JustFlowersReviews 5,865

My order was scheduled to be delivered Saturday May 9th. After it didn't arrive Saturday and calling no joke 15 times to speak with a representative, I was assured that the order would be there on Sunday May 10th. I just asked if there was a chance it wouldn't be delivered to let me know and I could try to make other last minute arrangements. I was Told without a doubt both orders would be there. And sure enough on Sunday night at 9pm nothing was delivered. How can you take people's money by advertising a service that you cannot deliver on.

Ordered flowers to be delivered Mother's Day and was sent a email late in the evening on Mother's Day that they would be delivered on another day. Didn't even say what day that would be. I would have ordered from a different company that would have delivered on Mother's Day if I knew that. Why take orders for a special day like that when you can't deliver that day. They still want full price even though they won't be there on Mother's Day. Thanks for ruining my moms surprise gift on Mother's Day. I emailed them back and got no response. Order from someone else if you want it on a special day.

Flowers were ordered in advance for Mother's Day - to be delivered on a Saturday. We waited all day and they didn't arrive. I tried calling twice but their frustrating voice recording would never send me to a live person. I left two voice mails, and also sent an email. Later that night, the sent an email saying they were sorry but the flowers would not be arriving, but would arrive the next day. WOW - Mother's Day no show. We wanted to cry. So, today is Sunday and still now flowers, with the same email arriving again. THESE PEOPLE ARE FRAUDS WHO DO NOT DO WHAT THEY SAY - AND PROVIDE NO LIVE PEOPLE TO HELP. STAY AWAY, OR YOU WILL CRY TOO. So sad when business toy around with the emotions of a mother on her special day.

They are Horrible! I ordered Mother's Day Flowers for my wife. The website said Same Day Delivery. I spent $114.18 for the Flowers and Delivery charges. At 7:38, I got an email saying that they could not deliver my flowers, that they would be delivered on the next day for delivery. So, my wife called and the S\Customer Service Rep said they would be delivered on Mother's Day. I got another email saying they were not going to be able to deliver her Mother's Day Flowers on Mother's Day. DON'T EVER USE THEM.

I ordered flowers for Mother's Day the day before. The site indicated that they were able to deliver the flowers the following day. On Mother's Day, I had been waiting to for the flowers to arrive while calling and emailing the company a number of times with no response. I later received an email at 4:00pm indicating that they would not be able to fulfill the order on this day. Because of their late response and awful service, I was not able to send my mother flowers because I had anticipated for the company to deliver flowers and all stores were already sold out and closing. Please do not waste your time or money on this company as I am still trying to cancel my order and get my refund. This is the most unreliable company I have ever ordered from.

I ordered flowers in April, 2020 for Mother's Day. Received an email on May 8 day of delivery saying they would not be delivered and a credit for my Valentine's Day order would be credited. Seeing all the complaints for Mother's Day makes me wonder who is running the ship at Just Flowers. I appreciate you putting me in an awkward position with my step mother. I would like the flowers to still be delivered to her with an apology from Just Flowers stating your error, but I have not heard from you.

I want my order canceled and a full refund i am very disappointed ordered same day delivery and it's styll not here my wtf is going on order gift for my mom ruined the whole day I need my money back ASAP! If I f set t my money back I Will happily take this down never been more disappointed

I placed 2 orders for mothers day, 9ne to be delivered on May 9th and another on May 10, today is May 10, I don't re I've the May 9th delivery. And who knows if ill receive the May 10 delivery. The purpose of me to make 2 orders because I had plans to surprise my mother on 2 consecutive days, and now it's all ruined. I paid for both orders and never received the first one and don't know what will happen today. I called a million times and used all extensions, no one answers at all.

I went to a few online flower places and nothing could be delivered yesterday. So I found found just flowers. Checked out the page and was excited for same day delivery. I order my flowers on 5/9 around 1:30 pm est time. You think they would give you a tracking number, but there subpar website and email gives you nothing. Nothing was delivered got the email saying next available day. My wife is a healthcare worker has been working her butt off and today 5/10 is here birthday and also Mother's Day. If this order isn't going to be delivered today I want my money back. I think they lie about delivery to get you to order. I want my money back if there is no chance of delivery today. My order #*******. There is enough complaints to report to federal trade commission for poor business practices. Be honest on your site about expected delivery's. Look at the well known 1800 flowers or other sites they have much better reviews and honest about there deliveries. VERY UNSATISFIED

Not only did you get my money you did not deliver the flowers. My order was promise to be at my mother's house on 5/9/20 by 8pm. The bad thing about the whole thing is you did not have the respect of the contact me and tell me why! I left messages and call over 20 times no response. I would like a full refund and will NEVER use your company again, buyers beware justflowers is a RIP OFF, heartless, cowardly company! If i was near your head office I would drop by and tell you this in person but you would not care if you would disappoint Mother's on Mother's Day, you do not have a conscience anyway. Shame on you and I want my money back! Order #*******