Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JustFlowers

JustFlowers

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFlowers?
grey stargrey stargrey stargrey stargrey star

JustFlowers Reviews Summary

JustFlowers has a rating of 3.7 stars from 5,866 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

Instant Feedback

112,101 reviews

We monitor reviews for authenticity

Marilyn A.
0 reviews
0 helpful votes
Follow Marilyn A.
Unfollow Marilyn A.
Share Review
Report Review

Shopping experience was fine, now to see about the quality and delivery of the item.

Date of experience: February 16, 2019
Pamela P.
0 reviews
0 helpful votes
Follow Pamela P.
Unfollow Pamela P.
Share Review
Report Review

The flowers were very nice and my aunt really liked them, but I feel that it was a bit pricey... and then the delivery charge was too much. I needed to do it so I just did it... but in the future would shop around as I do feel as much as you charge for the flower the delivery charge was too much.

Thank you,

Pamela Piccone

Date of experience: February 15, 2019
Josephine R.
0 reviews
0 helpful votes
Follow Josephine R.
Unfollow Josephine R.
Share Review
Report Review

The arrangement was very nice
February 16, 2019

The arrangement was very nice. I was a little disappointed with the colour of the carnations. Instead of Christmas red they were more of a maroon red.

Date of experience: February 15, 2019
New York
1 review
1 helpful vote
Follow Margo L.
Unfollow Margo L.
Share Review
Report Review

I ordered flowers for my daughter for Valentines Day. They were not delivered on Valentines Day or the day after and you cannot contact them to find out why. I sent two e-mails and I actually spoke to someone but they had no explanation as to why they were not delivered. I would suggest that you use another service to have flowers delivered.

Date of experience: February 15, 2019
CustomerService -. — JustFlowers Rep
over a year old

Margo L., we are here to help. Can you please provide your seven-digit order number?

Colorado
1 review
0 helpful votes
Follow Edgar E.
Unfollow Edgar E.
Share Review
Report Review

Did not deliver on time.
February 16, 2019

Sucks. This the worst delivery service I have ever used. You can't get through to customer service. They give you the run around. You call and no one asnwers your call. They say enter you order number and then ignore it. After entering it three times you get disconnected. You try something else and it's the same thing. I tried on line. Even worse. They are utterly useless.

Date of experience: February 15, 2019
CustomerService -. — JustFlowers Rep
over a year old

Edgar E., we are here to help. Can you please provide your seven-digit order number?

Georgia
1 review
1 helpful vote
Follow Bradley F.
Unfollow Bradley F.
Share Review
Report Review

Despite promises to the contrary, Flowers were not delivered on Valentines Day!
Disaster!
No way to follow up
No understandable way to cancel
No understandable way to get a refund.
Horrible!
Avoid this Company!

Date of experience: February 15, 2019
CustomerService -. — JustFlowers Rep
over a year old

Bradley F., we are here to help. Can you please provide your seven-digit order number?

Scott H.
0 reviews
0 helpful votes
Follow Scott H.
Unfollow Scott H.
Share Review
Report Review

Site is very easy to navigate and check out was easy

Date of experience: February 15, 2019
Arkansas
1 review
1 helpful vote
Follow michelle s.
Unfollow michelle s.
Share Review
Report Review

Worst company ever
February 15, 2019

This is the worst company ever! I order on 2/14 never got the order i called 5 times and they kept telling me that the going to call the driver to see where the flowers no answer at all they said they will call me bacl never did i want my money back

Date of experience: February 15, 2019
CustomerService -. — JustFlowers Rep
over a year old

Michelle s., we are here to help. Can you please provide your seven-digit order number?

Justin G.
0 reviews
0 helpful votes
Follow Justin G.
Unfollow Justin G.
Share Review
Report Review

Very easy
February 15, 2019

Very easy. The lady that received the flowers said that they were beautiful.

Date of experience: February 15, 2019
Idaho
1 review
1 helpful vote
Follow Susan J.
Unfollow Susan J.
Share Review
Report Review

I ordered flowers for my daughter last year for Valentines Day and they were delivered a day late. This year I made sure and ordered them 10 days before Valentine's Day so they would be able to arrive the right day. She still did not get them and we can't get a hold of anybody to get an answer. We've left messages and can't get anybody to respond. I hope we eventually get a response or get our money back!

