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Kamikoto Reviews Summary
Kamikoto has garnered a strong reputation for its high-quality knives, praised for their sharpness, craftsmanship, and aesthetic appeal. Customers frequently highlight the ease of ordering and prompt delivery, contributing to overall satisfaction. The company's customer service is notably responsive, with many reviews commending their quick resolution of issues and commitment to honoring warranties. However, some customers reported challenges with shipping discrepancies and the handling of taxes, indicating a need for improved communication in these areas. Overall, while the product quality and service are well-regarded, addressing logistical concerns could enhance the customer experience further.
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I spent a lot of time to ship a Chris gift to my brother. After all the info was entered. You are shipping to me instead. Now he won't get his Christmas gift on time. Your website sucks, I will probably cancel/return this order!
I've ordered five knives over the past two years plus given some as gifts. The quality of the knives has been excellent plus their customer service has been very good. I suggest ordering a sharpening stone to keep the knife cutting edge in top shape.
A customer of mine bought a set for a gift. The blade quality is good but not worth $1000 plus for three knives. Telling you where they obtain the steel and exactly what the steel is are two very different things.
These knives came with a so-so edge.
Dear Mr. Richard R,
We are so sorry to hear that you were disappointed with our knives.
We at Kamikoto set out to develop a single bevel Japanese steel knife that we would be proud to use and gift to our friends. For us, knives are a matter of heritage, craft and skill.
As explained on the about on our Kamikoto website page, https://kamikoto.com/pages/about-kamikoto, the Kanpeki Knife Set you purchased is crafted out of 420J2 type Japanese steel, a steel with high corrosion resistance and durability.
We are extremely embarrassed to hear that your knives do not live up to our exceptionally high standards, and as such, we have placed an immediate replacement order for you.
Please do let us know if you have any other questions, as we would be delighted to assist you.
Kind Regards,
Kamikoto
These knives are undescribable... Just kidding. These knives look elegant in hand, in the kitchen and on the dinner room table thanks to the new steak knives. They are incredibly sharp; first two weeks I let my dad and my sister use them and they both cut themselves haha, I told them be careful; but they aren't use to quality knives in the kitchen. When you pick them up, you just know in your heart and soul, that's what it takes to make these knives. They are sturdy, well balanced and look great. I love using them as much as possible. Will be a returning customer! 5 stars.
Nov 26,22:01 EET
"I have received your gift.
This is what I expected to find! Superior craftsmanship and an edge ready to be put to work!
Thank you for the excellent customer service!
I was not looking for compensation, only to inform you of what I found.
You have gone above and beyond what was necessary and I appreciate it!
There will be further purchases from myself and my colleagues.
Thank you again, James"
My comment to Kamikoto after receiving a dull knife. Immediate response and incredible integrity.
The Kamikoto whetstone is an essential addition to your knife collection. Maintains that razor edge that makes this cutlery an absolute joy to use.
Very comfortable grip, the blade is sharp and the cut very smooth. The wet stone is made of good quality material and do not mark the knifes. Definitely a good buy.
There was a hiccup with information being relayed and I received an answer immediately. I am extremely happy with my purchase. The knife is beautiful and I couldn't beat the price. I highly recommend them to anyone. Thank you.
I love their knives. They are pieces of art, and super sharp, the handles are very comfortable and they have a great balance. Customer service is fast and great. I had a problem caused by the shipping and I requested a new wood box and they send me a whole new knife.
I've always been fascinated with traditional Japanese swords and sword-makers, so I naturally gravitated towards Kamikoto products which are steeped in the same traditions. These are the most amazingly sharp knives I've ever seen, and I have no doubt they are capable of splitting atoms! I now own two complete sets of knives (the entire line), plus many extra knives that I give away to friends and family, who are equally amazed at the quality, sharpness, and presentation... the little wooden boxes are a great touch. Plus their customer service is second to none; I've done lots of online shopping, and no company I've ever dealt with can even come close to the professionalism, courteousness, and generosity that Kamikoto exhibits on a regular basis. So whether you're a weekend warrior in the kitchen like myself, or a professional chef in a 5-Star restaurant, you can always depend on Kamikoto knives... there's nothing sharper.
Kamikoto customer service has answered all my questions promptly they were cordial and very accommodating I couldn't ask for a better company to do business with. Their product is high end good quality with outstanding esthetics I would recommend this product to friends and family.
The Knives are not as sharp as seen in the video. The tip of the long knife came bent.
Dear Mr. Kerr,
We are terribly sorry to hear that you have had an unfortunate and negative experience with our products.
Despite our rigorous quality assurance process and individual inspection of each of the knives, some defective units can still go through the cracks. We are extremely disappointed that we have let you down.
We have been able to locate your order and I will personally make sure that you will get to experience the true quality of our knives - we will be processing an overnight shipment of another set with a little extra to your order to make up for our mistakes.
We understand that this does not fully rectify the negative experience you went through and eternally regret letting you down.
We remain grateful for your patience and understanding with the matter. It’s been our honor to have you as a customer.
Do not hesitate to contact us again should there be anything else we could assist you with.
Our team remains on standby at your service.
Sincerely,
Kamikoto
Beautifully crafted knives displayed in a quality box.
The knives are balanced.
Very nicely presented.
Quick delivery.
The 13inch Yaganiba Kamikoto knife is very useful for me.
I am just extra careful to use it as it is very sharp.
I am very happy with it.
Arrived quickly, quality knife, great purchase and amazing customer service. Very glad this was my first purchase of a high quality knife.
Initial order was lost. Contacted them and they immediately sent out a replacement at no cost. I am considering purchasing additional product through them. Would recommend.
Nice presentation in wooden boxes and knives are heavy and appear well made and finished but these are just ordinary kitchen knives designed ti impress by presentation... worth about 1/2 the price i paid
Dear Mr. James K,
Thank you for taking the time to share your experience.
We are deeply saddened to hear that you do not feel as though our Kamikoto knives are worth the price. We have contacted you privately to attempt to make up for any disappointment caused.
Please do let us know if you have any other questions, as we would be delighted to assist you.
Kind regards,
Kamikoto
An incredibly nice company with which to work. Knives come in beautifully crafted wooden boxes and they're heavy like little swords! As I find is typical of dealing with Japanese companies, they are very gracious and humble and eager to please.
These knives are no joke when it comes to sharpness. My husband was using one for the first time and darn near sliced through his finger by just pushing the knife a few inches back on the cutting board. He thought it was the back of the blade but it was the cutting edge. I mean if you are looking for sharp knives, these are probably the gold standard. Well worth the price!
It is amazing knife.
I am hair stylist because I like kind of blade.
I bought all set knife two years ago...
I very like tuna sasimi
My friend fishing cached the tuna
He bring tuna allways my house.
I use kamikoto and cut off tuna...
Kamikoto go to with my life
From the business
Handcrafted Japanese Ibaraki Steel Knives; known for the Kanpeki Knife Set and the iconic Santoku 7-Inch Chef's Knife. Each blade pays tribute to the centuries-old craft of knifemaking, and is handcrafted with precise attention and care, employing traditional skills handed down by expert knifemakers through the centuries. Kamikoto knives are solemn blades made for a lifetime, crafted for chefs and knife enthusiasts.
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Dear Mr. Long,
We are terribly sorry to hear the shipping address provided was not recorded on our website accordingly.
We have been able to locate your recent order and I will personally make sure and rectify your situation by editing the shipping address.
We have sent a private message with further information and hope to hear from you soon.
Do not hesitate to contact us again should there be anything else we could assist you with.
Our team remains on standby at your service.
Sincerely,
Kamikoto