service email, have yet to receive a reply.

I ordered three shirts no tracking number or anything

Where to start, This company has the worst customer service I have ever experienced, There is no call centre to call when you have a problem, the live chat is not operative, if you email them as they advise you to you will be waiting over a week for a response and when you get one its a copy and pasted email with no information concerning your personal order. So I have been waiting for orders that date back to november *******, they dragged it out and kept telling me it will be sent within a week, Nothing ever showed so I asked for a refund, it has been weeks and I have not got any refunds, and the amounts they keep telling me are all wrong? This has got to be illegal? How can they get away with taking your money and not refunding you? Is there any legal action that can be taken because they have basically stollen from me, and by the looks of it many others too.

I have also been ordering from Karmaloop for years & this is different... First, they used to have more branded, well made items (like Free People, Betsey Johnson)... now I have to really look through a bunch of junk to find quality items... Although THE REASON FOR THIS REVIEW is because I ordered almost $300 worth of stuff 1/28 & it is now 3/5... Was recently informed that EVERYTHING ordered was out of stock: 0... Now I keep getting this stupid email about trading my cash into merchandise credit. Why would they even think anyone wanted merchandise after already waiting over a month for the last order... plus, doubt you can even use promo codes with the credit vouchers... that store credit/code is a joke... There is no costumer phone service right now... ("We are currently restructuring out customer service department to better serve you") yeah right!... the live chat never works... no email response... i even sent an email to owner & conveniently he is"out of the office"... what? Greg Selkoe, the self proclaimed "leader of his rebel army" who said "Karmaloop pledges to keep killing $#*! from now until eternity! If you ever need the CEO, Founder, and Owner Greg Selkoe this is his cell phone # 617-216**** and this is his email ***@karmaloop.com"... Where is he now?. Seems they are still "droppin all these fantastic new items". I sure get emails from them about 10 times a day!... I want my refund... why is it so complicated... This would never happen at a legit store... They may have been a trustworthy company before... But not anymore... I will be filing a civil suit if they don't get their act together... something is just not right...
If you haven't received your items open a claim with the CC company, Paypal; whatever form of payment that was used...

I've ordered from Karmaloop in the past & never experienced the bull$#*! until NOW! The customer service sucks so bad it's frustrating! I start school in a few weeks and STILL don't have the items I purchased. No email, call, text, NOTHING! After I get my money back IN FULL i will never buy from this site again. I don't understand why they accept the payment if the items are either unavailable or out of stock? That'll just further complicate things and piss off ALOT of people. They're only getting 1 star because I couldn't put up a shooting negative star on fire with "$#*! this scamming site" written in bold letters on the side.

I placed an order for Emerica shoes on February 3rd. Two weeks after waiting for some sort of shipment confirmation I emailed the company and was told that it would ship within the week. At the end of the third week of waiting, I get an email from 'karmaloop' customer service stating that my order was cancelled because they would not be receiving the product from the company. I was then given the option to choose a refund or a store credit. Of course I wanted my money back so I chose the refund and was told it would take up to 48 hours to process. It has now been 10 days since and I still have not gotten my refund. Tried emailing them too but to no avail. So in total about a month of bull $#*!. I'll most likely have to take the case to the bank at this point since it doesn't seem like the want to refund my money.

In any case I would suggest staying away from this site. The chances of you not getting your product is very high. And the chances of you being robbed of your money is also very high.

My order was never shipped and it took them weeks to tell me that the they did not have the item at their warehouse. I could not reach any customer service representative and eventually i was offered a refund or store credit with 24 to 48 hours.Its been over a week and still no damn refund. Terrible business that lacks in ethic and is just stealing money. They got a 1 because they could not get a zero. I will never order from there again but i sure as hell want my money back.

Ordered item and was charged at the time the order was placed. About a week later received email saying item was unavailable, and asked whether I would like to receive credit with them or refund. Requested refund but never received any sort of confirmation, and refund was not received in time-frame they specified. I am now disputing charge with credit card company.
Email also said they are restructuring their customer service and so phones are not operational. Wow, don't know what to say about that one.
They deserve zero stars, stay away.

Ordered from karmaloop and never recieved my package! TRIED to contact them with no response untill I was forced to speak to the through Twitter. YES guys you can only get in contact with there $#*!ty customer service over TWITTER! Even then it's a hassle to get an response. I tweeted the owner seko who pretended to acted Concerd and was told to message dm him. I did only to never get a response. Overall do NOT ORDER FROM KARMALOOP! U WILL NOT GET YOUR ORDER