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JustFlowers

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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112,101 reviews

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Linda B.
0 reviews
0 helpful votes
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Very Efficient and helpful
September 16, 2015

Very Efficient and helpful

Date of experience: September 16, 2015
pat g.
0 reviews
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Did not look very similar to what I chose
September 16, 2015

Did not look very similar to what I chose. Very disappointed.

Date of experience: September 16, 2015
Pascal I.
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Overall good product and service
September 16, 2015

Overall good product and service. Delivery time was perfect

Date of experience: September 16, 2015
Rustam B.
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Thank you, everything was good
September 16, 2015

Thank you, everything was good. It's not my first time I used service

Date of experience: September 16, 2015
Terri H.
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Very easy to use
September 16, 2015

Very easy to use. Excellent.

Date of experience: September 15, 2015
David S.
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Although the order was created as requested (and was beautiful) it was not delivered on time. I ordered early and asked for a delivery time of 1 pm. The order was not received until nearly 7:30 pm.

Date of experience: September 15, 2015
Anibal A.
0 reviews
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Okay servce
September 16, 2015

Okay servce.

Date of experience: September 15, 2015
Maryland
1 review
2 helpful votes
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Found a pretty purple arrangement on sale and ordered. Website navigable, have used many times before. This time, however, received a call within an hour of ordering and flowers "out of stock." Would I want purple substitutes "that would be elegant?" Okay. Recipient a good friend and called about laughable arrangement, red carnations, light purple spider mums and baby's breath in a cheap clear glass vase, Walmart quality at best. Ripoff! Reported dissatisfaction and customer service person said I had "approved changes." Baloney. Cheap stunt. Stay away.

Date of experience: September 12, 2015
margaret w.
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Very easy to place order
September 12, 2015

Very easy to place order

Date of experience: September 12, 2015
Pennsylvania
1 review
1 helpful vote
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These people are pathetic. Not only could they not deliver for the price advertized, they didn't call me to indicate a problem with the date after I forked over another $20. When calling to get a refund I had both a rep and a manager trying to induce me to keep the order in place despite it now being days after the birthday. Call center sounds like it is in the Philippines. Clueless people.

Date of experience: September 12, 2015
Ronald A.
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You stay in contact with me all year long
September 12, 2015

You stay in contact with me all year long. How could I do business with any other company?

Date of experience: September 11, 2015
Joan S.
0 reviews
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Good experience
September 12, 2015

Good experience. Thank you for following up!

Date of experience: September 11, 2015
Lorraine H.
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It was perfecr
September 12, 2015

It was perfecr

Date of experience: September 11, 2015
Barny H.
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Kind of disappointed, Received an email saying "enter coupon code SUNNY to receive $10 off. Placed my order and was never given opportunity to enter the coupon code.

410

Date of experience: September 11, 2015
John J.
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Very pleased
September 11, 2015

Very pleased. Will definitely make future orders

Date of experience: September 11, 2015
Laura H.
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Easy other than trying to find how to customize order more.

Date of experience: September 11, 2015
Lynn R.
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No comment
September 11, 2015

No comment

Date of experience: September 11, 2015
MH G.
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The flowers and the the design are beautiful
September 11, 2015

The flowers and the the design are beautiful. Also, easy to buy by the web

Date of experience: September 10, 2015
Betty Y.
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...
September 11, 2015

------------------------------------

Date of experience: September 10, 2015
Bridget B.
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I don't have a lot of money
September 10, 2015

I don't have a lot of money. I wish there were flowers for around $20.00.

Date of experience: September 10, 2015

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States