Date of experience: February 15, 2019
CustomerService -. — JustFlowers Rep
over a year old

Susan J., we are here to help. Can you please provide your seven-digit order number?

HAROLD W.
0 reviews
0 helpful votes
Follow HAROLD W.
Unfollow HAROLD W.
Share Review
Report Review

The timing of delivery was perfect for a birthday celebration from long distance.

Date of experience: February 15, 2019
Carolyn R.
0 reviews
0 helpful votes
Follow Carolyn R.
Unfollow Carolyn R.
Share Review
Report Review

It was ok except there should be a listing for nursing homes or rehab

Date of experience: February 15, 2019
Rusty V.
0 reviews
0 helpful votes
Follow Rusty V.
Unfollow Rusty V.
Share Review
Report Review

Poor service
February 15, 2019

Poor service.

Date of experience: February 15, 2019
Texas
1 review
2 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

I ordered flowers and chocolate for my girlfriend yesterday for same day delivery, they never arrived, by the time the end of the business day was at hand, i'd called to cancel the order but, of course, there are no real people to talk to, only leaving messages which i'm sure are being deleted.
If the flowers show up, my girlfriend will refuse delivery, this is not a mistake, this is scam, it is theft, I will accept nothing less than a FULL refund of my money and i've been in contact with dozens of people who have been robbed by this company, as well as have contacted a lawyer. I have contacted paypal and will contact the better business bureau.
I will continue to write bad reviews all over the internet, and I will continue to "attempt" to contact this "business", I will also pursue the lawsuit as well as gather those who have been ripped off by this scam until one of two things happen, my money is refunded to me, or, I die.
I have infinite patience and will use every legal avenue available to me to right this wrong from these criminals.
No, before you ask just flowers? You may not have my 7 digit code, i've provided it multiple times in emails, voice calls and social media, you have yet to respond.
Do the right thing.

Date of experience: February 15, 2019
CustomerService -. — JustFlowers Rep
over a year old

James B., we are here to help. Can you please provide your seven-digit order number?

Jody K.
0 reviews
0 helpful votes
Follow Jody K.
Unfollow Jody K.
Share Review
Report Review

Great service!
February 15, 2019

Great service! Year after Year!Jody

Date of experience: February 15, 2019
J M.
0 reviews
0 helpful votes
Follow J M.
Unfollow J M.
Share Review
Report Review

The order was very well received
February 15, 2019

The order was very well received. Very well done, as usual.

Date of experience: February 15, 2019
Delene W.
0 reviews
0 helpful votes
Follow Delene W.
Unfollow Delene W.
Share Review
Report Review

It was easy to order the flowers for delivery on 12/18/2018

Date of experience: February 15, 2019
Julie D.
0 reviews
0 helpful votes
Follow Julie D.
Unfollow Julie D.
Share Review
Report Review

I shop with you at least once a year and it has always been a goo experience. This I order is a very special thanks so make sure it looks the best possible

Date of experience: February 15, 2019
Canada
8 reviews
24 helpful votes
Follow mercedez t.
Unfollow mercedez t.
Share Review
Report Review

Absolutely Ridiculous
February 15, 2019

Missed the delivery for Valentines, I called another florist directly and they made the order and delivered, however, the price was 3 times less
They are overpriced and unreliable and that says a lot, to pay over 160 dollars for flowers and they can't make the special day is just totally crazy
You can't redo an occasion
Its once or never, once its gone its gone
Don't order from this site, they don't have their eggs all together
Best was their crazy email, that said sorry we will deliver tomorrow
So sad I used these wacco people

Date of experience: February 14, 2019
CustomerService -. — JustFlowers Rep
over a year old

Mercedez T., we are here to help. Can you please provide your seven-digit order number?

Jan B.
0 reviews
0 helpful votes
Follow Jan B.
Unfollow Jan B.
Share Review
Report Review

So far, so good
February 15, 2019

So far, so good. I won't know until she receives the flowers.

Date of experience: February 14, 2019

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States