Okay so I ordered one expensive sweater for here because I decided to treat myself. After bragging to my friends, they were quick to tell me they have heard many horror stories about Karmaloop so I logged online to read reviews like you are doing this now. To my shock, I read reply after reply of terrible stories of how people were more or less scammed and didn't get their product. Suddenly, my stomach got sick and I thought that I threw my money in the drain but i remained hopeful.
After 5 days (i got normal 4-7 day shipping), my sweater was delivered. For starters, I dorm at Cal Poly Pomona in the LA area of California, so my address is pretty weird already. The sweater got here in good condition, right size and everything and I am so happy with it.
However, i am not sure if they sent it or an Undftd retailer sent it because for some brands they do send from the retailer, and the return policy for my sweater says specifically to send it to Undftd and not them, so maybe I just lucked out.
Anyway, I just wanted to share since people make it seem like its the worse site in the world.
Check the date I posted too, its one of the most recent ones.

I use to order from this site and never had a problem but now their a hot mess. First i checked my order out with my paypal account so all the information they need was there. When I checked my order status they was sending my order to the wrong address an old address. I contacted them on this issue and they was not able to help me thanks god my grandma still live at that address. Then i get the shirts in the mail and he shirts was L and two extra extra large when I order a L and two M on top of that the shirts look like males shirts. Then they said i order the 2x like seriously at the time i order my tops they didn't even sale them in a 2x and they still don't and that was not an option. I'm so upset with this company and i will never order from them again.

I did the live chat with Wesley like the comment below. I emailed 4 karma loop reps and got nothing. I did notice most of the emails I received from all the reps read the same, word for word. I don't think Karmaloop actually has employees. Automated customer service? After many emails I chalked it up to $130+ lesson. What I learned is NEVER BUY ANYTHING FROM KARMALOOP. Before I purchase anything on line I find reviews and return policy. I really like Zappos. Easy to work with, great reviews, quick delivery.

I can write a review, or just let you read my convo with their support staff:

Wesley has joined the room
Wesley
Hello, how can I help you today?
Me
Order Question
Wesley
What is your question?
Me
Hi there. 2 of the 3 items from my recent order were out of stock, so I'd like to cancel the last single item
Me
Invoice #*******
Wesley
Thanks
Wesley
Last item has been shipped
Me
Ok well id like to send it back and get a refund shipping refund because the flat rate shipping for one item is not worth the purchase. Is there anything i need to include with my return?
Wesley
You will not get refunded for shipping
Me
Why does your webpage allow customers to purchase items that are out of stock?
Wesley
We have issued you a refund for $32.93, which will take between 2-7 business days to be fully processed. Depending on your bank, it can take up to 30 days for the refund to appear on your bank statement.
Me
I appreciate that, but when you have flat rate shipping - most customers don't want to pay 9$ shipping for 15$ shirt. It would make more sense to check with the customer than to cancel 2/3 of the order the same time you ship the single item. I just received the out of stock/cancellation notice no more than an hour ago
Wesley has left the room

Karmaloop got products from karmaloop in January and February 5 orderers im jusr recibe 2 incomplete,,, they say they will fix, jajaj im still wating, they are a big thief they never send me a tracking number never... im so mad I know is not enough to demand but if some others want to do we can demand all together I don't know just im mad, Micaela was the person answers my emails, then she never answer again phone number doesn't work, im sorry for my English lol

I get Karma Loop emails constantly crowing about the discount codes, 40% off any item no restrictions etc, etc. But when u actually pick the items to buy, SURPRISE! None of the codes work! So basically they get you on the site with the promise of a discount and at the checkout they pull the rug out from beneath you. How is this good business? I just wasted 40 minutes of my time shopping only because of the discount and now theres no discount? Im not wasting my time with that BS site any longer, all my Karma Loop "discount" emails will be sent directly to my trash. They used to never pull this garbage, guess they are desperate for funds but they just lost a long time customer. Peace out Karma Krap, I am guessing Karma is putting a big boot in your $#*! as we speak!

What a joke of a company. I ordered on TWO occasions, both of which failed to ship my product. My fault for ordering the second time, I should have never ordered from them again. I ordered a t-shirt & pants needed for an event, I received the pants and thought my shirt would come a couple days later. A week passed and still no shirt and the order history didn't say it was shipped yet. I sent an email and got a response letting me know I was getting refunded the order in 2-7 days because the item was out of stock. Umm, I was pretty pissed off because no one cared to email me and let me know this? It would be nice to know so I can order another shirt, or maybe the same shirt in another color or size if necessary. I let them know they didn't ask me any of these questions providing me ANY customer service so that I wouldn't have to RE-ORDER, pay shipping!, lose my promo code that was only happening that day oh and wait another week for the shirt! Instead they failed to do this. But whatever, I let it go because she said she could get me the promo code again. So, off I went to re-order the same dang shirt in another color THROUGH a chat rep because i was about to get charged shipping again, but since I got my pants why would i pay shipping again?! Thankfully, the rep gave me another code to take the shipping off I used paypal and it took the money out of my account right away. Low and behold, I get an email two hours later saying the shirt is out of stock. Lmao, you're kidding me right. Better yet, the account history said I am only getting refunded half of what I paid. Excuse me? So I chat with a rep and she said she will have to look into it because she doesn't know why that happened. This was six days ago. No response. I have emailed three-four times again and I can't get anyone on live chat either. So now I am filing a claim with paypal. DO NOT order from this website, they will take your money and you can't even call them! There is no one to answer. Lol pathetic.

This is just an update from my previous review of this sinking ship of a company. If you ordered something and used paypal, and you haven't received it and it has been within the last 180 days, file a dispute with paypal. Karmaloop will be unable to provide tracking info because they don't intend to ship your order and paypal will refund your money. Do not wait for Karmaloop to fold, because then you will never get your money back!

I order a hate a month ago to be deliver to NJ still no hate. They don't respond to email or phone calls just take your money and that's it. They don't even deserve a star at all

If I could give it a less I would. Ive been dealing with karmaloop/plndr for years with no problem. Now I've spent close to $200 around Feb. 13,2015 with no worries until a month past so I emailed them then waited like 1-2weeks till they finally responded with the same bull$#*! automated email everyone else got. So after I sent like 2 or 3 emails they said give it 3 to 5 business days to receive your refund. Its been longer then 5 business days, where the hell is the refund. Didn't use PayPal, so I'm wondering how would I go about getting my money back. Would it be through my bank... once I have the opportunity of getting my money back I will not be using these 2 sites again, they lost a loyal customer.