Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JustFlowers

JustFlowers

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFlowers?
grey stargrey stargrey stargrey stargrey star

JustFlowers Reviews Summary

JustFlowers has a rating of 3.7 stars from 5,866 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

Instant Feedback

112,101 reviews

We monitor reviews for authenticity

Eric T.
0 reviews
0 helpful votes
Follow Eric T.
Unfollow Eric T.
Share Review
Report Review

Sorry I imagine they were great flowers, but the interface for shopping was very frustrating trying to edit an order. Other than that i liked the site.

Date of experience: December 28, 2015
Utah
1 review
4 helpful votes
Follow Laurie B.
Unfollow Laurie B.
Share Review
Report Review

This is a group of crooks out to rob you of your money and never deliver the flowers. When you try to get your money back, they refuse to refund it and tell you the flowers are still going to be delivered. They also love to keep you on the phone on hold for hours (2 and 3/4 hours today) while you try to find out what happened to your flowers or talk to an agent. I would say this is one of the worst experiences I have ever had with a company like this. We were promised same day delivery, and that the flowers would cost $50. They charged our card $72.50, and after four days the flowers were still not delivered. Because it was to have been a Christmas delivery, it was unacceptable to be 4 days late, and even more unacceptable that they jacked up the price by 50% over what was promised. We are outraged. We were told different stories by each agent we spoke to. They simply lied to us repeatedly and should not be allowed to carry on business like this. I would give them minus 5 stars.

Date of experience: December 28, 2015
Deloris F.
0 reviews
0 helpful votes
Follow Deloris F.
Unfollow Deloris F.
Share Review
Report Review

I am a study customer, I've been ordering flowers from you for quite some time. I've gotten nothing by happy comments about how fresh and beautiful the flowers are, perfect arrangements.

Date of experience: December 26, 2015
Florida
1 review
3 helpful votes
Follow Stephanie G.
Unfollow Stephanie G.
Share Review
Report Review

Worst flowers and appalling customer service. Do not buy flowers from Just flowers.
I sent my parents flowers for their anniversary and they looked nothing like the picture. I could not get a refund or replacement. Such a con.

Date of experience: December 22, 2015
ell P.
0 reviews
0 helpful votes
Follow ell P.
Unfollow ell P.
Share Review
Report Review

Everything was fine
December 22, 2015

Everything was fine

Date of experience: December 21, 2015
Gayle L.
0 reviews
0 helpful votes
Follow Gayle L.
Unfollow Gayle L.
Share Review
Report Review

Totally satisfied with the product and service received.

Date of experience: December 21, 2015
Lazane P.
0 reviews
0 helpful votes
Follow Lazane P.
Unfollow Lazane P.
Share Review
Report Review

I just placed my 1st order, I will know what it looks like when I get home. Its a gift for my daughter, I hope she likes it. My daughter LOVED the flowers. It was for her 18th birthday and her 1st floral delivery. The flowers were in her favorite color and she was very surprised. Great job!

Date of experience: December 21, 2015
Charles C.
0 reviews
0 helpful votes
Follow Charles C.
Unfollow Charles C.
Share Review
Report Review

No comment
December 21, 2015

No comment.

Date of experience: December 20, 2015
Ofelia E.
0 reviews
0 helpful votes
Follow Ofelia E.
Unfollow Ofelia E.
Share Review
Report Review

Great experience
December 21, 2015

Great experience. Very easy. Thanks

Date of experience: December 20, 2015
Mary P.
0 reviews
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Share Review
Report Review

The experience was fine
December 19, 2015

The experience was fine. I had no problems.

Date of experience: December 19, 2015
Anna R.
0 reviews
0 helpful votes
Follow Anna R.
Unfollow Anna R.
Share Review
Report Review

Great selection and very easy to use website
December 15, 2015

Great selection and very easy to use website.

Date of experience: December 15, 2015
Linda G.
0 reviews
0 helpful votes
Follow Linda G.
Unfollow Linda G.
Share Review
Report Review

The only complaint I have is there are too many choices. I've been ordering for several years and have always gotten raves about the flowers from the recipient

Date of experience: December 14, 2015
Linda M.
0 reviews
0 helpful votes
Follow Linda M.
Unfollow Linda M.
Share Review
Report Review

The order was not delivered on the date required
December 15, 2015

The order was not delivered on the date required.

Date of experience: December 14, 2015
Arthur A.
0 reviews
0 helpful votes
Follow Arthur A.
Unfollow Arthur A.
Share Review
Report Review

The transaction went smoothly and I was well satisfied with the overall shopping experience.

Date of experience: December 13, 2015
Glenn C.
0 reviews
0 helpful votes
Follow Glenn C.
Unfollow Glenn C.
Share Review
Report Review

I felt like it was great
December 13, 2015

I felt like it was great

Date of experience: December 12, 2015
Kim U.
0 reviews
0 helpful votes
Follow Kim U.
Unfollow Kim U.
Share Review
Report Review

The site was amazing and I quickly found what I was looking for and place my order. Then I received a call and the woman on the line told me the florist could not provide the exact plant I wanted for my mother-in-laws birthday. I wanted to cancel, but she suggested other options. None of the options came close to what I wanted, but she continued to insist on a purchase on a plant with cut flowers for an additional cost. I finally gave in and made the purchase. I was disappointed when I visited my mother-in-law and saw the arrangement. I will not be using this service again and I need to learn how to just say "no" and stick to my word.

Date of experience: December 12, 2015
Jolene S.
0 reviews
0 helpful votes
Follow Jolene S.
Unfollow Jolene S.
Share Review
Report Review

Easy to use site, lots of choices to choose from
December 12, 2015

Easy to use site, lots of choices to choose from. Reviews were excellent.

Date of experience: December 11, 2015
Silvana F.
0 reviews
0 helpful votes
Follow Silvana F.
Unfollow Silvana F.
Share Review
Report Review

As long as my mother get the flowers as I ordered I will continue ordering from you.

Date of experience: December 11, 2015
Fiona M.
0 reviews
0 helpful votes
Follow Fiona M.
Unfollow Fiona M.
Share Review
Report Review

It has been good so far
December 9, 2015

It has been good so far

Date of experience: December 9, 2015
Mary W.
0 reviews
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Share Review
Report Review

Quick, easy, and lots to choose from
December 9, 2015

Quick, easy, and lots to choose from

Date of experience: December 9, 2015

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States