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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Laptop was a great product and lasted 12months before the motherboard packed in. Just purchased a macbook air & moved away from windows products, back to apple.
I rebuilt a new computer after my old one was lost in shipment to my new home. Parts arrived timely and reasonably priced
It was a fun experiance buuuuut a lil bit of a pain ot get there find the place and then park but overall good loved it
It gud oh yea *coolaid man bust through door*
Very pleased. Goods were shipped well and no damage. Well done!
Easy to navigate, plenty of stock and heaps of payment options. Ordered an entire PC build and it was shipped to my door in a few days. Everything was well packed. Thanks team!
Always great experience and stock as required thank you keep up the great work
Good range of products.
Prompt Service
Value for money - good communication
Thanks for the prompt call response time, Thanks for the prompt call response time
Excellent service and value for money. I highly recommend JW computers.
All my previous orders have been amazing and really easy to navigate the site
Have ordered a few items online and has always been extremely quick with postage
Appreciate the curated support, nice help over the phone. Thank you to Wen
Castle hill shop is awesome, the team there is super friendly and helpful
Pleasant and Well taken care of.I have been buying from JW for years and they never let me down
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members