JustFlowersReviews 5,865

I placed a order on the website provided by the company. Which was supposed to be for a Mothers Day gift. The company's website took my personal information, the receiver personal info, as well as my credit card info. & informed me my order was complete. I did not receive a conformation email or anything else. Nor was what i purchased delivered. So all the information that was given on my end, with me is left in the dark. And, being able to speak with someone about this problem is impossible.

We ordered a $80. Arrangement and received at most a $30 arrangement. Flowers DO NOT look like the ones on their website. They substituted our order with nothing They say the reason was it was near a holiday and the flowers weren't what they should have been. Why didn't they tell me? I was embarrassed at the arrangement I wanted to throw in the trash. They have offered to refund $15. HA! Our complete order came to $104. $15 doesn't come near covering the inconvenience and disappointment I have with using this florist. By the way, it says in their guarantee that they will work with the problem til the customer is satisfied. Ha again! Just do yourself a favor do not waste your time with this crappy florist in Orefield, PA

I ordered flowers to be delivered two days in advance to be delivered on a Friday. The flowers were not delivered on the date I had requested. I tried calling JustFlowers but they do not answer their phones so I had to submit an online inquiry. The representative called me at 6:00 a.m. on a Saturday morning to tell me the flowers could be delivered on the date requested because they could not find a florist. They offered to deliver them on a Saturday and give me $10 credit, which I doubt I will see. I requested a refund but they declined. Do not waste your money with this company!

An order of flowers for my daughter placed online on Sat. Morning for Sat. Or Sunday delivery to her was finally received on Tuesday morning when she went to the floral shop to retrieve the arrangement. I realize that the order was last minute but the point is that they shouldn't have taken the order if they could not deliver as promised. They had no problem charging my credit card immediately. Would not use this service ever again.

I was promised delivery of am $89.00 arrangement of flowers 4 days in a row. Customer service number i called and no one would come to the line, called about 20 times if not more. Finally this afternoon i was able to get through to be told that it was going to be delivered tomorrow. That make is 5 days the "moment" passed. Yet they were very good at billing me. When i tried to cancel my order i was placed on hold for 43 minutes. NEVER AGAIN bad experience don; t fall for it,, use your local flower shops for delivery..