JustFlowersReviews 5,865

I purchased flowers on June 20th, asking that they be delivered on June 21st to a lady in Texas for her 90th birthday. She did not receive the flowers, and when I inquired with your company, I was left a message saying that an attempt was made on June 20th to deliver the flowers but no one was home so the delivery person left the flowers with the neighbor. I spoke to the lady who said she was home all day on the 20th and 21st. Neither she nor I was notified about any flowers being left with a neighbor. The neighbor did not acknowledge receipt of any flowers. Just flowers customer service is REFUSING to refund these flowers, even though it was not handled appropriately at all! VERY POOR customer service! Will NOT purchase flowers from them again.

I ordered a floral arrangement for my cousin's funeral home visitation. I ordered on Saturday for a Monday afternoon viewing at 2-5 p.m. I paid an additional delivery fee to insure that the arrangement was there when the visitation began. The flowers were priced at about $125 dollars and taxes, delivery charge and an expedited delivery fee of $4 was added bring the total to $152. The arrangement had 5 roses, 3 spider mums, 3 white delphium stalks and 2 buds which were not open. There was some baby's breath and greens to help provide a bit of filler. I was embarrassed beyond belief to think that any florist would send this for $152. I called to complain and was told that they would get back to me after speaking to the florist who filled the order. They have not returned my call and I still don't know the florist's company that filled this order. Trust me, I will never use this service again. When I called a local florist they were appalled that so few flowers were used for the price that was paid. They were also appalled that an additional delivery charge was applied for an order that was placed 2 days in advance. There was no artistic skill used to produce the final product. Do not use this company.

I ordered the flowers for my daughter-in-law. They came a day later than than they told me they would. She sent me a picture of the flowers, they didn't even come close to resembling what I ordered. They had no ribbon,they were all white, no color at all. The vase they were in was a clear ginger jar vase that you can buy for a dollar a the dollar store. When I talked to your rep originally she seemed annoyed that I had to have
Them on the date I wanted them delivered. So I guess that's why they were late. I ordered from you
A few months ago for two funeral sprays,and they were the nicest ones there. So I thought I'd give you
Another call. Won't do that again.