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JustFlowers Reviews Summary
JustFlowers has a rating of 3.8 stars from 5,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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Rip off. I know what I spent on the arrangement. Sent to friend out of state in the hospital. She sent me a picture in a thank you text and I was embarrassed. I spent $70 and the arrangement did not even look like the $30 arrangements pictured on their site. But I am not going to ask the friend to return it. WILL NEVER USE THEM AGAIN - STAY AWAY
Quick easy - great selection
I order flowers 6 days from my aunts birthday and she's going thru cancer treatments... by the end of the day when I saw it was no delivery I call JUSTFLOWERS (horrible service) and ask for a refund and they said it was late to contact the florist to see what happened that I had to wait they will call me back (still waiting) I called the next day and the same I had called 3 times during the next day and they never got hold of the florist. After my last conversation they wanted to give me 5 dlls credit for my inconvenience and I refuse I wanted and had hire a service for 9/20 not after so when I hang up I got a text that the flowers where delivered to the front porch... they don't even ring the door bell or nothing they just leave them there :( to top it of they haven't resolve my issue "WHATEVER YOU DO... DO NOT ORDER FROM JUSTFLOWERS THEY HAVE RUDE POEPLE AND BAD CUSTOMER SERVICE" if you dont want to spend your hard working money on stupid websites just go to a local florist ORDER #*******
Marucha, we are extremely sorry for this severe inconvenience. Unfortunately, we have been unable to get an answer from our shop as to why they simply left the order at the door step. However, our our customer service supervisor has spoken with you since this noted complaint and issued you a ten dollar refund for the inconvenience. Please let us know if there is anything else we can do to help.
I had some questions about my order on the computer and a pleasant woman talked me through what i needed. Thanks
The flowers were received by the person for whom they were intended. Whoever helped me went the extra mile to help me with this order! Great service!
N/a
Ordered 3 days before delivery for my freshman daughter's birthday AND her 1st birthday away from home. The day of delivery they called at 2pm and asked to change the arrangement to orange and red, sounded horrific but I was in a bind so I agreed. Then called at 5pm and said they wouldn't be delivered till the next day! I was furious, I said to cancel (despite their 6pm delivery gaurentee) the next day was unexceptable. Rep kept saying 'better late than never'?!? He offered me $10 off.
The next day they are still calling wanting to delivery them, now the offer was $5 off, or give me a credit. I declined.
I have never been so let down, though they failed, I have failed as a mom in putting my trust in them
XT, we are here to help. Can you please kindly provide your seven digit order number.
So far, very easy; however, the flowers were not delivered when promised, which was very disappointing. This was a dear friend whose husband passed very suddenly.
I sent the flowers to a friend as she lost her brother. She raved about how beautiful they were!
0
Great arrangement on time delivery.
Your website was extremely easy to use with a lot of variety
Shopping experience was fine...As I live overseas I am not apt to be talking with folk wanting to send flowers to USA. So, only one star. I will use JustFlowers again as the recipients have been pleased, order arrived on time, and the process fairly straight forward.
Easy and you have pay pal
I didn't order the flowers and candy for myself--I ordered them as a gift for someone. She was very pleased.
Very easy. Will do it again
Thank you for an easy shopping experience!
System worked fine except for Paypal link not up
Service was personalized.
Couldn't find space for discount "LOVE 2" and then when I went back I found it but I don't see it on my order yet.
Ordering from Just flowers was quick and easy.
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dawn, we are here to help. Can you please kindly provide your seven digit order number.