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JustFlowers Reviews Summary
JustFlowers has a rating of 3.5 stars from 5,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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Order was delivered late, will not order from you again.
Site stated flowers would be delivered on Mother's Day but did not arrive until almost a week after Mother's Day! Tried to call and email to cancel but no help! After several attempts to call to cancel finally reached someone after being put on hold for 1.5 hours. Representative was rude and no refund was issued even though promised delivery date was not fulfilled. So many other great flower delivery sites. Do not use justflowers! They know people are desperate to send flowers last minute and pretend to fulfill the promise of getting flowers delivered when you want to lure you in.
This was so easy to order! Thank You! Will be 100% pleased when it's delivered on Friday and I hear from her on what it looks like :)
They were advertised as being delivered same day, they were not
Excited for her delivery
The flowers were delivered three days late, and when I called your company, I was told the delivery person could not get through the gate. THERE IS NO GATE! Then the customer service person pretended that she tried to call the relatives, but it was the middle of the night in Australia. She blatantly lied. Very disappointing
Website easy to use, but has too many choices - they start to all look alike...
Please do not let Justflowers.com deceive you. I ordered a bouquet and was extremely disappointed when I found out what was pictured was not delivered. They are false advertising and their customer service did not care to make ammends.
Patty M., we are here to help. Can you please provide your seven-digit order number?
Glad I could order for quick delivery & I saw where I could add anything at checkout if needed. Didn't see it last time I ordered.
The delivery took about 3 weeks to get there! Glad I didn't want it for a specific day!
Great variety of flowers to choose from. Easy to complete transaction. A-1 Service
Expensive when delivery charges are added in. Would have been nice to see potential COVID issues on the website regarding availability and delivery.
I always like your selection, and easy ordering, but the last time my order was delivered the wrong day.
Never delivered on date selected. Sent email twice, next delivery, never happened! Then tried to have me okay sending the flowers AFTER Fathers Day.
Asked for a refund
Thomas R., we are here to help. Can you please provide your seven-digit order number?
Considering the circumstances everything went very well onloyh comment is that the two bowls of flowers (for mom and baby) which originally came togethr were detached hence sort of lessening the effect
My husband ordered a birthday balloons to surprise me on my birthday after a couple of hours the balloons start to fail down I was shocked and at all I am not happy with this kind of service it is the worst order we had plus the customer service it was so Weird and not nice how to deal with the customer when we called and made complain about the order regarding to the policy of the company it says when the customer not satisfied with the order they will exchange it or refund our money
Sarmad Rassam,
Latex balloons don't usually last any longer than 10-12 hours. You may review the item on our website and it specifically states right below the picture:
"Latex usually last 10 hours"
https://www.justflowers.com/product/assorted-birthday-balloons-bouquet-5376.asp
However, as a courtesy, we went ahead and offered you a partial refund of $12.00 which you accepted.
We apologize for any inconvenience this may have caused you.
The products are great. I always send them as gifts and get great feedback
Covid made it difficult to deliver to senior living place. Gift was for someone turning 100 years old. Luckily we were able to get it re-delivered to daughter's home instead. Thank you!
Simple, easy, and great selection.
This arrangement was for our granddaughter's 18th birthday. It turned out beautiful. She was surprised and thrilled with it. We sent it from our home in MO to KY.
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Unhappy C., we are here to help. Can you please provide your seven-digit order number?